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Error Message Action
Jam Front/Rear
Jam Front
Jam Rear
Jam Manual Feed
Slot
Jam Front/Manual
Feed Slot
Jam Tray2
Repeat Jam XX
Remove the jammed paper.
See Related Information: Printer Jam or Paper Jam at the end of this
section.
If there is a repeat paper jam, try another paper jam clear operation.
See Related Information: Remove Paper Scraps at the end of this
section.
Make sure the paper guides are set to the correct paper size.
Make sure the paper support is fully inserted into the machine.
See Related Information: Paper is Jammed in the Front of the Machine
at the end of this section.
Do not put more than one sheet of paper in the manual feed slot at any
one time. Wait until the Touchscreen prompts you to load another
sheet of paper before you feed the next sheet of paper in the manual
feed slot.
Clean the paper pick-up rollers.
For more information, see the Online User's Guide: Clean the Paper
Pick-up Rollers.
Low Temperature
After warming the room, allow the machine to warm up to room
temperature. Try again when the machine has warmed up.
Media is Full.
Your machine can only save to your USB flash drive if it contains fewer
than 999 files. Delete unused files and try again.
Delete unused files from your USB flash drive to make some free
space, and then try again.
No Caller ID
There is no incoming call history. You did not receive calls or you have
not subscribed to the Caller ID service from your telephone company.
To use the Caller ID feature, call your telephone company.
For more information, see the Online User's Guide: Caller ID.
No Paper Fed
No Paper Fed
[Tray #1]
No Paper Fed
[Tray #2]
Do one of the following:
• Refill the paper tray, and then follow the LCD instructions.
• Remove and reload the paper, and then follow the LCD instructions.
The paper was not inserted in the center position of the manual feed
slot.
Remove the paper and reinsert it in the center of the manual feed slot,
and then follow the LCD instructions.
See Related Information: Load Paper in the Manual Feed Slot at the
end of this section.
The Jam Clear Cover is not closed correctly.
B
Troubleshooting
41
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