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42
BEFORE CALLING FOR SERVICE
TROUBLESHOOTING GUIDE
Problem Possible Cause Solutions
*VENT indicator is
blinking
* This warning light is
not a dryer failure and is
not covered by the dryer
warranty. Contact a duct
cleaning service to set
up an appointment to
have your exhaust system
cleaned and inspected.
Exhaust system is too long or has
too many turns/restrictions.
Partial blockage of the ductwork
due to lint buildup or other
foreign object.
The appliance has detected a
restriction in the external dryer
venting.
Install a shorter or straighter duct run. See the
Installation Instructions for details.
Ductwork should be checked/cleaned immediately.
Dryer can be used in this condition, but drying times
will be longer and energy consumption will increase.
See the VENT INDICATOR and VENT OPERATION
sections for details regarding this function.
The VENT indicator
remains active (blinking)
after clearing the
restriction in the venting.
After clearing the restriction, the
VENT system requires multiple,
consecutive cycles to determine
that the performance value
has improved before the VENT
indicator is reset.
If the VENT indicator remains active for more than
ve cycles after the restriction has been cleared, call
for service.
Dryer will not turn on Power cord is not properly
plugged in.
House fuse is blown, circuit
breaker has tripped, or power
outage has occurred.
Make sure that the plug is securely plugged into a
grounded outlet matching the dryer’s rating plate.
Reset circuit breaker or replace fuse. Do not increase
fuse capacity. If the problem is a circuit overload,
have it corrected by a quali ed electrician.
Dryer does not heat House fuse is blown, circuit
breaker has tripped, or power
outage has occurred.
Gas supply or service is turned o
(gas models only).
Reset circuit breaker or replace fuse. Do not increase
fuse capacity. If the problem is a circuit overload,
have it corrected by a quali ed electrician.
NOTE: Due to the design of electric dryers, it is possible
for a circuit problem to allow an electric dryer to run
without heat.
Con rm that the house gas shuto and the dryer gas
shuto valves are both fully open. Even if gas is not
supplied to the dryer, it will run and no error codes will
display. Verify that other gas appliances in the home
are working normally.
Greasy or dirty spots on
clothes
Clean and dirty clothes are being
dried together.
Clothes were not properly cleaned
or rinsed before being placed in
the dryer.
Only use your dryer to dry clean items. Soil from dirty
clothes can transfer to the clean clothes in the same or
later loads.
Stains on dried clothes could be stains that weren’t
removed during the washing process. Make sure
that clothes are being completely cleaned or rinsed
according to the instructions for your washer and
detergent. Some di cult soils may require pre-
treating prior to washing.
Drying time is not consis-
tent
Heat settings, load size, or
dampness of clothing is not
consistent.
The drying time for a load will vary depending on
the type of heat used (electric, natural gas, or LP
gas), the size of the load, the type of fabrics, the
wetness of the clothes, and the condition of the
exhaust duct and lint lter. Even an unbalanced load
in the washer can cause poor spinning, resulting in
wetter clothes which will take longer to dry.
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