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42
Automatic Ice Maker
Concern Cause Solution
Ice maker is
not making
any ice.
• Ice maker power switch
is Off.
• Water supply is not
connected to refrigerator.
• Household water line
valve is not open.
• Freezer is not cold
enough.
• Household water line to
the refrigerator is kinked.
• Valve on cold water pipe
is clogged or restricted by
foreign material. If valve is
of the self-piercing type,
it may not have created
a sufficiently sized hole
in tube for water to pass
through.
• Check to see if the water
dispenser is dispensing
water.
• Water filter is not
completely seated.
• Turn on power switch.
• Connect water supply (see Installation
Instructions).
• Turn on household water line valve.
• See Problem section, Temperatures Are
Too Warm.
• Unkink the water line. If it is a copper line,
it should be replaced because of possible
leaks at the kink. A copper line should be
coiled behind the unit to avoid kinking.
• Turn off household water line valve.
Remove valve. Ensure that valve is not a
self-piercing valve. Clean valve. Replace
valve if necessary.
• If not, the ice & water filter cartridge
is clogged or restricted, and must be
replaced.
• Push firmly until the water filter snaps into
place (you should hear two clicks).
Ice maker is
not making
enough ice.
• Ice maker is producing
less ice than you expect.
• Freezer is not cold
enough.
• Household water line valve
is not completely open.
• Check to see if water
dispenser is dispensing
slower than normal.
• Freezer control is set too
warm.
• Ice maker should produce approximately
4-5 pounds of ice every 24 hours. Fast
Ice should produce up to 6 pounds of ice
every 24 hours.
• See Problem section, Temperatures Are
Too Warm.
• Turn on household water line valve.
• If it is, replace the ice & water filter
cartridge.
• Set freezer control to colder setting to
improve performance of the ice maker.
Allow 24 hours for temperature to stabilize.
Ice maker
will not stop
making ice.
• Ice maker wire signal arm
is being held down by
some item in the freezer.
• Move item and release wire signal arm.
Remove any ice cubes frozen together
over wire signal arm.
Ice maker
is not
separating
the ice cubes.
• Ice cubes are not being
used frequently enough.
• Ice cubes are hollow or
smaller than normal.
• Remove and shake ice bin to separate
cubes.
• The ice & water filter cartridge may be
clogged. Replace filter cartridge.
Ice has bad
odor and
taste.
• Ice has picked up
odor or flavor from
strong food stored in
refrigerator or freezer.
• Ice not used frequently
enough.
• Cover foods tightly. Discard stale ice. Ice
maker will produce fresh supply.
• Discard stale ice.
Before You Call
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