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39Before You Call
Before you call...
If you experience a problem with your refrigerator or notice a product behavior or condition you
do not understand, you can usually avoid a call to your service representative by referring to
this section for an answer. Beginning with the following table, this information includes common
problems, causes, and suggested solutions.
Running Your Refrigerator
Concern Cause Solution
Compressor does
not run.
• Cooling system is
turned Off.
• Refrigerator is in
defrost cycle.
• Plug at wall outlet is
disconnected.
• House fuse blown or
tripped circuit breaker.
• Power outage.
• Turn cooling system On. See Controls
Section for location of cooling system
On/Off button.
• This is normal for a fully automatic
defrost refrigerator. The defrost cycle
occurs periodically, lasting about 30
minutes.
• Ensure plug is tightly pushed into
outlet.
• Check/replace fuse with a 15 amp
time-delay fuse. Reset circuit breaker.
• Check house lights. Call local Electric
Company.
Refrigerator runs
too much or too
long.
• Room or outside
weather is hot.
• Refrigerator has
recently been
disconnected for a
period of time.
• Automatic ice maker
is operating.
• Doors are opened too
frequently or too long.
• Refrigerator/freezer
door may be slightly
open.
• Freezer control is
set too cold (control
found in fresh food
section).
• Fresh food/freezer
gasket is dirty, worn,
cracked, or poorly
fitted.
• It’s normal for the refrigerator to work
longer under these conditions.
• It takes 8-12 hours for the refrigerator
to cool down completely.
• Ice maker operation causes
refrigerator to run slightly more.
• Warm air entering the refrigerator
causes it to run more. Open doors less
often.
• Ensure refrigerator is level. Keep food
and containers from blocking door.
See Problem section, Opening/Closing
of Doors/ Drawers.
• Set freezer control to warmer setting
until refrigerator temperature is
satisfactory. Allow 24 hours for
temperature to stabilize.
• Clean or change gasket. Leaks in
door seal will cause refrigerator to run
longer in order to maintain desired
temperatures.
Compressor does
not run.
• Electronic control
system keeps the
refrigerator at a
constant temperature.
• This is normal. Refrigerator goes on
and off to keep temperature constant.
Digital temperature
displays are
flashing.
• Electronic control
system has detected a
performance problem.
• Call your Electrolux service
representative, who can interpret any
messages or number codes flashing
on the digital displays.
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