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Settings 119
Report Diagnostic
Information
This feature sends diagnostic information about your
device when you are having technical problems.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > General management >
Reportdiagnostic information.
3. Read and accept the consent information to enable
this feature.
Reset
Reset device and network settings. You can also reset
your device to its factory defaults.
Reset Settings
You can reset your device to its factory default settings,
which resets everything except the security, language,
and account settings. Personal data is not affected.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > General management > Reset >
Reset settings.
3. Tap Reset settings, and confirm when prompted.
Reset Network Settings
You can reset Wi‑Fi, Mobile data, and Bluetooth
settings with Reset network settings.
1. From a Home screen, swipe up to access Apps.
2. Tap Settings > General management > Reset >
Reset network settings.
3. Tap Reset settings, and confirm when prompted.
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