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35
Troubleshooting
Concern Potential Cause Common Solution
Automatic Ice Maker (Cont’d)
Ice maker is
not making
enough ice.
• Ice maker is producing
less ice than you expect.
• The water filter may be
clogged with foreign
material.
• The water supply line is
kinked.
• Saddle valve on cold
water pipe is clogged
or restricted by foreign
material.
• Heavy traffic, opening
or closing of the doors
excessively.
• Freezer control is set too
warm (freezer ice maker).
• Water pressure is
extremely low. Cut-off and
cut-on pressures are too
low (well systems only).
• Reverse osmosis system
is in regenerative phase.
• The ice maker will produce
approximately 2.0 to 2.5 pounds of
ice every 24 hours depending on
usage conditions.
• If water dispenses slower than
normal, or if the filter is six months
old or older, it should be replaced.
• Ensure that the supply line does
not kink when the refrigerator is
pushed into place against the wall.
• Turn off household water line
valve. Remove valve. Ensure that
valve is not a self-piercing saddle
valve. Clean valve. Replace valve if
necessary.
• Press FREEZE BOOST to
temporarily increase ice production
rate. (Freezer ice maker only.)
• Set freezer control to colder
setting to improve performance of
the ice maker (freezer ice maker).
Allow 24 hours for temperature to
stabilize.
• Have someone turn up the cut-off
and cut-on pressure on the water
pump system (well systems only).
• It is normal for a reverse osmosis
system to be below 20 psi during
the regenerative phase.
Ice cubes
are freezing
together.
• Ice cubes are not being
used frequently enough or
interruption of power for
prolonged time.
• Ice cubes are hollow
(shells of ice with water
inside). The hollow cubes
break open in the bin
and leak their water onto
existing ice, which causes
it to freeze together.
• Remove ice container and discard
ice. The ice maker will produce
fresh supply. Ice should be used
at least twice weekly to keep the
cubes separated.
• This generally occurs when the
ice maker does not get enough
water. This is usually the result of
a clogged water filter or restricted
water supply. Replace the water
filter and if the condition still
occurs check for a Saddle Valve,
water valve not turned on all the
way or kinked water supply line.
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