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[85] Troubleshooting
Cannot turn on the remote control.
Charge the battery pack sufficiently.
[86] Troubleshooting
The power of the remote control turns off suddenly.
Charge the battery pack sufficiently.
If you have not used the remote control for a prolonged period, the efficiency of the battery will
be improved by repeatedly charging and discharging it.
[87] Troubleshooting
Cannot charge the remote control.
Turn off the remote control and make the USB connection.
Disconnect the micro USB cable (supplied), and then reconnect it.
Use the micro USB cable (supplied).
Charge the battery pack in an ambient temperature of 10°C to 30°C (50°F to 86°F).
Turn on the computer, then connect it to the cradle to which the remote control is attached.
Release the computer from sleep or hibernation status.
Connect the micro USB cable (supplied) directly to the USB connector of the computer.
[88] Troubleshooting
The remaining charge indicator is incorrect.
This phenomenon occurs when you use the remote control in an extremely hot or cold location.
A discrepancy arises between the remaining charge indicator and the actual remaining battery
charge. Fully discharge the battery pack once, then charge it to correct the indication.
Fully charge the battery pack again. If the problem persists, the battery pack is worn out. Consult
your nearest Sony dealer.
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