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Surface Pro 4
© 2015 Microsoft Page 28
Registration, repair, and warranty
Register your Surface
If you haven’t already registered your Surface Pro 4 and other Surface products, you can do so at
microsoft.com/surface/support/register. You’ll need your Microsoft account (the email address and
password that you use to sign in to your Surface and to download apps from the Windows Store),
and the serial number of your Surface Pro 4, Cover, or other Surface products.
For more info, see Find the serial number on Surface on Surface.com.
Repair
Before sending your Surface in for service, you can check out the Surface troubleshooting articles
on Surface.com. If you can’t solve the problem with troubleshooting, contact us through
Surface.com.
If you continue to have a problem with your Surface, you can open a service request and send your
product in for service.
Before you send your Surface in for service, see How to prepare your Surface for service. Then go
to Send my Surface in for service on Surface.com, sign in with your Microsoft account, and follow
the on-screen instructions.
Warranty
For warranty info, see Surface warranty and Surface warranty documents on Surface.com.
More help
For more information on how to use your Surface Pro 4, use the Surface app that's pre-installed on
your new Surface or visit Surface Support on Surface.com. The Surface app connects you directly to
Surface help topics on Surface.com.