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After Pyrolytic cleaning
The door will only unlock when the oven has cooled to a
safe temperature. Turning the function off will not unlock
the door.
After cool-down, wipe the ash out of the oven with a
soft damp cloth and warm water. To restore the enamel
shine to more difficult areas, use a damp cloth with
vinegar and detergent.
WARNING
CAUTION
Do not turn off the mains power supply to the oven
during the pyrolytic cleaning cycle. This could damage
the appliance and its vicinity.
CLEANING YOUR PYROLYTIC OVEN (continued)
36 CLEANING YOUR PYROLYTIC OVEN 37TROUBLESHOOTING
Faults
If there is a problem with the oven and/or grill, please:
• Check the points listed below before calling for service. It may be possible to avoid a call by fixing the problem
yourself – and so continue cooking.
NOTE: We may charge for service even in the guarantee period if your problem is due to the causes listed below.
PROBLEM POSSIBLE CAUSE WHAT TO DO
Oven or grill not working Power not turned on Switch on electricity
Household fuse blown Check fuses
Controls incorrectly set Reset controls
Circuit breaker tripped Check circuit breaker
Clock not set Set time of day on timer
Demo Mode ‘ON’
(for WVE915SCA, WVE915DSCA,
WVEP916, WVEP917)
Deactivate DEMO Mode. Refer to ‘Using
your oven’
Child Lock ‘ON’
(for WVE915SCA, WVE915DSCA,
WVEP916, WVEP917)
Deactivate Child Lock. Refer to ‘Using
your oven’
Oven not heating enough Foil or trays on bottom of oven Remove foil or trays
Oven not pre-heated Pre-heat oven for 30 minutes.
Light & fans on continuously Timer not in manual mode Set timer to manual mode
Oven not working Timer not in manual mode Set timer to manual mode
Household fuse blown Check fuses
Oven light not working Household fuse blown Check fuses
Circuit breaker tripped Check circuit breaker
Lamp blown or loose in socket Replace or tighten lamp
Cooker smoking when
first used
Protective oils being removed Turn grill on high for 30 mins and then
the oven on 220°C for 1 hour
Too much condensation
building up when baking
Too much water used when cooking Reduce amount of water
Leave oven door open after cooking
Smells when first using oven Protective oils being removed This is normal
Timer flashing Power failure or interruption Reset time of day
Shelf or telescopic runner
slides out when door is
opened
Oven cavity is not level with the ground. Perform a check using a level to verify
cause (refer to installation section).
If not level refer to installer
Oven seal is loose The oven seal is only attached at each
corner. It may seem like a loose fit but
when the oven door is closed it will
function correctly
No action necessary
NOTE: Only authorised personnel should carry out servicing. If the household fuse continues to blow, call the
Customer Care Centre.
TROUBLESHOOTING
Further information
When you need information, service or replacement parts or have a warranty enquiry, please contact the Customer
Care Centre:
• Australia - 1300 363 640, 8.00am - 5.00pm EST Monday to Friday
• New Zealand - 09 573 2384, 8.00am - 5.00pm EST Monday to Friday
Please have the following information ready: Model, Model Number & Serial Number. This is shown on the data plate
which is visible when the oven door is open.
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