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A
39
Products are often returned due to a technical problem rather than due to a
defect. If you are experiencing a problem when using your TV, try to fix the issue
using this troubleshooting guide.
If, after using this troubleshooting guide, you are still experiencing an issue with
your TV, contact VIZIO’s Support Department. Quality customer support and
service are integral parts of VIZIO’s commitment to service excellence.
The TV displays “No Signal.”
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There is no power.
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There is no sound.
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The power is on, but there is no image on the screen.
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The colors on the TV don’t look right.
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The buttons on the remote aren’t working.
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The image quality is not good.
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The picture is distorted.
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Troubleshooting & Technical Support
Address: 39 Tesla Irvine,
CA 92618, USA
Phone: (877) 698-4946
Fax: (949) 585-9563
Email: techsupport@vizio.com
Web: www.VIZIO.com
Hours of operation:
Monday - Friday: 6 am to 9 pm (PST)
Saturday - Sunday: 8 am to 4pm (PST)
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