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Solutions to Common Problems 39
Before you call for service, review the following list. The list includes common occurrences that are not the result of
defective workmanship or materials in this appliance. It may save you time and expense.
Problem Solution
Appliance is not level • Be sure floor of the cabinet or built-in is level, strong and stable
enough to adequately support oven. If floor is sagging or sloping,
contact a carpenter to correct the situation.
• Poor installation.
• Kitchen cabinet alignment may make range appear not level. Be
sure cabinets are square and have sufficient room for appliance
clearance.
Cannot move appliance easily
Appliance must be accessible for
service
• Cabinets not square or are built in too tightly. Contact builder or
installer to make appliance accessible.
Oven racks do not slide easily • This oven comes with lubricated porcelain oven racks, which can
remain in the oven during the fresh-clean cycle. Do not clean this
vegetable oil lubrication off the racks. It is important that the sides of
the oven racks always have a light coating of vegetable oil. To
maintain optimal rack performance, re-apply a thin layer of
vegetable oil to the sides of the rack after every fresh-clean cycle or
when the rack becomes difficult to slide.
Glide racks do not slide smoothly • Glide racks need lubrication. For instructions on how to care for
your oven racks, See “Caring for your porcelain enameled glide
racks” on page 37.
Entire appliance does not operate. • The time of day is not set. The time of day must first be set in order
to operate the oven. See “Setting the Clock” in the Setting Oven
Controls section.
• Make sure cord is plugged or wired into correctly into outlet.
• Service wiring is not complete. Contact your dealer, installing agent
or authorized service agent.
• Electrical power outage. Check house lights to be sure. Call your
local electric company for service.
Oven does not operate • Be sure the oven controls are set properly for the desired cooking
feature. See “Setting Oven Controls” in this Use and Care Guide or
read the instructions “Entire appliance does not operate” in this
checklist.
Oven light does not work • Replace or tighten bulb. See “Replacing the Dual Left or Right Side
Oven Lights” in this Use and Care Guide.
Flames inside oven or smoking from oven vent • Excessive spills in oven. For example this will happen for pie spills
or large amounts of grease left on the oven bottom. Wipe up
excessive spills before starting oven. If flames or excessive smoke
are present see “Broil” in the Setting Oven Controls section.
Oven control panel beeps and displays any F code
error (for example F10)
• Oven control has detected a fault or error condition. Press CANCEL
to clear the display and stop beeping. Try the bake or broil feature
again. If F code error repeats, remove power supply to appliance,
wait 5 minutes and then repower the appliance. Set clock for the
time of day. Try the bake or broil feature again. If the fault recurs,
record fault code and call for service.
Questions or for service call: 1-877-4 ELECTROLUX (1-877-435-3287)
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