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132
Light status Condition/solution
The ! error light is on and the
ready light is flashing
A paper jam or a double feed has occurred. Remove any paper loaded
in the input tray. If the light continues to flash, a scanner error may have
occurred. Turn the scanner off and then back on again. If the error
continues, contact Epson for support.
The scanner cover is open. Make sure the scanner cover is closed and
there is no jammed paper inside.
The following lights are
flashing separately or
simultaneously:
• ready
• ! error
A fatal error has occurred while using the scanner with a USB cable. Try
the following:
• Check the scanner connection to your computer to make sure it is
secure.
• Turn the scanner off and then back on again. If the error continues,
the scanner may be malfunctioning. Contact Epson for support.
The following lights are
flashing separately or
simultaneously:
• ready
• ! error
• Wi-Fi (ES-300W/ES-
300WR)
A fatal error has occurred while using the scanner with Wi-Fi (ES-
300W/ES-300WR). Turn the scanner off and then back on again. If the
error continues, the scanner may be malfunctioning. Contact Epson for
support.
The ready light is off and any
of the following lights are on:
• ! error
• automatic feeding mode
• Wi-Fi (ES-300W/ES-
300WR)
The firmware update has failed and the scanner is in recovery mode.
Try updating the firmware again.
The following lights are
flashing separately or
simultaneously: (ES-
300W/ES-300WR)
• ! error
• Wi-Fi
An access point settings error (security error) has occurred. Press the
stop button to clear the error, restart the devices you want to connect
to the network, then reconnect to the network.
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