Brother HLL3230CDW User Manual

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Examples of poor print quality Recommendation

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

Vertical colored streaks or bands appear on the page

• Clean all four corona wires (one for each color) inside

the drum unit by sliding the green tab.

Make sure the green tab of the corona wire is in

the home position (1).

1

• Replace the toner cartridge that matches the color of

the streak or band.

To identify the color of the toner cartridge, visit the

Brother Solutions Center at

support.brother.com and

view the FAQs & Troubleshooting page for your

Brother model.

See Related Information: Replace the Toner Cartridge.

• Install a new drum unit.

See Related Information: Replace the Drum Unit.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

Horizontal colored lines appear on the page

• Identify the color causing the problem and replace the

toner cartridge that matches the color of the line.

To identify the color of the toner cartridge, visit the

Brother Solutions Center at

support.brother.com to

see the FAQs & Troubleshooting page.

See Related Information: Replace the Toner Cartridge.

• Install a new drum unit.

See Related Information: Replace the Drum Unit.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

White spots

• Make sure the media type setting in the printer driver

matches the type of paper you are using.

• Check the machine’s environment. Conditions such as

high humidity and high temperatures may cause this

print quality problem.

• If the problem is not solved after printing a few pages,

the drum may have foreign material, such as glue

from a label, stuck on the drum surface. Clean the

drum unit.

See Related Information: Clean the Drum Unit.

• Install a new drum unit.

See Related Information: Replace the Drum Unit.

ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.

Blank page or some missing colors

• Identify the color causing the problem and install a

new toner cartridge.

To identify the color of the toner cartridge, visit the

Brother Solutions Center at

support.brother.com to

see the FAQs & Troubleshooting page.

See Related Information: Replace the Toner Cartridge.

• Install a new drum unit.

See Related Information: Replace the Drum Unit.

236

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Brother HLL3230CDW Compact Digital Color Printer Providing Laser Printer

User Manual - Page 241