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Error Message Cause Action
Cover is Open
The fuser cover is not completely
closed.
Close the fuser cover located inside the back
cover of the machine.
Drum !
The corona wires on the drum unit
must be cleaned.
Clean the corona wires on the drum unit.
See Related Information: Clean the Corona
Wires.
If the problem continues, replace the drum unit
with a new one.
Drum End Soon
The drum unit is near the end of
its life.
Order a new drum unit before the LCD
displays Replace Drum.
Drum Stop
It is time to replace the drum unit. Replace the drum unit.
See Related Information: Replace the Drum
Unit.
Jam 2-sided
The paper is jammed underneath
the paper tray or the fuser unit.
Remove the paper tray or open the back cover
to gently remove the jammed paper.
Jam Inside
The paper is jammed inside the
machine.
Open the top cover, remove the toner
cartridges and drum unit assembly, and gently
remove the jammed paper. Reinstall the toner
cartridges and drum unit assemblies into the
machine. Close the top cover.
Jam Manual Feed
The paper is jammed in the
manual feed slot of the machine.
Gently remove the jammed paper from in and
around the manual feed slot. Reload the paper
into the manual feed slot, and then press Go.
Jam Rear
The paper is jammed in the back
of the machine.
Open the fuser cover and gently remove the
jammed paper. Close the fuser cover.
Jam Tray 1
The paper is jammed in the
indicated paper tray.
Pull out the paper tray and gently remove all
jammed paper.
Limit Exceeded
The print limit set in Secure
Function Lock 3.0 was reached.
Ask your administrator to check your Secure
Function Lock Settings.
Manual Feed
Manual was selected as the paper
source in the printer driver, but
there is no paper in the manual
feed slot.
Place paper in the manual feed slot.
Media Mismatch
The media type specified in the
printer driver differs from the
paper type specified in the
machine's menu.
Load the correct type of paper in the tray, and
then select the correct media type in the Paper
Type setting on the machine.
No Belt Unit
The belt unit is not installed or not
installed correctly.
Reinstall the belt unit.
No Drum Unit
The drum unit is not installed
correctly.
Reinstall the toner cartridges and drum unit
assembly.
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