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Error Message Cause Action
Size Error 2-sided
The paper size specified in the
machine's paper size setting is not
available for automatic 2-sided
printing.
Press (if required).
Load the correct size of paper in the tray and
set the tray for that paper size.
Choose a paper size supported by 2-sided
printing.
Paper sizes available for automatic 2-sided
printing are Letter, Legal, Mexico Legal, India
Legal and Folio.
The paper in the tray is not the
correct size and is not available
for automatic 2-sided printing.
Size Mismatch
The paper in the tray is not the
correct size.
Load the correct size of paper in the tray and
set the size of paper for the tray. Press Retry.
Supplies
Belt End Soon
The belt unit is near the end of its
life.
Order a new belt unit before the LCD displays
Replace Belt.
Supplies
Drum End Soon
The drum unit is near the end of
its life.
Order a new drum unit before the LCD
displays Replace Drum.
Supplies
Replace Belt
It is time to replace the belt unit. Replace the belt unit with a new one.
See Related Information: Replace the Belt
Unit.
Supplies
Replace Drum
It is time to replace the drum unit. Replace the drum unit for the color indicated
on the LCD.
See Related Information: Replace the Drum
Unit.
If this message is displayed even
after replacing the drum unit with
new one, the drum unit counter
was not reset.
Reset the drum unit counter.
See Related Information: Replace the Drum
Unit.
Supplies
Toner Low: X
(X indicates the toner cartridge
or drum unit color that is near
the end of its life. BK=Black,
C=Cyan, M=Magenta,
Y=Yellow.)
If the LCD displays this message,
you can still print. The toner
cartridge is near the end of its life.
Order a new toner cartridge before the LCD
displays Replace Toner.
Supplies
WT Box End Soon
The waste toner box is almost full. Order a new waste toner box before the LCD
displays Replace WT Box.
Toner Error
One or more toner cartridges are
not installed or not installed
correctly.
Pull out the drum units. Remove all the toner
cartridges, and then put them back into the
drum units.
Related Information
• Troubleshooting
• Load and Print Using the Paper Tray
• Replace Supplies
• Replace the Toner Cartridge
• Replace the Drum Unit
• Replace the Belt Unit
• Replace the Waste Toner Box
• Clean the Corona Wires
• Calibrate Color Output
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