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Error Message Cause Action
No Paper T1
The machine failed to feed paper
from the indicated paper tray.
Do one of the following:
• Refill paper in the paper tray indicated on
the LCD. Make sure the paper guides are
set to the correct size.
• If paper is in the tray, remove it and load it
again. Make sure the paper guides are set
to the correct size.
• Do not overfill the paper tray.
No Toner
The toner cartridge is not installed
or not installed correctly.
Remove the toner cartridge and drum unit
assembly. Remove the toner cartridge from the
drum unit, and reinstall the toner cartridge
back into the drum unit. Reinstall the toner
cartridge and drum unit assembly back in the
machine. If the problem continues, replace the
toner cartridge.
No Tray T1
The paper tray is not installed or
not installed correctly.
Reinstall the paper tray indicated on the LCD.
No Waste Toner
The waste toner box is not
installed or not installed correctly.
Reinstall the waste toner box.
Out of Memory
The machine’s memory is full. Press and hold Go for about two seconds and
reduce the print resolution.
Print Data Full
The machine’s memory is full. Press Cancel and delete the previously stored
secure print data.
Print Unable ## The machine has a mechanical
problem.
• Press and hold to turn off the machine,
wait a few minutes, and then turn it on
again.
• If the problem continues, contact Brother
Customer Service.
Contact Brother Customer Service at:
1-877-BROTHER (1-877-276-8437) (in
USA)
www.brother.ca/support (in Canada)
or to locate a Brother Authorized Service
Center, visit:
www.brother-usa.com/service
Registration
Registration failed. • If the error continues, press and hold down
to turn off the machine.
Wait a few seconds, and then turn on the
machine again.
Perform the color registration using the
control panel.
• Install a new belt unit.
• If the problem continues, contact Brother
Customer Service or your local Brother
dealer.
Replace Belt
It is time to replace the belt unit. Replace the belt unit with a new one.
See Related Information: Replace the Belt
Unit.
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