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48
TROUBLESHOOTING
Before Calling for Service
Check the following list to be sure a service call is really necessary. A quick reference of this manual as well as
reviewing additional information on items to check may prevent an unneeded service call.
Symptoms Possible Causes / Solutions
If nothing on the oven
operates:
•
Check for a blown circuit fuse or a tripped main circuit breaker.
•
Check if oven is properly connected to electric circuit in house.
•
Check that controls are set properly.
If the oven interior
light does not work
•
The light bulb is loose or defective.
If oven will not cook:
•
Check that control panel was programmed correctly.
•
Check that door is firmly closed.
•
Check that start was pressed.
•
Check that timer wasn’t started instead of a cook function.
If oven takes longer
than normal to cook
or cooks too rapidly:
•
Be sure the power level is programmed properly.
If the time of day
clock does not always
keep correct time:
•
Check that the power cord is fully inserted into the outlet receptacle.
•
Be sure the oven is the only appliance on the electrical circuit.
If food cooks
unevenly:
•
Be sure food is evenly shaped.
•
Be sure food is completely defrosted before cooking.
•
Check placement of aluminum foil strips used to prevent overcooking.
If food is
undercooked:
•
Check recipe to be sure all directions (amount, time, and power levels) were
correctly followed.
•
Be sure microwave oven is on a separate circuit.
•
Be sure food is completely defrosted before cooking.
If food is overcooked:
•
Check recipe to be sure all directions (amount, power level, time, size of dish)
were followed.
If arcing (sparks)
occur:
•
Be sure microwavable dishes were used.
•
Be sure wire twist ties weren’t used.
•
Be sure oven wasn’t operated when empty.
•
Make sure metal rack (if used) is properly installed on 4 supports.
If the display shows
a time counting down
but the oven is not
cooking:
•
Check that door is firmly closed.
•
Check that timer wasn’t started instead of a cooking function.
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