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28
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SUGGESTED ACTION
Treadmill will not start
Not plugged in. Plug cord into outlet.
Safety Key is not inserted. Insert Safety Key.
Running belt not centered
Running belt tension is not
correct on the left or right
sides of the running board.
Tighten the adjustment bolts
on the left and right side of the
rear roller.
Computer not working
Wires from the console and
bottom control board are
not properly connected.
Check wire from the console
to the control board.
Transformer is damaged.
If the transformer is damaged,
contact customer service.
E01 or E13: Message
failure
Wires from the computer
and bottom control board
are not properly
connected.
Check wire connections from
the computer to the control
board. If the wire has been
punctured or damage
d, you
will need to replace it.
If the
problem is not rectified, you
may need to replace the
control board.
E02: Burst clash protection
Incoming voltage
is lower
than 50% of the required
voltage.
Check that the incoming
power supply is the correct
voltage.
E03: No speed sensor
signal
Speed sensor signal
cannot be received by the
control board.
Check that the sensor wire is
properly connected. If
damaged, replace wire. Check
to see if
the magnetic sensor
is damaged,
replace if
necessary.
E05: Current overload
protection (Self Protecting
System)
The incoming voltage is too
low or too high. The control
board is damaged.
Restart the treadmill. Check
the incoming voltage to ensure
it’s correct. Check the control
board, replace if damaged.
A moving part of the
treadmill is stuck and
therefore, the
motor is
unable to rotate properly.
Inspect moving parts of the
treadmill to ensure that they
are operating correctly. Check
the motor, listen for strange
noise
and check for a burning
smell.
Replace the motor if
necessary.
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