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Frequently asked questions
47
General problems with the washer
Problem Possible cause and solution
The washing machine is
emitting an odor.
The indicator light was ignored. A wash program
using a temperature above 140°F (60°C) has not been
run for a long period of time.
In order to prevent bacteria and unpleasant odors
building up in the machine, run the Sanitize pro-
gram using Miele washing machine cleaner or uni-
versal powder detergent.
The door and detergent dispenser drawer were
closed after washing.
Leave the door and the detergent dispenser
drawer slightly open to allow them to dry.
The washer shakes dur-
ing the spin cycle.
The four feet are not resting evenly on the floor.
Level the machine (see “Leveling the washer”).
The laundry has not
been spun properly and
the laundry is still wet.
The machine detected an imbalance during the final
spin and reduced the spin speed automatically.
Wash large and small items together in order to
achieve a more even load distribution.
There are unusual
sounds coming from
the drain pump.
There is no fault!
Lapping sounds at the beginning and end of the
drain process are normal.
Large amounts of deter-
gent residue remain in
the detergent dispens-
ing drawer.
The water pressure is too low.
Clean the filter in the water intake.
Please note that the water pressure must be at
least 14.5psi (100kPa).
Powder detergent used in conjunction with water
softeners tends to become sticky.
Clean the detergent dispenser drawer and in fu-
ture, add detergent first and then the water soft-
ener.
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