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Frequently asked questions
44
Problem solving guide
With the help of the following guide, minor faults in the performance of the appli-
ance, some of which may result from incorrect operation, can be put right without
contacting Miele Service. This will save time and money.
The following guide may help you to find the reason for a fault, and to correct it.
You should, however, note the following:
Repairs and other work by unqualified persons could be dangerous. The
manufacturer cannot be held responsible for unauthorized work.
Repair work to electrical appliances must only be carried out by a suitably qual-
ified and competent person in strict accordance with current local and national
safety codes.
A wash program cannot be started
Problem Possible cause and solution
The control field re-
mains dark.
There is no power to the machine.
Check whether the plug is plugged in.
Check whether the fuse has tripped.
The washing machine has switched off automatically
to save energy.
Switch the washing machine on again by turning
the program selector.
and appear alter-
nately on the time dis-
play.
The door is not closed properly. The door lock could
not engage.
Close the door again.
Start the program again.
If the fault message appears again, contact Tech-
nical Service.
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