User Manual Samsung NE63A6311SS/AA 6.3 cu. ft. Smart Freestanding Electric Range with Rapid Boil™ & Self Clean

Samsung NE63A6311SS/AA 6.3 cu. ft. Smart Freestanding Electric Range with Rapid Boil™ & Self Clean - Use Manual - Use Guide PDF.
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User Manual
  • User Manual - (English, French, Spanish)
Installation Instruction
  • Installation Guide - (English)
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Location of the radiant surface elements and controls

The radiant control knobs operate the radiant surface elements on the cooktop as shown below.

01 Left Rear: 6", 1200 W

02 Left Front: 6"/9”, 1400 W / 3300 W

03 Right Front: 6"/9”, 1400 W / 3300 W

04 Right Rear: 6", 1200 W

05 Warming Center: 100 W

06 Hot surface indicator

07 Cooktop On/Off lamp

Hot surface indicator

• Comes on when the unit is turned on or hot to the touch.

• Stays on even after the unit is turned off.

• Glows until the unit is cooled to approximately 150 °F.

Cooktop on/off lamp

• The lamp turns on when the surface control knobs are not in off position.

• The lamp turns off when the surface control knobs are in off position.

Cooking areas

• The cooking areas on your range are identified by permanent circles on the glass cooking surface. For the most efficient cooking, fit the pan size to the element size.

• Pans should not extend more than ½˝ to 1˝ beyond the cooking area.

• When a control is turned on, you can see a glow through the glass cooking surface. The element will cycle on and off to maintain the preset heat setting, even at high settings.

• For more information on selecting proper types of cookware, refer to the section "Using the proper cookware" on page 26.

How to set the appliance for surface cooking

CAUTION

• The surface elements may be hot even when off and burns can occur. Do not touch the surface elements until they have cooled down sufficiently.

• At high or medium-high settings, never leave food unattended. Boilovers cause smoking and greasy spillovers may catch on fire.

• Be sure you turn the control knob to OFF when you finish cooking.

Single surface unit control knob (Left Rear, Right Rear)

1. Push the knob in.

2. Turn in either direction to the setting you want.

• At both the off and high settings, the knob clicks into position.

Dual surface unit control knob (Left Front, Right Front)

1. Push the knob in.

2. Turn in either direction to the setting you want.

• To use the single surface unit, turn the control knob to the single burner (A) setting.

• To use the dual surface unit, turn the control knob to the dual burner (B) setting.

NOTE If you remove the knob for cleaning, make sure to reattach it in the correct orientation. (Refer to the illustration above.)

CAUTION

• Please note, operation of lighting knob may not synchronize with the actual operation of the radiant heater when there is a problem with the product.

• The area on the knob between the high and off settings is not appropriate for cooking.

Recommended settings

  • HIGH Starting most foods, bringing water to a boil, pan broiling
  • MEDIUM HIGH Continuing a rapid boil, frying, deep fat frying
  • MEDIUM Maintaining a slow boil, thickening sauces and gravies, steaming vegetables
  • MEDIUM LOW Keeping foods cooking, poaching, stewing
  • LOW Keeping foods warm, melting, simmering

Using the warming center

The warming center, located in the back center of the glass surface, will keep hot, cooked food at serving temperature.

NOTE The surface warmer will not glow red like the cooking elements.

CAUTION

• Do not warm food on the warming center for more than two hours.

• Use only cookware and dishes recommended as safe for oven and cooktop use.

• Always use potholders or oven mitts when removing food from the warming center as cookware and plates will be hot.

• When warming pastries and breads, use covers that have an opening to allow moisture to escape.

• Do not use plastic wrap to cover foods. Plastic may melt onto the surface and be very difficult to clean off.

• Always start with hot food. Eating uncooked or cold food placed on the warming center could result in illness.

1. To turn the warming center on, press the Warming Center On/Off pad.

2. Select the power setting you want. Press the Warming Center Level pad once for Low, twice for Medium, or three times for High.

3. To turn the warming center off, press the Warming Center On/Off pad.

NOTE

• Pressing OFF/CLEAR does not turn the warming center off.

• For best results, all foods on the warming center should be covered with a lid or aluminum foil. When warming pastries or breads, the lid or foil should be vented to allow moisture to escape.

Recommended settings

LEVEL TYPE OF FOOD

Low. Breads/pastries, casseroles, gravies, eggs

Medium Dinner plate with foods, soups (cream), vegetables, sauces, stews, meats

High Fried foods, soups (liquid), hot beverages

Using the proper cookware

Using the right cookware can prevent many problems, such as uneven cooking or extended cooking times. Using the proper pots and pans will reduce cooking times and cook food more evenly.

Check for flatness by rotating a ruler across the bottom of the cookware

CORRECT

Flat bottom and straight sides.

• Tight fitting lids.

• Weight of handle does not tilt pan.

• Pan is well balanced.

• Pan size matches the amount of food to be prepared and the size of the surface element.

• Made of a material that conducts heat well. Always match pot diameter to element surface diameter.

INCORRECT

Curved and warped pan bottoms.

Pan overhangs element by more than one-half inch

Pan is smaller than element.

Heavy handle tilts pan.

Choosing the proper cookware

What your cookware is made of determines how evenly and quickly heat is transferred from the surface element to the pan bottom.

• ALUMINUM - Excellent heat conductor. Some types of food will cause the aluminum to darken. (Anodized aluminum cookware resists staining & pitting). If aluminum pans are slid across the ceramic cooktop, they may leave metal marks that resemble scratches. Remove these marks as soon as the cooktop cools down.

• COPPER - Excellent heat conductor but discolors easily. May leave metal marks on ceramic glass (to remove, see above.)

• STAINLESS STEEL - Slow heat conductor with uneven cooking results. It's durable, easy to clean, and resists staining.

• CAST IRON - A poor conductor; retains heat very well. Cooks evenly once cooking temperature is reached. Not recommended for use on ceramic cooktops.

• ENAMELWARE - Heating characteristics will vary depending on the base material. Porcelain enamel coating must be smooth to avoid scratching ceramic cooktops.

• GLASS - Slow heat conductor. Not recommended for ceramic cooktop surfaces because it may scratch the surface.

Operating the oven

The oven control panel

01 Display: Shows the time of day, oven temperature, what mode the oven is operating in, and the time set for the timer or automatic oven operations.

02 Bake: Use to select the bake function of the oven

03 Broil: Use to select the broil function of the oven.

04 Keep Warm: Use to select the keep warm function of the single oven to keep cooked foods warm.

05 Bread Proof: Use to select the bread proof function of the oven.

06 Steam Clean: Use to select the steam cleaning function of the oven.

07 Self Clean: Use to select the self-cleaning function of the oven.

08 Timer: Use to set or cancel the kitchen timer. The kitchen timer does not start or stop cooking. Press and hold for 3 seconds to turn off the timer.

09 Cook Time: Press and then use the number pad to set the amount of time you want your food to cook. The oven will shut off when the cooking time has run out.

10 Delay Start: Press to set the oven to start and stop automatically at a time you set.

11 Smart Control: Use to select the smart control feature.

12 Number pad: Use to set any function requiring numbers, such as the time of day on the clock, the timer, the oven temperature, the start time and length of operation for timed baking, etc.

13 Lamp: Press to turn the oven light on or off.

14 Clock / Setting : Use to set the time of day. Use to bring up the user preference menu in the display. (Press for 3 seconds.)

15 START / SET: Use to start any cooking or cleaning function in the oven.

16 OFF / CLEAR: Press to cancel all oven operations except the clock and timer. Press to cancel a previously entered temperature or time.

17 Oven lock: Use to disable all oven functions.

Oven lock

Lock the oven door and the buttons on the touch pad so they cannot be activated accidentally. Oven lock can only be activated in standby mode.

How to activate the oven lock feature

Press Oven lock for 3 seconds.

The display will show the Lock icon as well as the current time.

All functions must be cancelled before Oven lock is activated.

This function is available only when the oven temperature is under 400 °F.

How to unlock the Oven

Press Oven lock for 3 seconds. The Lock icon will disappear from the display

Setting the clock

The clock must be set to the correct time of day for the automatic oven timing functions to work properly.

• The time of day cannot be changed during timed cooking, delay-timed cooking, or a self-cleaning cycle. How to set the clock

1. Press Clock .

2. Enter the current time in hours and minutes on the number pad, e.g., 1, 3, 0, for 1:30.

3. Press Clock or START/SET to save the changes.

Setting the kitchen timer

The kitchen timer serves as an extra timer that will beep when the set time has elapsed. It does not start or stop cooking functions. You can use the kitchen timer with any of the other oven functions.

How to set the timer

1. Press Timer.

2. Enter a desired time using the number pad.

3. When done, press START/SET.

4. To cancel the Timer settings, press and hold Timer for 3 seconds.

5. When the set time elapses, the oven beeps and displays the “End” message. Press Timer to delete the message.

NOTE To change the programmed timer, press Timer, enter a different time, and then press START/SET.

Timed cooking

In timed cooking, the oven turns on immediately and cooks for the length of time you select. At the end of the cooking time, the oven turns off automatically.

• You can use the timed cooking feature only with another cooking operation (bake).

How to set the oven for timed cooking

1. Start the cooking operation you want, e.g., Bake. The default temperature is 350 °F.

2. Press Cook Time.

• You can set the Cook Time at any time. (After selecting the cook mode, during preheating, after preheating.)

3. Enter the cooking time you want, e.g., 45 min, using the number pad. You can set the cooking time for any amount of time from 1 minute to 9 hours and 59 minutes.

4. Press START/SET. The temperature display will start to change once the oven temperature reaches 175 °F. The oven will continue to cook until the set amount of time has elapsed, then turn off automatically unless you set the keep warm feature. (Refer to the section on the keep warm feature on page 34.)

5. You can cancel a cook time at any time by setting the cook time to 0 minutes. (Press Cook Time -> set cook time to 0 min -> press START/SET)

NOTE When timed cooking is done, the range will beep several times.

CAUTION Use caution with the timed cooking or delay start features. Use these features to cook cured or frozen meats and most fruits and vegetables. Foods that can easily spoil, such as milk, eggs, fish, meat, or poultry, should be chilled in the refrigerator first. Even when chilled, they should not stand in the oven for more than 1 hour before cooking begins, and should be removed promptly when cooking is completed. Eating spoiled food can result in sickness from food poisoning.

Delay start

In a delay timed cooking, the oven’s timer turns the oven on and off at times you select in advance.

• You can use the delay start feature only with another cooking operation (bake, or self-clean).

• You can set the oven for a delay start before setting other cooking operations.

• The clock must be set to the current time.

How to set the oven for delay start

1. Position the oven rack(s) and place the food in the oven.

2. Press the pad for the cooking operation you want, e.g., Bake. The default temperature is 350 °F.

3. Enter the temperature you want, e.g., 375 °F, using the number pad.

4. Set the cooking time if you want. (Refer to the section on the timed cooking feature on page 29.)

5. Press Delay Start.

6. Enter the time you want the oven to turn on, e.g., 4:30, using the number pad.

7. Press START/SET. At the set time, a short beep will sound. The oven will begin to bake. Turning the oven light on and off

• The oven light turns on automatically when the door is opened.

• The oven light turns off automatically when the door is closed.

• You can turn the oven light on and off manually by pressing the pad.

Minimum and maximum settings

All of the features listed in the table below have minimum and maximum time or temperature settings. A beep will sound each time a pad on the control panel is pressed and the entry is accepted. An error tone will sound in the form of a long beep if the entered temperature or time is below the minimum or above the maximum setting for the feature.

NOTE If you turn off the 12-hour energy saving feature, the feature marked with a * will operate until canceled. (12-hour energy saving's default setting : on) See page 38 for more information.

Baking

The oven can be programmed to bake at any temperature from 175 °F to 550 °F. Baking temperature and time will vary depending on the ingredients and the size and shape of the baking pan used. Dark or nonstick coatings may cook faster with more browning.

How to set the temperature

1. Press Bake. The default temperature is 350 °F.

2. Enter the temperature you want on the number pad, e.g., 3, 7, 5.

3. Press START/SET. The temperature display will start to change once the oven temperature reaches 175 °F.

4. If you want to cancel baking or if you have finished, press OFF/CLEAR.

• Place food in the oven after preheating if the recipe calls for it. Preheating is very important for good results when baking cakes, cookies, pastry, and breads. After the oven has reached the desired temperature, the range will beep several times.

How to adjust the temperature while cooking

1. Press Bake. The display will show the present temperature, e.g., 375 °F.

2. Enter the temperature you want, e.g., 425 °F, using the number pad.

3. Complete the entry by pressing START/SET.

Broiling

Broiling is a method of cooking tender cuts of meat by direct heat under the broil element of the oven. The high heat cooks quickly and gives a rich, brown outer appearance. Broil mode is best for meats, fish, and poultry up to 1" thick. Always preheat the oven for 4 minutes before broiling.

How to set the oven for broiling

1. Press Broil once for Hi or twice for Lo. Use Lo to cook foods such as poultry or thick cuts of meat thoroughly without over-browning them.

2. To start broiling, press START/SET. Broil one side until the food is browned. Turn over and broil the other side.

3. Press OFF/CLEAR once you have finished cooking or if you want to cancel broiling.

Broiling Recommendation Guide

The size, weight, thickness, starting temperature, and your doneness preference will affect broiling times. This guide is based on meats at refrigerator temperature. Always use a broiler pan and its grid when broiling. Always preheat the oven for 4 minutes before broiling.

Using the bread proof function

Bread Proof

The Bread Proof function automatically provides the optimum temperature for the bread proof process and, therefore does not have a temperature adjustment. If you press Bread Proof when the oven temperature is above 95 °F, Hot will appear in the display. Because these functions produce the best results when started while the oven is cool, we recommend that you wait until the oven has cooled down and Hot disappears from the display.

1. Press Bread Proof.

2. Press START/SET.

3. Press OFF/CLEAR at any time to turn off the Bread Proof feature.

NOTE Use rack position 3 for bread proofing.

CAUTION

• Do not use Bread proof for warming food. The proofing temperature is not hot enough to keep food warm.

• Place the dough in a heat-safe container on rack position 3 and cover it with a cloth or with plastic wrap. The plastic wrap may need to be anchored underneath the container so that the oven does not blow the plastic wrap off the dough.

• To avoid lowering the temperature and extending proofing time, do not open the oven door.

Using the keep warm feature

When cooking is finished, Keep Warm will hold the food at a safe serving temperature for up to 3 hours. After 3 hours, the feature will shut off automatically. You can use the keep warm feature without any other cooking operations, or you can set it to activate after a timed or delay timed cooking operation. You should not use this feature to reheat cold food.

How to use the keep warm feature

1. Press Keep Warm.

2. Press START/SET.

3. Press OFF/CLEAR at any time to turn the feature off.

How to set the oven to activate the keep warm mode after a timed cooking

1. Set Timed Cooking to start cooking. (Refer to the section on the timed cooking feature on page 29.)

2. Press Keep Warm to use the feature.

3. Cooking mode is switched directly to Keep Warm mode after the Timed cooking period has ended. In this case, you can turn off Keep Warm by pressing OFF/CLEAR.

• Press Keep Warm once again to cancel Keep Warm setting during cooking mode operation.

NOTE If you turn off the 12-hour energy saving feature, the keep warm feature will operate until canceled. (12-hour energy saving's default setting : on). See page 38 for more information.

Using the options function

This function enables you to control various electronic control options. Refer to the following table for available options. The option menu is only available when the oven is not being used (not cooking).

Options Feature

1. Temp Adjust Lets you correct the temperature in the oven.

2. Temp Unit Lets you program the oven control to display temperatures in Fahrenheit or Celsius.

3. 12-hour energy saving This feature automatically turns off the oven after 12-hours during baking functions or after 3 hours during a broil function.

4. Sound On/Off Lets you set the oven controls to operate silently.

5. Wi-Fi On/Off Lets you set the wi-fi network to deactivate.

0. Demo mode This option is for use by retail establishments for display purposes only

NOTE Options key location.

Temp Adjust

The temperature in the oven has been calibrated at the factory. When first using the oven, be sure to follow recipe times and temperatures. If you think the oven is too hot or too cool, you can correct the temperature in the oven. Before correcting, test a recipe by using a temperature setting that is higher or lower than the recommended temperature. The baking results should help you to decide how much of an adjustment is needed. The oven temperature can be adjusted ±35 °F (±19 °C ).

How to correct the oven temperature

1. Press Options for 3 seconds, and then Press 1 on the number pad.

2. Press Clock to select higher or lower than the current temperature.

3. Enter the adjustment you want to make using the number pad. (0-35).

4. Press START/SET to save the changes.

NOTE This adjustment will not affect the broiling or the self-cleaning temperatures. The adjustment will be retained in memory after a power failure.

Temp Unit (Fahrenheit or Celsius temperature selection)

You can program the oven control to display the temperature in Fahrenheit or Celsius. The oven has been preset at the factory to display in Fahrenheit.

How to change the display from Fahrenheit to Celsius or Celsius to Fahrenheit

1. Press Options for 3 seconds, and then Press 2 on the number pad.

2. Press 1 (Fahrenheit) or 2 (Celsius) on the number pad.

3. Press START/SET to save the changes.

12-hour energy saving

If you accidently leave the oven on, this feature will automatically turn off the oven after 12-hours during baking functions or after 3 hours during a broil function. (Default setting : on) How to turn the 12-hour energy saving feature on or off

1. Press Options for 3 seconds, and then Press 3 on the number pad.

2. Press 1 (On) or 2 (Off) on the number pad.

3. Press START/SET to save the changes.

Sound On/Off

Using Sound On/OFF, you can set the oven controls to operate silently. How to turn the sound on or off

1. Press Options for 3 seconds, and then Press 4 on the number pad.

2. Press 1 (On) or 2 (Off) on the number pad.

3. Press START/SET to save the changes.

Wi-Fi On/Off

You can turn the range’s Wi-Fi connection on or off. How to turn the Wi-Fi on or off

1. Press Options for 3 seconds, and then Press 5 on the number pad.

2. Press 1 (On) or 2 (Off) on the number pad.

3. Press START/SET to save the changes.

NOTE When you turn the range’s Wi-Fi connection off, users can’t set to easy setup.

Demo mode

This option is for use by retail establishments for display purposes only. (The heating element does not operate.)

How to enable or disable the demo mode

1. Press Options for 3 seconds, and then Press 0 on the number pad.

2. Press 1 (On) or 2 (Off) on the number pad.

3. Press START/SET to save the changes.

Maintaining your appliance

Self-cleaning

This self-cleaning oven uses high temperatures (well above cooking temperatures) to burn off leftover grease and residue completely or reduce them to a finely powdered ash that you can wipe away with a damp cloth.

CAUTION

• During the self-cleaning cycle, the outside of the range will become very hot to the touch. Do not leave small children unattended near the appliance.

• Some birds are extremely sensitive to the fumes given off during the selfcleaning cycle of any range. Move birds to another well-ventilated room.

• Do not line the oven walls, racks, bottom, or any other part of the range with aluminum foil. Doing so will result in poor heat distribution, poor baking results, and cause permanent damage to the oven interior. Aluminum foil will melt and adhere to the interior surface of the oven.

• Do not force the oven door open. This can damage the automatic door locking system. Use care when opening the oven door after the self-cleaning cycle is complete. Stand to the side of the oven when opening the door to allow hot air or steam to escape. The oven may still be VERY HOT.

Before a self-cleaning cycle

• We recommend venting your kitchen with an open window or using a ventilation fan or hood during the selfcleaning cycle.

• Remove the wire rack, broil pan, broil pan insert, all cookware, and any aluminum foil from the oven.

• Wipe up debris from the oven bottom. (Fig. 1)

• The silver-colored oven racks can be self-cleaned, but they will darken, lose their luster, and become hard to slide.

• Residue on the front frame of the range and outside the gasket on the door will need to be cleaned by hand. Clean these areas with hot water, soap-filled steel-wool pads, or cleansers, such as Soft Scrub. Rinse well with clean water and dry.

• Do not clean the gasket. The fiberglass material of the oven door gasket cannot withstand abrasion. It is essential for the gasket to remain intact. If you notice it becoming worn or frayed, have it replaced. (Fig. 2)

• Make sure the oven light bulb cover is in place and the oven light is off.

NOTE Remove oven racks and accessories before starting the self-clean mode.

How to run a self-cleaning cycle

1. Select the length of time for the self-cleaning operation, e.g., 3 hours. Press Self Clean once for a 3 hour clean time, twice for a 5 hour clean time, or 3 times for a 2 hour clean time The default setting is 3 hours.

2. Press START/SET to start the self-cleaning cycle. The motor-driven door lock will engage automatically.

NOTE

• You will not be able to start a self-cleaning cycle if the Oven lock feature is activated or if the oven’s temperature is too hot.

• The oven door locks automatically. The display will show the cleaning time remaining. It is not be possible to open the oven door until the temperature drops to a safe and cool temperature.

• The self-cleaning feature will not operate when the warming center is on.

3. When the self-cleaning cycle is done, End will appear in the display and the range will beep several times.

How to delay the start of self-cleaning

1. Press Self Clean. Select the desired self-clean time by pressing Self Clean.

2. Press Delay Start.

3. Enter the time you want the clean cycle to start.

4. Press START/SET. The display will show Delay, Self clean, and the Lock icon. The motor-driven door lock will engage automatically.

5. The Self-Cleaning cycle will turn on automatically at the set time.

How to turn off the self-cleaning feature

You may find it necessary to stop or interrupt a self-cleaning cycle due to smoke in the oven.

1. Press OFF/CLEAR.

2. You will be able to open the oven door once the oven has cooled down for approximately 1 hour.

After a self-cleaning cycle

• You may notice some white ash in the oven. Wipe it up with a damp cloth after the oven cools. (If white spots remain, remove them with a soap-filled steel wool pad and rinse thoroughly with a vinegar and water mixture).

• If the oven is not clean after one cycle, repeat the cycle.

• You cannot set the oven for cooking until the oven is cool enough for the door to unlock.

Care and cleaning of the oven

WARNING

• Be sure all controls are OFF and all surfaces are COOL before cleaning any part of the range.

• If your range is moved for cleaning, servicing, or any reason, be sure the Anti-Tip device is re-engaged properly when the range is replaced. If you fail to reengage the Anti-Tip device, the range could tip and cause serious injury.

Vent

• The oven vent is located above the left rear surface unit.

• This area could become hot during oven use.

• It is normal for steam to come out of the vent.

• The vent is important for proper air circulation. Never block this vent.

Cleaning painted parts and decorative trim

• For general cleaning, use a cloth with hot, soapy water.

• For more difficult residue and built-up grease, apply a liquid detergent directly onto the area and leave for 30 to 60 minutes. Wipe with a damp cloth and dry. Do not use abrasive cleaners on any of these surfaces. They can scratch.

Cleaning stainless steel surfaces

1. Shake the bottle of STAINLESS STEEL APPLIANCE CLEANER or POLISH well.

2. Place a small amount of STAINLESS STEEL APPLIANCE CLEANER or POLISH on a damp cloth or damp paper towel.

3. Clean a small area, rubbing with the grain of the stainless steel if applicable.

4. Dry and buff with a clean, dry paper towel or soft cloth.

5. Repeat as necessary.

NOTE

• Do not use a steel-wool pad. It will scratch the surface.

• If a mineral oil-based STAINLESS STEEL APPLIANCE CLEANER has been used before to clean the appliance, wash the surface with dishwashing liquid and water prior to using the STAINLESS STEEL APPLIANCE CLEANER or POLISH.

Care and cleaning of the glass cooktop

CAUTION Do not block the vent and cooling motors or let any foreign matter get into them when cleaning the cooktop. Normal daily use cleaning Use only a ceramic cooktop cleaner. Other creams may not be as effective. By following these steps, you can maintain and protect the surface of your glass cooktop.

1. Before using the cooktop for the first time, clean it with a ceramic cooktop cleaner. This helps protect the top and makes cleanup easier.

2. Daily use of a ceramic cooktop cleaner will help keep the cooktop looking new.

3. Shake the cleaning cream well. Apply a few drops of cleaner directly to the cooktop.

4. Use a paper towel or a cleaning pad for ceramic cooktops to clean the entire cooktop surface.

5. Use a dry cloth or paper towel to remove all cleaning residue. No need to rinse.

WARNING DAMAGE to your glass surface may occur if you use scrub pads other than those recommended.

Removing burned-on residue

1. Allow the cooktop to cool.

2. Spread a few drops of ceramic cooktop cleaner on the entire burned residue area.

3. Using a cleaning pad for ceramic cooktops, rub the residue area, applying pressure as needed.

4. If any residue remains, repeat the steps listed above as needed.

5. For additional protection, after all residue has been removed, polish the entire surface by applying ceramic cooktop cleaner with a paper towel.

Removing heavy, burned-on residue

1. Allow the cooktop to cool.

2. Use a single-edge razor-blade scraper at approximately a 45° angle against the glass surface and scrape the soil. It will be necessary to apply pressure to remove the residue.

3. After scraping with the razor scraper, spread a few drops of ceramic cooktop cleaner on the entire burned residue area. Use a cleaning pad to remove any remaining residue. (Do not scrape the seal.)

4. For additional protection, after all residue has been removed, polish the entire surface by applying ceramic cooktop cleaner with a paper towel.

Troubleshooting

Installation

The range is not level.

The appliance must be accessed for servicing and cannot be moved easily

CONTROL DISPLAY

The display goes blank.

The display flashes.

COOKTOP

The surface units will not maintain a rolling boil or will not cook fast enough.

The surface units will not turn on.

Areas of discoloration on the cooktop.

OVEN

The oven will not turn on.

The oven light will not turn on.

The appliance will not turn on.

The oven smokes excessively during broiling.

Food does not bake or roast properly

Food does not broil properly

The oven temperature is too hot or too cold.

Information codes

  • C-d0 , C-d1 : Press OFF/CLEAR, and then restart the oven. If the problem persists, disconnect all power to the range for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service.
  • C-20 , C-21 , C-30 : Press OFF/CLEAR, and then restart the oven. If the problem persists, disconnect all power to the range for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service.
  • C-31 : Call for service.
  • bAd LinE : If the power connection is plugged in improperly, “bAd LinE” appears on the display. Reconnect the power connection properly, and the message disappears.


See other models: NX60A6511SS/AA LPKIT-3/XAA ME21M706BAS/AA NE63A6711SG/AA NX60A6711SS/AA

Samsung NE63A6311SS/AA | Pages: 174 | Created on: 2020-12-22 | File type: PDF | Filename: 29243855_ne63a6311ss-aa.pdf | Size: 18.68 MB | Language: English, French, Spanish | Other documents: 2 files.

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Specs Sheet

  • Wi-Fi Connectivity: Yes
  • Large Oven Capacity: 6.3 cu. ft.
  • Oven Dimensions: 24 13/16" W x 22 7/16" H x 19 3/4" D
  • Product Weight: 131 lbs
  • Oven Capacity: 6.3 cu. ft.
  • Powerful, Flexible Cooktop: Two Dual Ring Burners Rapid Boil™ 3300 W
  • Rapid Boil: 3300 W
  • Power/Ratings: 240/208V/60Hz/40A
  • Voice Enabled: Yes

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Samsung NE63A6311SS/AA Questions and Answers

Find answers or Ask a question.
  • Total questions: 22
  • Questions unAnswered : 8

Q: You can select oven temp and function, but when you push start button, oven will not turn on, Reply

Q: HOW DO YOU PREHEAT THE OVEN or do you need to? Reply

Q: what do I use to clean a mess off the bottom of the oven?
Reply