User manual Electric Range
Overview



NOTE If you need an accessory marked with a *, you can buy it from the Samsung Contact Center 1-800-SAMSUNG (726-7864).
Clean the oven thoroughly before using it for the first time. Then, remove the accessories, set the oven to bake, and then run the oven at 400 °F for 1 hour. There will be a distinctive odor. This is normal.
Ensure your kitchen is well ventilated during this conditioning period.
CAUTION
BEFORE COOKING
CAUTION
DURING COOKING
CAUTION
AFTER COOKING
About the radiant surface elements
The temperature rises gradually and evenly. As the temperature rises, the radiant element will glow red. To maintain the selected setting, the element will cycle on and off. The heating element retains enough heat to provide a uniform and consistent heat during the off cycle. For efficient cooking, turn off the element several minutes before cooking is complete. This will allow residual heat to complete the cooking process.
NOTE Radiant elements have a limiter that allows the element to cycle ON and OFF, even at the HI setting. This helps to prevent damage to the ceramic cooktop. Cycling at the HI setting is normal and can occur if the cookware is too small for the radiant element or if the cookware bottom is not flat.
Location of the radiant surface elements and controls
The radiant control knobs operate the radiant surface elements on the cooktop as shown below.

READ THE INSTRUCTIONS CAREFULLY BEFORE USING THE OVEN. For satisfactory use of your oven, become familiar with the various features and functions of the oven as described below. Detailed instructions for each feature and function follow later in this user manual.

01. Display: Shows the time of day, oven temperature, whether the oven is in the bake, broil or self-cleaning mode, and the time set for the timer or automatic oven operations.
•
: When you use the self-cleaning feature, this icon appears in the display.
•
: When you use the steam cleaning feature, this icon appears in the display.
•
: When the oven is pre-heating, this icon appears in the display.
02. Number Pad: Use to set any function requiring numbers such as the time of day on the clock, the timer, the oven temperature, the start time, and length of operation for timed baking.
03. Bake: Use to select the bake function of the oven.
04. Broil: Use to select the broil function of the oven.
05. Keep Warm: Use to select the keep warm function of the oven to keep cooked foods warm.
06. Steam Clean: Use to select the steam cleaning function of the oven.
07. Self Clean: Use to select the Self-cleaning function of the oven.
08. Temp.: Use to change the temperature when the oven is operating.
09. Timer: Use to set or cancel the minute timer. The minute timer does not start or stop cooking.
10. Cook Time: Press, and then use the number pad to set the amount of time you want your food to cook. The oven will shut off when the cooking time has run out.
11. Delay Start: Press to set the oven to start and stop automatically at a time you set. (Bake and Self Clean)
12. Clock: Use to set the time of day.
13. Lamp: Press to turn the oven light on or off.
14. START/SET: Press to start any cooking or cleaning function in the oven.
15. OVEN OFF: Press to cancel all oven operations except the clock and timer.
16. Clear: Use to cancel previously entered temperature or times.
The Clock must be set to the correct time of day for the automatic oven timing functions to work properly.
How to set the clock
How to change between a 12-hour and 24-hour display
The kitchen timer serves as an extra timer that will beep when the set time has elapsed. It does not start or stop cooking functions. You can use the kitchen timer with any of the other oven functions.
How to set the timer
In timed cooking, the oven turns on immediately and cooks for the length of time you select. At the end of the cooking time, the oven turns off automatically.
• You can use the timed cooking feature only with another cooking operation (bake).
How to set the oven for timed cooking
In a delay timed cooking, the oven’s timer turns the oven on and off at times you select in advance.
How to set the oven for delay start
pad.All of the features listed in the table below have minimum and maximum time or temperature settings. A beep will sound each time a pad on the control panel is pressed and the entry is accepted. An error tone will sound in the form of a long beep if the entered temperature or time is below the minimum or above the maximum setting for the feature.

The oven can be programmed to bake at any temperature from 175 °F to 550 °F. Baking temperature and time will vary depending on the ingredients and the size and shape of the baking pan used. Dark or nonstick coatings may cook faster with more browning.
How to set the temperature
Place food in the oven after preheating if the recipe calls for it. Preheating is very important for good results when baking cakes, cookies, pastry, and breads. After the oven has reached the desired temperature, the range will beep several times.
NOTE If you leave the oven door open for more than 2 minutes when the oven is on, all heating elements will shut off automatically.
How to adjust the temperature while cooking
Broiling is a method of cooking tender cuts of meat by direct heat under the broil element of the oven.
The high heat cooks quickly and gives a rich, brown outer appearance. Broil mode is best for meats, fish, and poultry up to 1” thick.
How to set the oven for broiling
NOTE

CAUTION Always use this cooking mode with the oven door closed.
Use care when opening the door. Let hot air or steam escape before you remove food from or put food into the oven.
Broiling Recommendation Guide
The size, weight, thickness, starting temperature, and your doneness preference will affect broiling times. This guide is based on meats at refrigerator temperature. Always use a broiler pan and its grid when broiling. Always preheat the oven for 5 minutes before broiling.

The keep warm feature will keep cooked food warm for serving up to 3 hours after cooking has finished.
After 3 hours, the feature will shut the oven off automatically. The feature may be used without any other cooking operations or may be set to activate after a timed or delay timed cooking operation.
You should not use this feature to reheat cold foods.
How to use the keep warm feature
How to set the oven to activate the keep warm mode after a timed cooking
Thermostat adjustment
The temperature in the oven has been preset at the factory. When first using the oven, be sure to follow recipe times and temperatures. If you think the oven is too hot or too cool, the temperature in the oven can be adjusted. Before adjusting, test a recipe by using a temperature setting that is higher or lower than the recommended temperature. The baking results should help you to decide how much of an adjustment is needed.
The oven temperature can be adjusted ±35 °F (±19°C).
How to adjust the oven temperature
NOTE This adjustment will not affect the broiling or the self-cleaning temperatures. The adjustment will be retained in memory after a power failure.
Temp Unit (Fahrenheit or Celsius temperature selection)
The oven control can be programmed to display temperatures in Fahrenheit or Centigrade. The oven has been preset at the factory to display in Fahrenheit.
How to change the display from Fahrenheit to Centigrade or from Centigrade to Fahrenheit
12 hour energy saving
With this feature, should you forget and leave the oven on, the control will automatically turn off the oven after 12 hours during baking functions or after 3 hours during a broil function.
How to turn the 12 hour energy saving feature on or off
Sound on/off
By using this feature, you can set the oven controls to operate silently.
How to turn the sound on or off
Demo mode
This option is for use by retail establishments for display purposes only. (The heating element does not operate.)
How to enable or disable the demo mode
Control lockout
This feature lets you lock the buttons on the touch pad so they cannot be activated accidentally.
How to activate the control lockout feature
1. Press START/SET for 3 seconds. Loc and the lock icon appear in the display as well as the current time. All functions must be cancelled before the control lockout is activated. This function is available when the oven temperature is under 400 °F.
How to unlock the controls
1. Press START/SET for 3 seconds. Loc and the lock icon will disappear from the display.
This self-cleaning oven uses high temperatures (well above cooking temperatures) to burn off leftover grease and residue completely or reduce them to a finely powdered ash that you can wipe away with a damp cloth.
CAUTION
Before a self-cleaning cycle


NOTE Remove oven racks and accessories before starting the self-clean mode.
How to run a self-cleaning cycle
1. Select the length of time for the self-cleaning operation, eg. 3 hours. Press Self Clean once for a 3 hour clean time, twice for a 5 hour clean time, or 3 times for a 2 hour clean time. The default setting is 3 hours.
2. Press START/SET to start the self-cleaning cycle. The motor-driven door lock will engage automatically.
NOTE
3. When the self-cleaning cycle is done, End will appear in the display and the range will beep several times.
How to delay the start of self-cleaning
How to turn off the self-cleaning feature
You may find it necessary to stop or interrupt a self-cleaning cycle due to smoke in the oven.
After a self-cleaning cycle
How to set the oven for steam-cleaning
For light cleaning, the Steam-cleaning function saves time and energy. For heavierduty cleaning, use the self-cleaning function.

1. Remove all accessories from the oven.
2. Pour approximately 10 oz. (300 ml) of water onto the bottom of the empty oven and close the oven door. Use normal water only, not distilled water.
3. Press Steam Clean.
4. Press START/SET. When the operation is complete, the display will blink and a beep will sound.
5. Press OVEN OFF.

6. Clean the oven’s interior. There will be a significant amount of water remaining on the bottom of the oven after a steam-cleaning cycle. Remove the residual water with a sponge or soft dry cloth.
NOTE When steam-cleaning, use exactly 10 oz. of water since this produces the best results.
NOTE If you press Steam Clean when the oven temperature is above 100˚F, Hot will appear in the display. Because this function produces the best results when started while the oven is cool, we recommend that you wait until the oven has cooled down and Hot disappears from the display.
After a steam-cleaning cycle
Normal daily use cleaning
Use only a ceramic cooktop cleaner. Other creams may not be as effective. By following these steps, you can maintain and protect the surface of your glass cooktop.
WARNING DAMAGE to your glass surface may occur if you use scrub pads other than those recommended.
Samsung works hard to ensure that you don’t have problems with your new electric range. If you run into unexpected trouble, look first for a solution in the tables below. If, after trying the suggested solution, you’re still having trouble, call Samsung at 1-800-SAMSUNG (726-7864).
Installation
Problem | Possible cause | Solution |
| The range is not level. | The appliance has been installed improperly | • Place the oven rack in the center of the oven. Place a level on the oven rack. Adjust the leveling legs at the base of the range until the oven rack is level. • Insure the floor is level and strong and stable enough to adequately support the range. |
| The floor is sagging or sloping. | Contact a carpenter to correct the situation. | |
| The kitchen cabinets are not properly aligned and make the range appear to be not level. | Insure the cabinets are square and provide sufficient room for installation. | |
| The appliance must be accessed for servicing and cannot be moved easily. | The kitchen cabinets are not square and too close to the appliance. | Contact a builder or installer to make the appliance accessible. |
| Carpet is interfering with movement of the range. | Provide sufficient space so the range can be lifted over the carpet. |
CONTROL DISPLAY
Problem | Possible cause | Solution |
The display goes blank. | A tuse in your home may be blown or the circuit breaker tripped. | Replace the tuse or reset the circuit breaker. |
The display flashes. | There was a power Failure. | Reset the clock. |
COOKTOP
Problem | Possible cause | Solution |
The surtace units will not maintain a rolling boil or will not cook Fast enough. | You may be using inappropriate cookware. | Use pans which are fiat and match the diameter ot the surtace unit selected. |
In some areas, the power (voltage) may be low. | Cover the pan with a lid until the desired heat is obtained. |
Problem | Possible cause | Solution |
The surface units will not turn on. | A fuse in your home may be blown or the circuit breaker tripped. | Replace the fuse or reset the circuit breaker. |
The cooktop controls are set improperly. | Check if the correct control is set for the surface unit you are using. | |
Areas of discoloration on the cooktop. | Food spillover was not cleaned. | Refer to the section on the care and cleaning of the glass cooktop on page 38. |
The surface is hot and the model features a light-colored cooktop. | This is normal. The surface may appear discolored when it is hot. This is temporary and will disappear as the glass cools. | |
The surface unit frequently cycles on and off. | The element will cycle on and off to maintain the power setting. | This is normal operation, and not a system failure. Use the range as usual. |
The surface unit stops glowing when changed to a lower setting. | This is normal. The unit is still on and hot. | |
Problem | Possible cause | Solution |
Scratches or abrasions on the cooktop surface. | The cooktop is being cleaned improperly. | Scratches are not removable. Tiny scratches will become less visible in time as a result of cleaning. Use ceramic glass top cleaning cream. Do not use chemical or corrosive agents. These agents may damage the surface of the product. |
Cookware with rough bottoms was used on the cooktop or there were coarse particles (eg. salt or sand) present between the cookware and the surface of the cooktop. | To avoid scratches, follow the recommended cleaning procedures. Make sure cookware bottoms are clean before use, and use cookware with smooth bottoms. | |
Cookware has been slid across the cooktop surface. | ||
Brown streaks or specks. | Boilovers have been cooked onto the surface. | • Wait until the surface cools down. Then, use a single-edge razor-blade scraper at approximately a 45° angle against the glass surface to remove the soil. • See the section on the care and cleaning of the glass cooktop on page 38. |
Problem | Possible cause | Solution |
Areas of discoloration with metallic sheen. | Mineral deposits from water and food have been left on the surface of the cooktop. | • Remove using a ceramic-glass cooktop cleaning cream. • Use cookware with clean, dry bottoms. Clean the cooktop with a ceramic cleaning agent regularly every week. |
“Cracking” or “popping” sound. | This is the sound of metal heating and cooling during both the cooking and selfcleaning functions. | This is normal operation, and not a system failure. Use the range as usual. |
OVEN
Problem | Possible cause | Solution |
The oven will not turn on. | The range is not completely plugged into the electrical outlet. | Make sure the electrical plug is inserted into a live, properly grounded outlet. |
A fuse in your home may be blown or the circuit breaker tripped. | Replace the fuse or reset the circuit breaker. | |
The oven controls have been set improperly. | See the chapter on operating the oven starting on page 25. | |
The oven is too hot. | Allow the oven to cool. | |
Incomplete service wiring. | Call for service. | |
Power outage. | Check to see if the house lights will turn on. If reguired, call your local electric company for service. | |
The oven light will not turn on. | The light bulb is loose or defective. | Tighten or replace the bulb. |
The switch operating the light is broken. | Call for service. |
Problem | Possible cause | Solution |
The appliance will not turn on. | The appliance is not completely plugged into the electrical outlet or a fuse in your home may be blown or the circuit breaker tripped. | Make sure the power cord is plugged into a live, properly grounded outlet. Check the fuse and circuit breakers. |
Incomplete service wiring. | Call for service. | |
Power outage. | Check to see if the house lights will turn on. If reguired, call your local electric company for service. | |
The oven smokes excessively during broiling. | The oven controls have not been set properly. | Refer to the section on using the broiler starting on page 30. |
The meat has been placed too close to the element. | Reposition the rack to provide proper clearance between the meat and the element. Preheat the broil element for searing. | |
The meat has not been properly prepared. | Remove the excess fat from the meat. Cut away fatty edges that may curl, leaving the lean intact. | |
Grease has built up on oven surfaces. | Regular cleaning is necessary when broiling freguently. |
Problem | Possible cause | Solution |
Food does not bake or roast properly. | The oven controls have not been set correctly. | See the chapter on operating the oven starting on page 25. |
The oven rack has been positioned incorrectly or is not level. | See the section on using the oven racks on page 28. | |
Incorrect cookware or cookware of improper size is being used. |
| |
The oven sensor needs to be adjusted. | See the section on adjusting the thermostat on page 32. | |
Food does not broil properly. | The serving size may not be appropriate. | Refer to the cooking guide for serving sizes on page 30, and then try again. |
The rack has not been properly positioned. | See the broiling recommendation guide on page 30. | |
The cookware is not suited for broiling. | Use suitable cookware. | |
In some areas, the power (voltage) may be low. | • Preheat the broil element for 10 minutes. • See the broiling recommendation guide on page 30. | |
The oven temperature is too hot or too cold. | The oven sensor needs to be adjusted. | See the section on adjusting the thermostat on page 32. |
Problem | Possible cause | Solution |
The oven will not self-clean. | The oven temperature is too high to start a self-clean operation. | Allow the range to cool and then reset the controls. |
The oven controls have been set incorrectly. | See the section on selfcleaning on page 34. | |
A self-cleaning cycle cannot be started if the oven lockout feature has been activated or if a radiant surface element is on. | Deactivate the oven lockout (see page 33), Make sure all surface elements are turned off. | |
Excessive smoking during a selfcleaning cycle. | There is excessive soiling in the oven. | Press OVEN OFF, Open the windows to rid the room of smoke, Wait until the selfcleaning cycle is cancelled, Wipe up the excessive soil and then start the selfcleaning cycle again. |
The oven door will not open after a self-cleaning cycle. | The oven is too hot. | Allow the oven to cool. |
The oven is not clean after a selfcleaning cycle. | The oven controls were not set correctly. | See the section on selfcleaning on page 34. |
The oven was heavily soiled. | Wipe up heavy spillovers before starting the selfcleaning cycle, Heavily soiled ovens may need to be self-cleaned again or for a longer period of time. |
Problem | Possible cause | Solution |
Steam is coming out of the vent. | When using steam clean, it is normal to see steam coming out of the oven vent. | This is normal operation, and not a system failure, Use the range as usual. |
As the number of racks or amount of food being cooked increases, the amount of visible steam will increase. | ||
A burning or oily odor is coming from the vent. | This is normal in a new oven and will disappear in time. | • To speed the process, set a self-cleaning cycle for a minimum of 3 hours. • See the section on selfcleaning on page 34. |
Strong odor. | An odor coming from the insulation around the inside of the oven is normal for the first few times the oven is used. | Operate the oven empty on the bake setting at 400 °F for l hour. |
Oven racks are difficult to slide. | The shiny, silver-colored racks were cleaned in a self-cleaning cycle. | Apply a small amount of vegetable oil to a paper towel and wipe the edges of the oven racks with the paper towel. |
DRAWER
Problem | Possible cause | Solution |
The drawer does not slide smoothly or drags. | The drawer is out of alignmen. | Fully extend the drawer and push it all the way in, See the page 42. |
The drawer is over-loaded or the load is unbalanced. | Reduce weight, Redistribute drawer content. |
OVEN
Displayed Code | Possible cause | Solution |
C-d0 | This code occurs if the control key is short for 1 minute. | Press OVEN OFF and restart the oven, If the problem persists, disconnect all power to the range for at least 30 seconds and then reconnect the power, If this does not solve the problem, call for service. |
C-d1 | This code occurs if the door lock is mispositioned. | |
C-F0 | This code occurs if communication between the Main and Sub PBA is interrupted. | |
C-F2 | This code occurs if communication between the Main and Touch is interrupted. |
Displayed Code | Possible cause | Solution |
C-20 | The oven sensor is open when the oven is operatin. | Press OVEN OFF and restart the oven, If the problem persists, disconnect all power to the range for at least 30 seconds and then reconnect the power, If this does not solve the problem, call for service. |
The oven sensor is short when the oven is operating. | ||
C-21 | This code occurs if the internal temperature rises abnormally high. | |
C-30 | The PCB sensor is open when the oven is operating. | |
The PCB sensor is short when the oven is operating. | ||
C-31 | This code occurs if the PCB temperature rises abnormally hig., | Call for service |
bAd LinE | This error message appears if the power cord is installed improperl., | If the power connection is plugged in improperly, “bAd LinE” appears on the display, Reconnect the power connection properly, and the message disappears. |
Additionally, the document applies to other Samsung models: NE58*93****, NE58R9311SS