User manual Range
01 * Surface control knobs (See page 22 for more information)
02 Oven control panel (See page 26 for more information)
03 Glass surface
04 Oven door
05 Storage drawer
06 Latch door
07 Automatic oven light switch
08 * Oven light
09 Shelf position
10 Gasket
CAUTION
BEFORE COOKING
• Do not use the glass cooktop surface as a cutting board.
• Do not place or store items that can melt or catch fire on the glass cooktop, even when it is not being used.
• Turn the surface units on only after placing cookware on them.
• Do not store heavy items above the cooktop surface. They could fall and damage it.
CAUTION
DURING COOKING
• Do not place aluminum foil or plastic items such as salt and pepper shakers, spoon holders, or plastic wrappings on the range when it is in use. The hot air from the vent could melt plastics or ignite flammable items.
• Make sure the correct surface unit is turned on.
• Never cook directly on the glass. Always use cookware.
• Always place the pan in the center of the surface unit you are cooking on.
• Never leave surface units unattended while using a high heat setting. Boilovers cause smoking and greasy spillovers that may catch fire.
• Turn the surface units off before removing cookware.
• Do not use plastic wrap to cover food. Plastic may melt onto the surface and be very difficult to remove.
AFTER COOKING
• Do not touch the surface units until they have cooled down.
• The surface may be still be hot and burns may occur if you touch the glass surface before it has cooled down sufficiently.
• Immediately clean spills on the cooking area to prevent a tough cleaning, chore later.
• If cabinet storage is provided directly above the cooking surface, make sure that the items are infrequently used and can be safely stored in an area subjected to heat. Temperatures may be unsafe for items such as volatile liquids, cleaners or aerosol sprays.
About the radiant surface elements
The temperature rises gradually and evenly. As the temperature rises, the radiant element will glow red. To maintain the selected setting, the element will cycle on and off. The heating element retains enough heat to provide a uniform and consistent heat during the off cycle. For efficient cooking, turn off the element several minutes before cooking is complete. This will allow residual heat to complete the cooking process.
Location of the radiant surface elements and controls
The radiant control knobs operate the radiant surface elements on the cooktop as shown below.
01 Left Front: 6”/9”, 3000 W
02 Left Rear: 6”, 1200 W
03 Right Front: 6”/9”, 3000 W
04 Right Rear: 6”, 1200 W
05 Warming center: 100 W
06 Hot surface indicator
07 Cooktop on indicator
Hot surface indicator
• Comes on when the unit is turned on or hot to the touch.
• Stays on even after the unit is turned off.
• Glows until the unit is cooled to approximately 150 °F.
Cooking areas
• The cooking areas on your range are identified by permanent circles on the glass cooking surface. For the most efficient cooking, fit the pan size to the element size.
• Pans should not extend more than ½” to 1” beyond the cooking area.
• When a control is turned on, a glow can be seen through the glass cooking surface. The element will cycle on and off to maintain the preset heat setting, even at high settings.
• For more information on selecting proper types of cookware, refer to the section “Using the proper cookware” on page 24.
How to set the appliance for cooktop cooking
Surface unit control knob
1. Push the knob in.
2. Turn in either direction to the setting you want.
• Position A : Single burner
• Position B : Dual burner
Using the right cookware can prevent many problems, such as uneven cooking or extended cooking times. Using the proper pots and pans will reduce cooking times and cook food more evenly.
Check for flatness by rotating a ruler across the bottom of the cookware.
Flat bottom and straight sides.
• Tight fitting lids.
• Weight of handle does not tilt pan.
• Pan is well balanced.
• Pan size matches the amount of food to be prepared and the size of the surface element.
• Made of a material that conducts heat well.
Always match pot diameter to element surface diameter.
What your cookware is made of determines how evenly and quickly heat is transferred from the surface element to the pan bottom.
Cleaning
Preventing marks and scratches
Preventing stains
Preventing other damage
READ THE INSTRUCTIONS CAREFULLY BEFORE USING THE OVEN. For satisfactory use of your oven, become familiar with the various features and functions of the oven as described below. Detailed instructions for each feature and function follow later in this user manual.

01 DISPLAY: Shows the time of day, oven temperature, whether the oven is in the bake, broil or self-cleaning mode, and the time set for the timer or automatic oven operations.
02 NUMBER PAD: Use to set any function requiring numbers such as the time of day on the clock, the timer, the oven temperature, the start time, and length of operation for timed baking.
03 CONVECTION BAKE: Use to select the Convection bake function of the oven.
04 CONVECTION ROAST: Use to select the Convection roast function of the oven.
05 BAKE: Use to select the bake function of the oven.
06 BROIL: Use to select the broil function of the oven.
07 KEEP WARM: Use to select the keep warm function of the oven to keep cooked foods warm.
08 STEAM CLEAN: Use to select the steam cleaning function of the oven.
09 SELF CLEAN: Use to select the Self-cleaning function of the oven.
10 EASY COOK: Use to recall the easy cook recipe setting of the oven.
11 TIMER ON/OFF: Use to set or cancel the minute timer. The minute timer does not start or stop cooking.
12 COOKING TIME: Press, and then use the number pad to set the amount of time you want your food to cook. The oven will shut off when the cooking time has run out.
13 DELAY START: Press to set the oven to start and stop automatically at a time you set. (Bake, Conv.bake/Roast, Cooking Time, and self clean only.)
14 CLOCK: Use to set the time of day.
15 LAMP: Press to turn the oven light on or off.
16 START/SET: Press to start any cooking or cleaning function in the oven.
17 OFF/CLEAR: Press to cancel all oven operations except the clock and timer
The clock must be set to the correct time of day for the automatic oven timing functions to work properly.
How to set the clock
The kitchen timer serves as an extra timer that will beep when the set time has elapsed. It does not start or stop cooking functions. You can use the kitchen timer with any of the other oven functions.
How to set the timer
In timed cooking, the oven turns on immediately and cooks for the length of time you select. At the end of the cooking time, the oven turns off automatically.
How to set the oven for timed cooking
When the timed cooking is done, the range will beep 10 times.
CAUTION Use caution with the timed cooking or delay start features. Use these features to cook cured or frozen meats and most fruits and vegetables. Foods that can easily spoil, such as milk, eggs, fish, meat, or poultry, should be chilled in the refrigerator first. Even when chilled, they should not stand in the oven for more than 1 hour before cooking begins, and should be removed promptly when cooking is completed. Eating spoiled food can result in sickness from food poisoning.
In a delay timed cooking, the oven’s timer turns the oven on and off at times you select in advance.
How to set the oven for delay start
pad.All of the features listed in the table below have minimum and maximum time or temperature settings. A beep will sound each time a pad on the control panel is pressed and the entry is accepted. An error tone will sound in the form of a long beep if the entered temperature or time is below the minimum or above the maximum setting for the feature.
Oven rack positions

Rack and Pan placement

Centering the baking pans in the oven as much as possible will produce better results. If baking with more than one pan, place the pans so each has at least 1˝ to 1½˝ of air space around it.
When baking on a single oven rack, place the oven rack in position 3 or 4. See the figure on the left.

When baking cakes and cookies on multiple racks, place the oven racks in positions 3 and 5. See the figure on the left.
Using Multiple Oven Racks

Before using the racks
The oven has two racks.
Each rack has stops that need to be placed correctly on the supports. These stops will keep the rack from coming completely out.
REMOVING THE RACKS
REPLACING THE RACKS
CAUTION
The oven can be programmed to bake at any temperature from 175 °F to 550 °F. Baking temperature and time will vary depending on the ingredients and the size and shape of the baking pan used. Dark or nonstick coatings may cook faster with more browning.
How to set the temperature
How to adjust the temperature while cooking
Broil mode is best for meats, fish, and poultry up to 1” thick. Broiling is a method of cooking tender cuts of meat by direct heat under the broil element of the oven. The high heat cooks quickly and gives a rich, brown outer appearance.
Broil stop position

Leave the door open at the broil stop position. The door will stay open by itself, yet the proper temperature is maintained in the oven.
CAUTION Should an oven fire occur, close the oven door and turn the oven off. If the fire continues, throw baking soda on the fire or use a foam-type fire extinguisher. Do not put water or flour on the fire. Flour can explode and water can cause a grease fire to spread and cause personal injury
How to set the oven for broiling
Broiling recommendation guide
The size, weight, thickness, starting temperature, and your doneness preference will affect broiling times. This guide is based on meats at refrigerator temperature. Always use a broiler pan and its grid when broiling. Always preheat the oven for 5 minutes before broiling.

The keep warm feature will keep cooked food warm for serving up to 3 hours after cooking has finished.
After 3 hours, the feature will shut the oven off automatically. The feature may be used without any other cooking operations or may be set to activate after a timed or delay timed cooking operation.
You should not use this feature to reheat cold foods.
How to use the keep warm feature
How to set the oven to activate the keep warm mode after a timed cooking
Thermostat adjustment
The temperature in the oven has been preset at the factory. When first using the oven, be sure to follow recipe times and temperatures. If you think the oven is too hot or too cool, the temperature in the oven can be adjusted. Before adjusting, test a recipe by using a temperature setting that is higher or lower than the recommended temperature. The baking results should help you to decide how much of an adjustment is needed.
The oven temperature can be adjusted ±35 °F (±19 °C).
How to adjust the oven temperature
NOTE This adjustment will not affect the broiling or the self-cleaning temperatures. The adjustment will be retained in memory after a power failure..
This self-cleaning oven uses high temperatures (well above cooking temperatures) to burn off leftover grease and residue completely or reduce them to a finely powdered ash that you can wipe away with a damp cloth.
CAUTION


NOTE Remove oven racks and accessories before starting the self-clean mode.
How to run a self-cleaning cycle
3. When the self-cleaning cycle is done, End will appear in the display and the range will beep 6 times.
How to delay the start of self-cleaning
How to turn off the self-cleaning feature
You may find it necessary to stop or interrupt a self-cleaning cycle due to smoke in the oven.
After a self-cleaning cycle
WARNING

Oven vent

Cleaning painted parts and decorative trim
Cleaning stainless steel surfaces
NOTE
Oven door

Normal daily use cleaning
Use only a ceramic cooktop cleaner. Other creams may not be as effective.
By following these steps, you can maintain and protect the surface of your glass cooktop.
WARNING: DAMAGE to your glass surface may occur if you use scrub pads other than those recommended.
Removing burned-on residue

Removing heavy, burned-on residue

Removing metal marks and scratches
WARNING Carefully check the bottoms of pans for roughness that may scratch the cooktop.
Cleaning the cooktop seal

To clean the seal around the edges of the glass, lay a wet cloth on it for a few minutes, then wipe clean with a nonabrasive cleaner.
Potential for permanent damage to the glass surface
Cleaning sugary spills and melted plastic
NOTE If pitting or indentations in the glass surface have already occurred, the cooktop glass will have to be replaced. In this case, service will be necessary

How to remove the storage drawer
How to replace the storage drawer
The oven light is a standard 40-watt appliance bulb. It will come on when the oven door is open. When the oven door is closed, press the
pad to turn it on or off. It will not work during a self-cleaning cycle.

CAUTION Before changing your oven light bulb, disconnect the electrical power to the range at the main fuse or circuit breaker panel. Make sure the oven and the bulb are cool.
Samsung works hard to ensure that you don’t have problems with your new electric range. If you run into unexpected trouble, look first for a solution in the table below. If, after trying the suggested solution, you’re still having trouble, call Samsung at 1-800-SAMSUNG (1-800-726-7864).
Installtion
| Problem | Possible cause | Solution |
| The range is not level. | The appliance has been installed improperly. | • Place the oven rack in the center of the oven. Place a level on the oven rack. Adjust the leveling legs at the base of the range until the oven rack is level. • Insure the floor is level and strong and stable enough to adequately support the range. |
| The floor is sagging or sloping. | Contact a carpenter to correct the situation. | |
| The kitchen cabinets are not properly aligned and make the range appear to be not level. | Insure the cabinets are square and provide sufficient room for installation. | |
| The appliance must be accessed for servicing and cannot be moved easily | The kitchen cabinets are not square and too close to the appliance. | Contact a builder or installer to make the appliance accessible. |
| Carpet is interfering with movement of the range. | Provide sufficient space so the range can be lifted over the carpet. |
CONTROL DISPLAY
| Problem | Possible cause | Solution |
| The Display goes blank. | A fuse in your home may be blown or the circuit breaker tripped. | Replace the fuse or reset the circuit breaker. |
| The Display flashes | There was a power failure. | Reset the clock. |
COOKTOP
| Problem | Possible cause | Solution |
| The surface units will not maintain a rolling boil or will not cook fast enough. | You may be using inappropriate cookware. | Use pans which are flat and match the diameter of the surface unit selected. |
| In some areas, the power (voltage) may be low. | Cover the pan with a lid until the desired heat is obtained. | |
| The surface units will not turn on. | A fuse in your home may be blown or the circuit breaker tripped. | Replace the fuse or reset the circuit breaker. |
| The cooktop controls are set improperly. | Check if the correct control is set for the surface unit you are using. | |
| Areas of discoloration on the cooktop. | Food spillover was not cleaned. | Refer to the section on the care and cleaning of the glass cooktop on pages 38-39. |
| The surface is hot and the model features a lightcolored cooktop. | This is normal. The surface may appear discolored when it is hot. This is temporary and will disappear as the glass cools. | |
The surface unit frequently cycles on and off. The surface unit stops glowing when changed to a lower setting. | The element will cycle on and off to maintain the power setting. | This is normal operation, and not a system failure. Use the oven as usual. |
| Scratches or abrasions on the cooktop surface. | The cooktop is being cleaned improperly. | Scratches are not removable. Tiny scratches will become less visible in time as a result of cleaning. Use ceramic glass top cleaning cream. Do not use chemical or corrosive agents. These agents may damage the surface of the product. |
| Cookware with rough bottoms was used on the cooktop or there were coarse particles (eg. salt or sand) present between the cookware and the surface of the cooktop. | To avoid scratches, use the recommended cleaning procedures. Make sure cookware bottoms are clean before use, and use cookware with smooth bottoms. | |
| Cookware has been slid across the cooktop surface. | ||
| Brown streaks or specks. | Boilovers have been cooked onto the surface. | • Wait until the surface cools down. Then, use a scraper to remove those impurities. Use the blade scraper to remove soil. • See the section on the care and cleaning of the glass cooktop on pages 38-39. |
| Areas of discoloration with metallic sheen. | Mineral deposits from water and food have been left on the surface of the cooktop. | • Remove using a ceramic-glass cooktop cleaning cream. • Use cookware with clean, dry bottoms. Clean the cooktop with a ceramic cleaning agent regularly every week. |
| “Cracking” or “popping” sound. | This is the sound of the metal heating and cooling during both the cooking and self-cleaning functions. | This is normal operation, and not a system failure. Use the oven as usual. |
OVEN
| Problem | Possible cause | Solution |
| The oven will not turn on. | The range is not completely plugged into the electrical outlet. | Make sure the electrical plug is inserted into a live, properly grounded outlet. |
| A fuse in your home may be blown or the circuit breaker tripped. | Replace the fuse or reset the circuit breaker. | |
| The oven controls have been set improperly. | See the chapter on operating the oven. | |
| The oven is too hot. | Allow the oven to cool. | |
| Incomplete service wiring. | Call for service. | |
| Power outage. | Check to see if the house lights will turn on. If required, call your local electric company for service. | |
| The oven light will not turn on. | The light bulb is loose or defective. | Tighten or replace the bulb. |
| The switch operating the light is broken. | Call for service. | |
| Oven smokes excessively during broiling. | The control has not been set properly. | Refer to the section on setting oven controls. |
| The meat has been placed too close to the element. | Reposition the rack to provide proper clearance between the meat and the element. Preheat the broil element for searing. | |
| The meat has not been properly prepared. | Remove the excess fat from the meat. Cut away fatty edges that may curl, leaving the lean intact. | |
| Grease has built up on oven surfaces. | Regular cleaning is necessary when broiling frequently. | |
| Food does not bake or roast properly | The oven controls have not been set correctly. | See the chapter on operating the oven. |
| The oven rack has been positioned incorrectly or is not level. | See the section on using the oven racks on pages 25-26. | |
| Incorrect cookware or cookware of improper size is being used. | ||
| The oven sensor needs to be adjusted. | See the section on adjusting the thermostat on page 32. | |
| Food does not broil properly | The serving size may not be appropriate. | Refer to the cooking guide for serving sizes and try again. |
| The rack has not been properly positioned. | See the broiling recommendation guide on page 29. | |
| Cookware not suited for broiling. | Use suitable cookware. | |
| In some areas, the power (voltage) may be low. | • Preheat the broil element for 10 minutes. • See the broiling recommendation guide on page 29. | |
| The oven temperature is too hot or too cold. | The oven sensor needs to be adjusted. | See the section on adjusting the thermostat on page 32. |
| The oven will not self-clean. | The oven temperature is too high to start a selfclean operation. | Allow the range to cool, and then reset the controls. |
| The oven controls have been set incorrectly | See the section on selfcleaning on page 34. | |
| A self-cleaning cycle cannot be started if the oven lockout feature has been activated or if a radiant surface element is on. | Deactivate the oven lockout (see page 33). Make sure all surface elements are turned off. | |
| Excessive smoking during a selfcleaning cycle. | There is excessive soiling in the oven. | Press OVEN OFF. Open the windows to rid the room of smoke. Wait until the selfcleaning cycle is cancelled. Wipe up the excessive soil, and then start the selfcleaning cycle again. |
| The oven door will not open after a self-cleaning cycle. | The oven is too hot. | Allow the oven to cool. |
| The oven is not clean after a selfcleaning cycle. | The oven controls were not set correctly. | See the section on selfcleaning on page 34. |
| The oven was heavily soiled. | Wipe up heavy spillovers before starting the selfcleaning cycle. Heavily soiled ovens may need to be self-cleaned again or for a longer period of time. | |
| Steam is coming out of the vent. | When using the convection feature, it is normal to see steam coming out of the oven vent. | This is normal operation, and not a system failure. Use the oven as usual. |
| As the number of racks or amount of food being cooked increases, the amount of visible steam will increase. | ||
| A burning or oily odor is coming from the vent. | This is normal in a new oven and will disappear in time. | If the range is new, operate the oven empty on bake at 400 °F for 1 hour. You can also try wiping up residue in the oven when it is cool. |
| Strong odor. | An odor coming from the insulation around the inside of the oven is normal for the first few times the oven is used. | Operate the oven at the bake setting at 400 °F for 1 hour. |
| Oven racks are difficult to slide. | The shiny, silver-colored racks were cleaned in a self-cleaning cycle. | Apply a small amount of vegetable oil to a paper towel and wipe the edges of the oven racks with the paper towel. |
DRAWER
| Problem | Possible cause | Solution |
| The Drawer does not slide smoothly or drags. | The drawer is out of alignment. | Fully extend the drawer and push it all the way in. See the page 41. |
| The drawer is over-loaded or the load is unbalanced. | Reduce weight. Redistribute drawer contents. |
OVEN
| Problem | Possible cause | Solution |
| C-20 | The oven sensor is open when the oven is operating. | Press OVEN OFF and restart the oven. If the problem persists, disconnect all power to the range for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service. |
| The oven sensor is short when the oven is operating. | ||
| C-21 | This code occurs if the internal temperature rises abnormally high. | |
| C-d1 | This code occurs if the door lock is mispositioned. | |
| C-d0 | This code occurs if the Control key is short for 1 minute. | Press OVEN OFF and restart the oven. If the problem persists, disconnect all power to the range for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service. |
| C-30 | The PCB sensor is open when the oven is operating. | |
| The PCB sensor is short when the oven is operating. | ||
| C-31 | This code occurs if the PCB temperature rises abnormally high. | Call for service. |
Reference file: Samsung NE59T4311SS/AA 5.9 cu.ft. Freestanding Electric Range
Additionally, the document applies to other Samsung models: NE59*431***, NE59T4311SS