User Manual Samsung NE63T8711SS/AA 6.3 cu ft. Smart Slide-in Electric Range with Smart Dial & Air Fry in Stainless Steel

Samsung NE63T8711SS/AA 6.3 cu ft. Smart Slide-in Electric Range with Smart Dial & Air Fry in Stainless Steel - Use Manual - Use Guide PDF.
Documents: Go to download!
User Manual
  • User Manual - (English, French, Spanish)
Specification


User manual Electric Range

Overview

Before you begin

Clean the oven thoroughly before using it for the first time. Then, remove the accessories, set the oven to bake, and then run the oven at 400 °F for 1 hour. There will be a distinctive odor. This is normal. Ensure your kitchen is well ventilated during this conditioning period.

Energy saving tips

  • During cooking, the oven door should remain closed except when you turn food over. Do not open the door frequently during cooking to maintain the oven temperature and to save energy.
  • If cooking time is more than 30 minutes, you can switch the oven off 5-10 minutes before the end of the cooking time to save energy. The residual heat will complete the cooking process.
  • To save energy and reduce the time needed for reheating the oven, plan oven use to avoid turning the oven off between cooking one item and the next.
  • Whenever possible, cook more than one item at a time.

Surface cooking

Location of the radiant surface elements and controls

The radiant control knobs operate the radiant surface elements on the cooktop as shown below

How to set the appliance for surface cooking

Single surface unit control knob (Left Rear, Right Rear)

1. Push the knob in.

2. Turn in either direction to the setting you want.

  • At both the off and high settings, the knob clicks into position.

Dual surface unit control knob (Left Front)

1. Push the knob in.

2. Turn in either direction to the setting you want.

  • To use the large surface unit, turn the control knob to the large burner (A) setting.
  • To use the middle surface unit, turn the control knob to the middle burner (B) setting.

Triple surface unit control knob (Right Front)

The triple surface unit has 3 cooking sizes to select from so you can match the size of the cooking area to the size of the cookware you are using.

1. Push the knob in.

2. Turn in either direction to the setting you want.

  • To use the large surface unit, turn the control knob to the large burner (A) settings.
  • To use the middle surface unit, turn the control knob to the middle burner (B) settings.
  • To use the small surface unit, turn the control knob to the small burner (C) settings.

Recommended settings

SETTING TYPE OF COOKING
HIGH Starting most foods, bringing water to a boil, pan broiling
MEDIUM HIGH Continuing a rapid boil, frying, deep fat frying
MEDIUM Maintaining a slow boil, thickening sauces and gravies, steaming vegetables
MEDIUM LOW Keeping foods cooking, poaching, stewing
LOW Keeping foods warm, melting, simmering

Using the proper cookware

Using the right cookware can prevent many problems, such as uneven cooking or extended cooking times. Using the proper pots and pans will reduce cooking times and cook food more evenly.

Check for flatness by rotating a ruler across the bottom of the cookware.
CORRECT INCORRECT

Flat bottom and straight sides.

  • Tight fitting lids.
  • Weight of handle does not tilt pan.
  • Pan is well balanced.
  • Pan size matches the amount of food to be prepared and the size of the surface element.
  • Made of a material that conducts heat well.

Always match pot diameter to element surface diameter.

Curved and warped pan bottoms.

Pan overhangs element by more than one-half inch.

Pan is smaller than element.

Heavy handle tilts pan.

Choosing the proper cookware

What your cookware is made of determines how evenly and quickly heat is transferred from the surface element to the pan bottom.

  • ALUMINUM - Excellent heat conductor. Some types of food will cause the aluminum to darken. (Anodized aluminum cookware resists staining & pitting). If aluminum pans are slid across the ceramic cooktop, they may leave metal marks that resemble scratches. Remove these marks as soon as the cooktop cools down.
  • COPPER - Excellent heat conductor but discolors easily. May leave metal marks on ceramic glass (to remove, see above.)
  • STAINLESS STEEL - Slow heat conductor with uneven cooking results. Is durable, easy to clean, and resists staining.
  • CAST IRON - A poor conductor; retains heat very well. Cooks evenly once cooking temperature is reached. Not recommended for use on ceramic cooktops.
  • ENAMELWARE - Heating characteristics will vary depending on the base material. Porcelain enamel coating must be smooth to avoid scratching ceramic cooktops. • GLASS - Slow heat conductor. Not recommended for ceramic cooktop surfaces because it may scratch the surface.

Protecting the cooktop

Cleaning

  • Clean the cooktop before using it for the first time.
  • Clean your cooktop daily or after each use. This will keep your cooktop looking good and can prevent damage.
  • If a spillover occurs while you are cooking, immediately clean the spill from the cooking area while it is hot to prevent a tough cleaning chore later. Using extreme care, wipe the spill with a clean, dry towel.
  • Do not allow spills to remain on the cooking area or the cooktop trim for a long period of time.
  • Do not use abrasive cleansing powders or scouring pads, which will scratch the cooktop.
  • Do not use chlorine bleach, ammonia, or other cleansers not specifically recommended for use on a glass-ceramic surface.

Preventing marks and scratches

  • Do not use glass cookware. It may scratch the cooktop.
  • Do not place a trivet or wok ring between the cooktop and the pan. These items can mark or scratch the cooktop.
  • Make sure the cooktop and the pan bottom are clean.
  • Do not slide metal pans across the cooktop.

Preventing stains

  • Do not use a soiled dish cloth or sponge to clean the cooktop surface. A film will remain, which may cause stains on the cooking surface after the area is heated.
  • Continuously cooking on a soiled surface can result in a permanent stain.

Preventing other damage

  • Do not allow plastic, sugar, or foods with high sugar content to melt onto the hot cooktop. Should this happen, clean immediately.
  • Do not let a pan boil dry as this will damage the cooktop and the pan.
  • Do not use the cooktop as a work surface or cutting board.
  • Do not cook food directly on the cooktop. Always use the proper cookware.

Operating the oven

The oven control panel

01 START: Press to start oven operation.

02 OFF: Delete all information entered, return to the first step. Stop the oven operation.

03 Time Option: Go to set time options. (Cook time, Delay start)

04 Options: Go to set options. (Timer, Cleaning, Favorite, My mode list, Lock, Screen timeout, Set time, Time format, 12hr energy saving, Sound, Sabbath, System settings) 05 Smart Control: Set Smart Control function On/Off.

06 Light: Tap to turn oven light On/Off.

07 Dial Knob:

  • Turn Clockwise - Move focus to next / increase value.
  • Turn Counterclockwise - Move focus to previous / decrease value.
  • Push - Select the current value.

08 Back: Go to upper depth, previous page, etc.

How to use dial knob

The dial knob can be used in the following ways:

1. Turning

  • Turning the dial knob clockwise or counterclockwise will show next or previous mode when selecting the cooking mode.
  • Turning the dial knob clockwise or counterclockwise will increase or decrease the value when selecting the cooking temperature or time.

2. Pushing By pushing the dial knob, current value will be entered.

Display mode

Sleep mode: The control panel enters Sleep mode if the oven is not used for a while. In Sleep mode, the control panel is inactive, displaying only the time, until it is reactivated by the user.

Wake-Up

To activate the control panel, turn or Push the Dial Knob. User preferences are available in this mode including the timer, oven light, and/or control lock.

Turning the oven light on and off

  • The oven light turns on automatically when the door is opened.
  • The oven light turns off automatically when the door is closed.
  • You can turn the oven light on and off manually by pressing the pad.

Clock

You must set the clock correctly to ensure the automatic features work properly. This product supports two time formats: 12-hour (default) and 24-hour.

To set the clock time

  1. Tap .
  2. Select Set time using the dial knob.
  3. Enter the current time using the dial knob.
  4. Push the dial knob to confirm the settings.

To set the Date

  1. Tap . 2. Select Set Date using the dial knob.
  2. Enter the current Date using the dial knob.
  3. Push the dial knob to confirm the settings.

To change the time format (12hr/24hr)

  1. Tap . 2. Select Time format using the dial knob.
  2. Turn the dial knob to select 12hr or 24hr.
  3. Push the dial knob to save the changes.

NOTE: You can set/change the clock or the kitchen timer before you start a cooking mode or while most cooking modes are operating. However, you cannot set or change the time if a time based function is operating (Time Bake, for example) or the Sabbath feature is enabled.

Oven cooking

STEP 1 Put all ingredients in a heat-safe container.
STEP 2 Select a cooking mode, and then start preheating.
STEP 3 Place the container on a rack.
STEP 4 Close the door and start cooking.

Temperature probe

The temperature probe lets you cook roasts and poultry to the exact internal temperature you want, taking the guess work out of determining whether a piece of meat is done or not.

You can use the temperature probe with the oven set to Bake, Convection Bake, or Convection Roast. When you use the temperature probe, the internal temperature is shown on the display when it reaches 100 °F.

1. Push the temperature probe into the meat so that the tip of the probe reaches the center of the meat.

  • When you insert the temperature probe, make sure it does not contact bone, fat, or gristle.
  • For bone-in meats, insert the probe into the center of the lowest and thickest portion of the piece.
  • For whole poultry (turkey, large chickens, etc.), insert the probe into the thickest part of the inner thigh, parallel to the leg.
  • If you remove the temperature probe while cooking is in process, the oven shuts off in 60 seconds. The temperature probe may not function properly if inserted into frozen food. (The temperature probe icon doesn’t appear.)

2. Insert the temperature probe plug into the socket on the top side wall of the oven.

3. Select the cooking operation (Convection Bake, Convection Roast, or Bake) and the temperature.

4. Set the internal temperature between 100 °F to 200 °F using the dial knob.

5. Set an option (Cooking Time, Delay Start, or Keep Warm) if necessary.

6. Tap START. When the food reaches the set internal temperature, the oven automatically shuts off, and then beeps.

NOTE Temperature probe operation will shut off either: When cooking time is over. When the temperature reaches the temperature you set.

CAUTION

  • To protect the temperature probe, be careful not to insert the probe so that it comes out of the meat. Make sure that the probe is inserted around the center of the meat.
  • Do not store the probe in the oven.
  • Do not leave the probe inside the oven during the Self-Cleaning or Broiling cycle. This will cause permanent damage to the probe.
  • To avoid damage to the probe, defrost food in advance.
  • Do not use tongs when inserting or removing the probe. Tongs can damage the probe.
  • Use the temperature probe only for the applicable cooking operations.

NOTE: If you have covered the meat with aluminum foil and you let it stand covered for 10 minutes after cooking is complete, the internal temperature increases by 5-10 °F degrees.

Maintaining your appliance

Self-cleaning

This self-cleaning oven uses high temperatures (well above cooking temperatures) to burn off leftover grease and residue completely or reduce them to a finely powdered ash that you can wipe away with a damp cloth.

  • During the self-cleaning cycle, the outside of the range will become very hot to the touch. Do not leave small children unattended near the appliance.
  • Some birds are extremely sensitive to the fumes given off during the selfcleaning cycle of any range. Move birds to another well-ventilated room.
  • Do not line the oven walls, racks, bottom, or any other part of the range with aluminum foil. Doing so will result in poor heat distribution, poor baking results, and cause permanent damage to the oven interior. Aluminum foil will melt and adhere to the interior surface of the oven.
  • Do not force the oven door open. This can damage the automatic door locking system. Use care when opening the oven door after the self-cleaning cycle is complete. Stand to the side of the oven when opening the door to allow hot air or steam to escape. The oven may still be VERY HOT.

Before a self-cleaning cycle

  • We recommend venting your kitchen with an open window or using a ventilation fan or hood during the selfcleaning cycle.
  • Remove the wire rack, broil pan, broil pan insert, all cookware, and any aluminum foil from the oven.
  • Wipe up debris from the oven bottom. (Fig. 1)
  • Residue on the front frame of the range and outside the gasket on the door will need to be cleaned by hand. Clean these areas with hot water, soap-filled steel-wool pads, or cleansers, such as Soft Scrub. Rinse well with clean water and dry.
  • Do not clean the gasket. The fiberglass material of the oven door gasket cannot withstand abrasion. It is essential for the gasket to remain intact. If you notice it becoming worn or frayed, have it replaced. (Fig. 2)
  • Make sure the oven light bulb cover is in place and the oven light is off.

How to run a self-cleaning cycle

  1. Make sure the oven door is closed completely and unlocked. And turn off all oven and cooktop function.
  2. Tap , and select Cleaning > Self Clean using the dial knob. Then, select the cleaning time. (2 hour / 3 hour / 5 hour)
  3. Tap START/SET. The oven door is locked automatically and the oven begins to heat up. NOTE: You will not be able to start a self-cleaning cycle if the oven lock feature is activated or if the oven’s temperature is too hot. The oven door locks automatically. The display will show the cleaning time remaining. It is not be possible to open the oven door until the temperature drops to a safe/cool temperature. The self-cleaning feature will not operate when the warming center is on.
  4. When the self-cleaning cycle is done, End will appear in the display and the range will beep several times.

How to delay the start of self-cleaning

  1. Repeat steps 1 and 2 on 'How to run a self-cleaning cycle'.
  2. Select Set Delay Start.
  3. Set the time you want the oven to start self-cleaning using the dial knob.
  4. Tap START/SET. The oven will start self-cleaning at your specified time.

How to turn off the self-cleaning feature

You may find it necessary to stop or interrupt a self-cleaning cycle due to smoke in the oven.

  1. Press OFF.
  2. You will be able to open the oven door once the oven has cooled down for approximately 1 hour.

After a self-cleaning cycle

  • You may notice some white ash in the oven. Wipe it up with a damp cloth after the oven cools. (If white spots remain, remove them with a soap-filled steel wool pad and rinse thoroughly with a vinegar and water mixture.)
  • If the oven is not clean after one cycle, repeat the cycle.
  • You cannot set the oven for cooking until the oven is cool enough for the door to unlock.

Steam-cleaning

How to set the oven for steam-cleaning: For light cleaning, the steam-cleaning function saves time and energy. For heavierduty cleaning, use the self-cleaning function.

1. Remove all accessories from the oven.

2. Pour approximately 10 oz. (300 ml) of water onto the bottom of the empty oven and then close the oven door. Use normal water only, not distilled water.

3. Tap , and select Cleaning > Steam Clean using the dial knob.

4. Tap START/SET. The oven door is locked automatically and the oven begins to heat up. When the operation is complete, the display will blink and a beep will sound.

5. Press OFF.

6. Clean the oven’s interior. There will be a significant amount of water remaining on the bottom of the oven after a steam-cleaning cycle. Remove the residual water with a sponge or soft dry cloth.

After a steam-cleaning cycle

  • Take care when opening the door before a steam-cleaning procedure has ended. The water on the bottom is hot.
  • Open the oven door and remove the remaining water with a sponge. Do not leave the residual water in the oven for any length of time. Wipe the oven clean and dry with a soft cloth. Do not forget to wipe under the oven door seal.
  • Use a detergent-soaked sponge, a soft brush, or a nylon scrubber to wipe the oven interior. Remove stubborn residue with a nylon scourer. You can remove lime deposits with a cloth soaked in vinegar.
  • If the oven remains dirty, you can repeat the procedure once the oven has cooled.
  • For heavy residue, such as grease left over from roasting, we recommend that you rub detergent into the residue before activating the steam-cleaning function.
  • After cleaning, leave the oven door ajar at a 15° angle to allow the interior enamel surface to dry thoroughly

Care and cleaning of the oven

Vent

  • The cooling vents are located at the back of the oven range.
  • This area could become hot during oven use.
  • It is normal for steam to come out of the vent.
  • The vent is important for proper air circulation. Never block this vent.

Cleaning painted parts and decorative trim

  • For general cleaning, use a cloth with hot, soapy water.
  • For more difficult residue and built-up grease, apply a liquid detergent directly onto the area and leave for 30 to 60 minutes. Wipe with a damp cloth and dry. Do not use abrasive cleaners on any of these surfaces. They can scratch.

Cleaning stainless steel surfaces

  1. Shake the bottle of Stainless Steel Appliance Cleaner or Polish well.
  2. Place a small amount of stainless steel appliance cleaner or polish on a damp cloth or damp paper towel.
  3. Clean a small area, rubbing with the grain of the stainless steel if applicable.
  4. Dry and buff with a clean, dry paper towel or soft cloth.
  5. Repeat as necessary

Oven racks

  • If the racks are left in the oven during a self-cleaning cycle, their color will turn slightly blue and the finish will be dull. After the self-cleaning cycle is complete and the oven has cooled, rub the sides of the racks with wax paper or a cloth containing a small amount of oil. This will help the racks glide more easily on their tracks.
  • Gliding racks may be cleaned by hand with an abrasive cleaner or steel wool. During cleaning, be careful not to allow water or cleaner to enter the slides on the sides of rack.

Air fry tray

  • To keep the Air fry tray clean, remove them from the cavity, and soak them in Lukewarm soapy water. Then, scour soil off of the Air fry tray using a plastic scouring pad.

Oven door

  • Use soap and water to thoroughly clean the top, sides, and front of the oven door. Rinse well. You may use a glass cleaner on the outside glass of the oven door. DO NOT immerse the door in water. DO NOT spray or allow water or the glass cleaner to enter the door vents. DO NOT use oven cleaners, cleaning powders, or any harsh abrasive cleaning materials on the outside of the oven door.
  • DO NOT clean the oven door gasket. The oven door gasket is made of a woven material which is essential for a good seal. Care should be taken not to rub, damage, or remove this gasket.

Care and cleaning of the glass cooktop

Normal daily use cleaning - Use only a ceramic cooktop cleaner. Other creams may not be as effective. By following these steps, you can maintain and protect the surface of your glass cooktop.

  1. Before using the cooktop for the first time, clean it with a ceramic cooktop cleaner. This helps protect the top and makes cleanup easier.
  2. Daily use of a ceramic cooktop cleaner will help keep the cooktop looking new.
  3. Shake the cleaning cream well. Apply a few drops of cleaner directly to the cooktop.
  4. Use a paper towel or a cleaning pad for ceramic cooktops to clean the entire cooktop surface.
  5. Use a dry cloth or paper towel to remove all cleaning residue. No need to rinse.

Removing burned-on residue

1. Allow the cooktop to cool.

2. Spread a few drops of ceramic cooktop cleaner on the entire burned residue area.

3. Using a cleaning pad for ceramic cooktops, rub the residue area, applying pressure as needed.

4. If any residue remains, repeat the steps listed above as needed.

5. For additional protection, after all residue has been removed, polish the entire surface by applying ceramic cooktop cleaner with a paper towel.

Removing heavy, burned-on residue

1. Allow the cooktop to cool.

2. Use a single-edge razor-blade scraper at approximately a 45° angle against the glass surface and scrape the soil. It will be necessary to apply pressure to remove the residue.

3. After scraping with the razor scraper, spread a few drops of ceramic cooktop cleaner on the entire burned residue area. Use a cleaning pad to remove any remaining residue. (Do not scrape the seal.)

4. For additional protection, after all residue has been removed, polish the entire surface by applying ceramic cooktop cleaner with a paper towel

Removing metal marks and scratches

  1. Be careful not to slide pots and pans across your cooktop. It will leave marks on the cooktop surface. You can remove these marks by applying ceramic cooktop cleaner with a cleaning pad for ceramic cooktops.
  2. If pots with a thin overlay of aluminum or copper are allowed to boil dry, the overlay may leave black discoloration on the cooktop. You should remove this discoloration immediately or it may become permanent.

Ceaning the cooktop seal

To clean the seal around the edges of the glass, lay a wet cloth on it for a few minutes, then wipe clean with a nonabrasive cleaner.

Potential for permanent damage to the glass surface

  • Sugary spillovers (such as jellies, fudge, candy, syrups) or melted plastics can cause pitting of the surface of your cooktop. This is not covered under the warranty. You should clean the spill while it is still hot. Take special care when removing hot substances. Refer to the section below.
  • When using a scraper, be sure it is new and the razor blade is still sharp. Do not use a dull or nicked blade.

Cleaning sugary spills and melted plastic

  1. Turn off all surface units. Remove hot pans.
  2. Wearing an oven mitt, use a single-edge razor-blade scraper to move the spill to a cool area of the cooktop. Remove the spill with paper towels.
  3. Any remaining spillover should be left until the surface of the cooktop has cooled.
  4. Don’t use the surface units again until all of the residue has been completely removed.

Removing and reinstalling the oven door

How to remove the door

1. Open the door completely.

2. Pull the hinge locks down toward the door frame to the unlocked position.

3. Firmly grasp both sides of the door at the top.

4. Close the door to the door removal position, which is approximately 5 degrees from vertical (Fig. 1).

5. Lift door up and out until the hinge arm is clear of the slot (Fig. 2).

How to re-install the door

1. Firmly grasp both sides of the door at the top.

2. With the door at the same angle as the removal position, slide the indentation of the hinge arm into the bottom edge of the hinge slot. The notch in the hinge arm must be fully inserted into the bottom of the slot.

3. Open the door fully. If the door will not open fully, the indentation is not inserted correctly in the bottom edge of the slot.

4. Push the hinge locks up against the front frame of the oven cavity to the locked position.

5. Close the oven door.

Removing and reinstalling the storage drawer

1. Slide open the drawer until it stops.

2. Locate the roller guide clips on either side. Using both hands, pull down the left clip while lifting the right clip, and then remove the drawer.

3. Clean the drawer in warm, soapy water using a cloth or soft brush. Then, rinse and dry it thoroughly.

4. Put the drawer in the roller guides on either side, and then snap the clips into place.

Changing the oven light

The oven light is a standard 40-watt appliance bulb. It will come on when the oven door is open. When the oven door is closed, press the pad to turn it on or off. It will not work during a self-cleaning cycle.

1. Make sure the oven and the bulb are cool.

2. Unplug the range or disconnect the power.

3. Turn the glass bulb cover in the back of the oven counterclockwise to remove.

4. Turn the bulb counterclockwise to remove it from its socket.

5. Insert a new 40-watt appliance bulb, and then turn it clockwise to tighten. Replace the bulb cover by turning clockwise. 6. Plug in the range or reconnect the power

Troubleshooting

Installation

Problem Possible cause Solution
The range is not level. The appliance has been installed improperly
  • Place the oven rack in the center of the oven. Place a level on the oven rack. Adjust the leveling legs at the base of the range until the oven rack is level.
  • Insure the floor is level and strong and stable enough to adequately support the range.
The floor is sagging or sloping. Contact a carpenter to correct the situation.
The kitchen cabinets are not properly aligned and make the range appear to be not level. Insure the cabinets are square and provide sufficient room for installation.
The appliance must be accessed for servicing and cannot be moved easily The kitchen cabinets are not square and too close to the appliance. Contact a builder or installer to make the appliance accessible.
Carpet is interfering with movement of the range. Provide sufficient space so the range can be lifted over the carpet.

CONTROL DISPLAY

Problem Possible cause Solution
The display goes blank. A fuse in your home may be blown or the circuit breaker tripped. Replace the fuse or reset the circuit breaker.
The display flashes. There was a power failure. Reset the clock.

COOKTOP

Problem Possible cause Solution
The surface units will not maintain a rolling boil or will not cook fast enough. You may be using inappropriate cookware. Use pans that are flat and match the diameter of the surface unit selected.
In some areas, the power (voltage) may be low. Cover the pan with a lid until the desired heat is obtained.
The surface units will not turn on. A fuse in your home may be blown or a circuit breaker may have tripped. Replace the fuse or reset the circuit breaker.
The cooktop controls are set improperly. Check if the correct control is set for the surface unit you are using.
Areas of discoloration on the cooktop. Food spillover was not cleaned. Refer to the section on the care and cleaning of the glass cooktop
The surface is hot and the model features a lightcolored cooktop. This is normal. The surface may appear discolored when it is hot. This is temporary and will disappear as the glass cools.
The surface unit frequently cycles on and off. The element will cycle on and off to maintain the power setting. This is normal operation, and not a system failure. Use the range as usual.
The surface unit stops glowing when changed to a lower setting. This is normal. The unit is still on and hot.
Scratches or abrasions on the cooktop surface. The cooktop is being cleaned improperly. Scratches are not removable. Tiny scratches will become less visible in time as a result of cleaning. Use ceramic glass top cleaning cream. Do not use chemical or corrosive agents. These agents may damage the surface of the product.
Cookware with rough bottoms was used on the cooktop or there were coarse particles (e.g., salt or sand) present between the cookware and the surface of the cooktop. To avoid scratches, follow the recommended cleaning procedures. Make sure cookware bottoms are clean before use, and use cookware with smooth bottoms.
Cookware has been slid across the cooktop surface.
Brown streaks or specks. Boilovers have been cooked onto the surface.
  • Wait until the surface cools down. Then, use a single-edge razor-blade scraper at approximately a 45° angle against the glass surface to remove the soil.
  • See the section on the care and cleaning of the glass cooktop
Areas of discoloration with metallic sheen. Mineral deposits from water and food have been left on the surface of the cooktop.
  • Remove using a ceramic-glass cooktop cleaning cream.
  • Use cookware with clean, dry bottoms. Clean the cooktop with a ceramic cleaning agent regularly every week.
"Cracking" or "popping" sound. This is the sound of the metal heating and cooling during both the cooking and self-cleaning functions. This is normal operation, and not a system failure. Use the range as usual.

OVEN

Problem Possible cause Solution
The oven will not turn on. The range is not completely plugged into the electrical outlet. Make sure the electrical plug is inserted into a live, properly grounded outlet.
A fuse in your home may be blown or a circuit breaker may have tripped. Replace the fuse or reset the circuit breaker.
The oven controls have been set improperly. See the chapter on operating the oven starting
The oven is too hot. Allow the oven to cool.
Incomplete service wiring. Call for service.
Power outage. Check to see if the house lights will turn on. If necessary, call your local electric company for service.
The oven light will not turn on. The light bulb is loose or defective. Tighten or replace the bulb.
The switch operating the light is broken. Call for service.
The appliance will not turn on. The appliance is not completely plugged into the electrical outlet or a fuse in your home may be blown or a circuit breaker may have tripped. Make sure the power cord is plugged into a live, properly grounded outlet. Check the fuse and circuit breakers.
Incomplete service wiring. Call for service.
Power outage. Check to see if the house lights will turn on. If necessary, call your local electric company for service
The oven smokes excessively during broiling. The oven controls have not been set properly. Refer to the section on using the broiler starting
The meat has been placed too close to the element. Reposition the rack to provide proper clearance between the meat and the element. Preheat the broil element for searing
The meat has not been properly prepared. Remove the excess fat from the meat. Cut away fatty edges that may curl, leaving the lean intact.
Grease has built up on oven surfaces. Regular cleaning is necessary when broiling frequently.
Food does not bake or roast properly. The oven controls have not been set correctly. See the chapter on operating the oven starting
The oven rack has been positioned incorrectly or is not level. See the section on using the oven racks
Incorrect cookware or cookware of improper size is being used.
The oven sensor needs to be adjusted. See the section on adjusting the thermostat
Food does not broil properly The serving size may not be appropriate. Refer to the cooking guide for serving sizes, and then try again.
The rack has not been properly positioned. See the broiling recommendation guide
The cookware is not suited for broiling. Use suitable cookware.
In some areas, the power (voltage) may be low.
  • Preheat the broil element for 10 minutes.
  • See the broiling recommendation guide
The oven temperature is too hot or too cold. The oven sensor needs to be adjusted. See the section on adjusting the thermostat
The oven will not self-clean. The oven temperature is too high to start a self-clean operation. Allow the range to cool and then reset the controls.
The oven controls have been set incorrectly. See the section on self cleaning
A self-cleaning cycle cannot be started if the oven lock feature has been activated or if a radiant surface element is on. Deactivate the oven lock. Make sure all surface elements are turned off.
Excessive smoking during a self-cleaning cycle. There is excessive soiling in the oven. Press OFF. Open the windows to rid the room of smoke. Wait until the self-cleaning cycle is cancelled. Wipe up the excessive soil and then start the self-cleaning cycle again
The oven door will not open after a selfcleaning cycle. The oven is too hot. Allow the oven to cool.
The oven is not clean after a self-cleaning cycle. The oven controls were not set correctly. See the section on selfcleaning
The oven was heavily soiled. Wipe up heavy spillovers before starting the selfcleaning cycle. Heavily soiled ovens may need to be selfcleaned again or for a longer period of time.
Steam is coming out of the vent. When using the convection feature, it is normal to see steam coming out of the oven vent. This is normal operation and not a system failure. Use the range as usual.
As the number of racks or amount of food being cooked increases, the amount of visible steam will increase.
A burning or oily odor is coming from the vent. This is normal in a new oven and will disappear in time.
  • To speed the process, set a self-cleaning cycle for a minimum of 3 hours.
  • See the section on selfcleaning

Information codes

OVEN

Displayed code Possible cause Solution
C-d0 There is a short in the control key. Press OFF, and then restart the oven. If the problem persists, disconnect all power to the range for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service.
C-d1 The door lock is misaligned.
C-F0 This code occurs if communication between the Main and Sub PBA is interrupted.
C-F2 This code occurs if communication between the Main and Touch is interrupted.
C-20 The oven sensor is open when the oven is operating.
There is a short in the Oven sensor.
C-21 This code occurs if the internal temperature rises abnormally high
C-22 The sub PCB sensor is open when the oven is operating. Press OFF, and then restart the oven. If the problem persists, disconnect all power to the range for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service.
There is a short in the sub PCB sensor.
C-23 The temperature probe sensor is short when the oven is operating.
C-30 The main PCB sensor is open when the oven is operating.
There is a short in the main PCB sensor.
C-31 This code occurs if the PCB temperature rises abnormally high. Call for service
-dC- This code appears if the divider is inserted or removed while the oven is operating. Make sure the divider is inserted properly, and then restart the oven. If the problem persists, disconnect all power to the range for at least 30 seconds and then reconnect the power. If this does not solve the problem, call for service.
Bad line This error message appears if the power cord is installed improperly. If the power connection is plugged in improperly, that code appears on the display. Reconnect the power connection properly, and the message disappears.
C-A2 This code occurs if the sub PCB temperature rises abnormanlly high. Press OFF. Check the oven vent and cooling vent. If the vent is closed, never block the vent by anything. After cooling the oven, restart the oven. If this does not solve the problem, call for service.


See other models: NE63T8711SG/AA NE59T4321SW/AA NE59T4321SB/AA NE59T7511SG/AA NX60T8311SG/AA

Samsung NE63T8711SS/AA | File type: PDF | Filename: Samsung 6.3 cu. ft. Front Control Slide-in Electric Range with Smart Dial, Air Fry & Wi-Fi in Stainless Steel NE63T8711SS:AA.pdf | Size: 33.63 MB | Language: English, French, Spanish | Other documents: 1 files.

Download User Manual

Specs Sheet

  • Oven Dimensions(W x H x D): 24 13/16" x 22 7/16" x 19 3/4"
  • Weight: 175 lbs.
  • Capacity: 6.3 cu. ft.

Product Infomation and Reviews - NE63T8711SS/AA photo

NE63T8711SS AA Photo

Samsung in United States

1-800-726-7864 Mon - Fri: 8AM - 12AM (EST) / Sat - Sun: 9AM - 11PM (EST) Sat - Sun: HOME APPLIANCE 9AM - 6PM (EST)

Samsung NE63T8711SS/AA Questions and Answers

Find answers or Ask a question.
  • Total questions: 3
  • Questions unAnswered : 2

#1 Does this range have a storage drawer?
Yes, the range offers the storage drawer feature.

#2 What is a smart dail?
The Smart Dial knob on this model is essentially used in place of up and down arrow buttons. Depending on what setting or cycle has been selected, you can turn the knob to cycle through the available options, or to change the temperature/time.

#3 Does this stove have a warming element?
This unit does have a Warming Center.

#4 Can the Convection fan be turned off or a normal bake option....convection cooking requires a complete modification of baking instructions...for a standard range?
It sure does, Dmoney! This model has both a "Bake" and a "Convection Bake" option, allowing you to choose either option each time you cook

#5 Can you disable the wifi function or is it always on?
The smart control feature can be turned on/off. If you do
not want to set up wifi with the range, everything will still
work expect for the smart control feature