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There is no sound, or the sound skips during playback
The speaker cannot be operated
BLUETOOTH
Pairing
Unable to pair the speaker with a BLUETOOTH device
One-touch connection (NFC)
Unable to connect the speaker to a BLUETOOTH device with One-touch (NFC)
Sound
There is no sound (BLUETOOTH)
Distorted sound/Humming or noise
Additional information
Software update
Updating the pre-installed software
Reset
Using the RESET button
Initializing the speaker
Disposal and transfer
Disposing of or giving away this speaker
4-569-737-11(1)
Copyright 2015 Sony Corporation
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