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If you find that you accidentally locked yourself out, you can either wait 5 minutes to log back in, or alternatively
you can simply unplug the power, wait 30 seconds, then plug the camera back in.
As a last resort, you can also "hard reset" the camera by holding the reset LED button on the back until it turns
red/orange.
This will completely reset the camera to factory default settings.
16. When I login via HTTPS, a dialogue says the certificate has expired or is not valid yet.
Ensure the PC has the same time as the camera’s system time.
17. How do I change my video stream resolution?
On the Amcrest View app, the live stream is set by default to Standard Resolution (not HD) to enable quick
connection. To enable HD, tap the resolution icon [HD] then tap the HD icon on the right.
On Desktop Access, the default resolution is set to HD. To change the live stream resolution on the desktop
interface, click the Main Stream (higher quality) or Sub Stream (lower quality) buttons near the top right hand
side.
On Amcrest Cloud, find your camera in the camera list, click the pencil icon on the far right of that row, then
select a resolution from the Quality dropdown box, then click Apply.
On AmcrestView.com, click the "S" icon next to the name of the camera to change the stream to "M" (main
stream).
18. I mounted my camera upside down. How do I flip my camera’s video stream?
The camera’s video stream can be flipped either through Desktop Access (see section 4.4) or through the Amcrest
View app.
Desktop Access: Once you've logged into the camera, click the Setup tab near the top right, click the Camera
menu on the left hand side, then click the Configuration menu item. On this screen, change the Flip dropdown
box to 180°, then change the Mirror radio button to ON. Changes should reflect in the preview window on the
Configuration screen. Once you are satisfied, click Save to save your settings.
Amcrest View App: Tap the Mirror/Flip Icon to open the Mirror/Flip settings. Tap the mirror icon to flip
the image horizontally, and tap the flip icon to flip the image upside down.
19. How to I setup motion detection on my camera?
To set up motion detection, you have to access the camera through desktop access (see section 4.4). Once you've
logged into the camera, click the Setup tab near the top right, click the Event menu on the left hand side, then
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