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Faults and what to do about them en
35
Faults and what to do about them
Faults Cause/Remedy
Water is leaking from the
appliance.
■ Attach the drain hose correctly or replace it.
■ Tighten the screw connection of the supply hose.
The machine is not filling
with water.
Detergent is not being dis-
pensed.
■ Have you pressed the A button?
■ Is the tap turned on?
■ Could the filter be clogged? Clean the filter. ~ Page 32
■ Is the supply hose kinked or trapped?
■ Is there water in the drum?
The door cannot be
opened.
■ The programme does not end normally. Select any programme.
■ Is - - - selected (Rinse Stop = no final spin)?
■ Can the door only be opened by the emergency release? ~ Page 33
The program will not
start.
■ Have you pressed the A or Finished in ñ button?
■ Is the door closed correctly?
■ Is the E childproof lock activated? Deactivate.
The additional function
could not be activated for
the selected programme.
Can the additional option be selected?
Overview of programmes ~ Supplementary sheet for the operating and instal-
lation instructions.
The water is not draining. ■ Is - - - selected (Rinse Stop = no final spin)?
■ Clean the drain pump. ~ Page 31
■ Clean the drain pipe and/or the drain hose. ~ Page 32
Water is not visible in the
drum.
Not a fault – the water is below the visible area.
The spin result is not sat-
isfactory.
Laundry is wet/too damp.
■ Not a fault – the unbalanced load detection system has interrupted the spin
cycle because the laundry is unevenly distributed.
Distribute small and large items of laundry evenly in the drum.
■ Less Ironing * selected?
■ Is the selected speed too low?
The spin cycle runs sev-
eral times.
Not a fault – the unbalanced load detection system is adjusting an imbalance.
The programme duration
changes during the wash
cycle.
■ Not a fault – the unbalanced load detection system is adjusting an imbal-
ance by repeatedly distributing the laundry.
■ Not a fault – the foam detection is system active – a rinse cycle has been
switched on.
Residual water in the
compartment i .
Remove the insert. Clean detergent drawer and re-insert~ Page 30
Residual detergent in the
detergent dispenser
■ Detergent is damp or lumpy, clean the detergent dispenser.
■ Use the dosing aid for liquid detergent.
* depending on the model
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