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©2017 Pinnacle Climate Technologies 20 Vented Gas Log Appliance User’s Manual
Limited Warranty
Pinnacle Climate Technologies, Inc. warrants this
appliance to the original retail purchaser only, to be free
from defects in material and workmanship for a period
of two (2) years from the date of initial purchase. This
product must be properly installed, maintained, and
operated in accordance with the instructions provided.
Pinnacle Climate Technologies, Inc. requires reasonable
proof of your date of purchase from an authorized
retailer or distributor. Therefore, you should keep your
sales slip, invoice, or canceled check from the original
purchase. This Limited Warranty shall be limited to the
repair or replacement of parts, which prove defective
under normal use and service within the warranty period,
and which Pinnacle Climate Technologies, Inc. shall
determine at its reasonable discretion.
This warranty does not apply to products purchased for
rental use.
This Limited Warranty does not cover any failures or
operating diculties due to normal wear and tear,
accident, abuse, misuse, alteration, misapplication,
improper installation, or improper maintenance and
service by you or any third party. Failure to perform
normal and routine maintenance on the appliance,
shipping damage, damage related to insects, birds
or animals of any kind, and damage due to weather
conditions are also not covered.
In addition, the Limited Warranty does not cover damage
to the nish, such as scratches, dents, discoloration, rust,
or other weather damage, after purchase.
All transportation costs for the return of damaged product
or parts will be the responsibility of the purchaser.
Upon receipt of damaged item, Pinnacle Climate
Technologies, Inc. will examine the item and determine if
defective. Pinnacle Climate Technologies, Inc. will repair
or replace and return the item, freight pre-paid.
If Pinnacle Climate Technologies, Inc. nds the item
to be in normal operating condition, or not defective
the item will be returned freight collect. This Limited
Warranty is in lieu of all other express warranties.
Pinnacle Climate Technologies, Inc. disclaims all
warranties for products that are purchased from sellers
other than authorized dealers or distributors.
AFTER THE PERIOD OF THE TWO (2) YEAR EXPRESS
WARRANTY EXPIRES, Pinnacle Climate Technologies,
Inc. DISCLAIMS ANY AND ALL IMPLIED WARRANTIES,
INCLUDING WITHOUT LIMITATION THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR APPLICATION. FURTHER, Pinnacle
Climate Technologies, Inc. SHALL HAVE NO LIABILITY
WHATSOEVER TO PURCHASER OR ANY THIRD PARTY
FOR ANY SPECIAL, INDIRECT, PUNITIVE INCIDENTAL,
OR CONSEQUENTIAL DAMAGES. Pinnacle Climate
Technologies, Inc. assumes no responsibility for any
defects caused by third parties. This Limited Warranty
gives the purchaser specic legal rights; a purchaser
may have other rights depending upon where he or she
lives. Some states do not allow the exclusion or limitation
of special, incidental or consequential damages, or
limitations on how long a warranty lasts, so the above
exclusion and limitations may not apply to you.
Pinnacle Climate Technologies, Inc. does not authorize
any person or company to assume for it any other
obligation or liability in connection with the sale,
installation, use, removal, return or replacement of its
equipment, and no such representations are binding on
Pinnacle Climate Technologies, Inc.
Always be sure to specify the model number and serial
number when making any claim with Pinnacle Climate
Technologies, Inc. For your convenience, use the space
provided below to list this information.
Model #:________________________________
Serial #:________________________________
Date of Purchase: ________________________
Locating Your Serial Number:
Your serial number can be found on the tags on the side of your appliance. It will begin with a letter followed by nine
numbers (for example: F170512345). Have your serial number ready before calling customer service at (866) 676-1636.