Remington REM-L240BNO-V User’s Manual and Operating Instructions

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Troubleshooting Guide

Turn o and let the appliance cool before servicing. Only a qualied service person

should service and repair the appliance.

WARNING

Problem Possible Cause Solution

Appliance is smoking/

sooting excessively

Note: It is natural

and unavoidable

for vented gas log

sets to create some

level of soot where

ames contact the

logs.

1. Poor fuel quality

2. Fireplace venting system not

drafting properly

3. Excessive ame impingement

or blockage

4. Improper fuel/air mixture

5. Excessive gas supply/pressure

6. Damper closed or not open

suciently

1. Contact local natural gas company.

2. Adjust damper wide open and/or have replace

and venting professional cleaned and checked.

3. Separate the logs to allow more ame passage.

4. Remove any foreign items from the ame pattern.

5. Preheat ue in very cold weather.

6. Open the damper fully when operating the

gas log set.

Burner is overly

noisy.

Note: The

combustion of

gas creates a low

level of noise that

cannot be avoided.

1. Passage of air/gas across

irregular surfaces

1. Fix any tight bends or kinks in gas supply line.

Burner ame is too

high or too low.

1. Incorrect gas supply or pressure

2. Blocked burner orice or burner

manifold ports

3. Wrong burner orice size

4. Valve not operating properly

5. High altitude

1. Check for proper gas supply pressure.

2. Free burner orice and manifold ports of any

burrs, paint, or other blockage.

3. Verify correct burner orice sizing.

4. Replace valve.

5. Adjust orice size for altitude.

Appliance produces a

clicking/ticking noise

just after the burner is

lit or shut off.

1. Metal expanding while

heating or contracting while

cooling

1. This is typical with most appliances of this

sort. If the noise is excessive, contact a quali-

ed service person.

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Remington REM-L240BNO-V 24-in 55000-BTU Pan-Burner Vented Gas Fireplace Logs

User’s Manual and Operating Instructions - Page 17