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Assembly / Owner’s Manual
44
Troubleshooting
Condition/Problem Things to Check Solution
No display/unit will not turn on Console in sleep mode Move handlebars to wake up Console.
AC Adapter Check for visual sign that AC Adapter is cracked or otherwise damaged.
Replace AC Adapter if damaged.
Check electrical (wall) outlet Make sure unit is plugged into a functioning wall outlet.
Check connection at front of unit Connection should be secure and undamaged. Unplug connector and
inspect inlet for any damade. Plug connector back into inlet.
Check Status LED and Status
LED Ring
If Status LED and Status LED Ring are:
- on (solid), then the Console is starting up. May take up to 3 minutes.
- blinking 3 times, then Console is experiencing an error. Disconnect power
to machine for 30 seconds, and then reconnect it.
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly. Small latch on
connector should line up and snap into place.
Check data cable integrity All wires in cable should be intact. If any are visibly crimped or cut, replace
cable.
Check console display for
damage
Check for visual sign that console display is cracked or otherwise damaged.
Replace Console if damaged.
If the above steps do not resolve the problem, contact Customer Service (if
inside US/Canada) or your local distributor (if outside US/Canada).
Resistance does not change
when Resistance Level Knob is
rotated during workout
Check data cable integrity from
Static Handlebar Assembly to
Console
All wires in cable should be intact. If any are visibly crimped or cut, replace
cable.
Check data cable
connections/orientation
Be sure cable is connected securely and oriented properly. Small latch on
connector should line up and snap into place.
Check Console display for
damage
Check for visual sign that console display is cracked or otherwise damaged.
Replace Console if damaged.
If the above steps do not resolve the problem, contact Customer Service (if
inside US/Canada) or your local distributor (if outside US/Canada).
No speed/RPM reading/
Console shuts off (enters sleep
mode) while in use
Check integrity of cables and
wiring harnesses (upper and
lower)
All cables should be intact. If any are cut or crimped, replace the appropriate
cables / wiring harness.
Check all cable connections/
orientation
Be sure all cables are connected securely and oriented properly. Small latch
on connector should line up and snap into place.
Check Speed Sensor (requires
shroud removal)
Speed sensor should be aligned with magnets and connected to data cable.
Realign sensor if necessary. Replace if there is any damage to the sensor or
the connecting wire.
If tests reveal no other issues, contact Customer Service (if inside US/
Canada) or your local distributor (if outside US/Canada).
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