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English - 25
08 TROUBLESHOOTING AND INFORMATION CODE
troubleshooting and information code
TROUBLESHOOTING
If you have any of the problems listed below try the solutions given.
This is normal.
•
Condensation inside the oven.
•
Air ow around the door and outer casing.
•
Light reection around the door and outer casing.
•
Steam escaping from around the door or vents.
The oven does not start when you press the START button.
•
Is the door completely closed?
The food is not cooked at all.
•
Have you set the timer correctly and/or pressed the START button?
•
Is the door closed?
•
Have you overloaded the electric circuit and caused a fuse to blow or a
breaker to be triggered?
The food is either overcooked or undercooked.
•
Was the appropriate cooking length set for the type of food?
•
Was an appropriate power level chosen?
The light bulb is not working.
•
The Light bulb should not be replaced in person for safety reasons. Please
contact nearest authorised Samsung customer care centre to arrange for a
qualied engineer to replace the bulb.
The oven causes interference with radios or televisions.
•
Slight interference may be observed on televisions or radios when the
oven is operating. This is normal. To solve this problem, install the oven
away from televisions, radios and aerials.
•
If interference is detected by the oven’s microprocessor, the display may
be reset. To solve this problem, disconnect the power plug and reconnect
it. Reset the time.
Sparking and cracking occur inside the oven (arcing).
•
Have you used a dish with metal trimmings?
•
Have you left a fork or other metal utensil inside the oven?
•
Is aluminum foil too close to the inside walls?
Smoke and bad smell when initial operating.
•
It’s a temporary condition by new component heating. Smoke and smell
will disappear completely after 10 minutes operation.
To remove smell more quickly, please operate microwave oven with
putting lemon formation or lemon juice in the cabinet.
If the above guidelines do not enable you to solve the problem, then
contact your local SAMSUNG customer service centre.
Please have the following information read;
•
The model and serial numbers, normally printed on the rear of the
oven
•
Your warranty details
•
A clear description of the problem
Then contact your local dealer or SAMSUNG aftersales service.
INFORMATION CODE
“SE” message indicates.
•
Clean the keys and check if there is water on the surface around key. Turn
off the microwave oven and try setting again. If it occurs again, call your
local SAMSUNG Customer Care Centre.
“E-12, E-45” message indicates.
•
The “E-12”, “E-45” message is displayed when PH/Easy (Humidity) Sensor
is Short and Wet. This error may occur because of the high humidity in the
cavity when you operate the microwave oven once again shortly after the
previous operation of microwave oven for some food is nished.
In this case, turn off the microwave oven and let cool for at least 5
minutes. If this error occurs again, call your local SAMSUNG Customer Care
Centre.
“Door” message indicates.
•
The “Door” message is displayed when the user opens the door during
PH/Easy (Humidity) Sensor operation. Cancel the present mode and restart
from the beginning. If this error occurs again, call your local SAMSUNG
Customer Care Centre.
For any codes not listed above, or if the suggested solution does not
solve the problem, contact your local SAMSUNG Customer Care Centre.
ME6104ST1_FA_DE68-04262H-00_EN.indd 25 2020-08-14 오후 7:22:25
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