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62
EN
What? How? Important!
Spillovers on the
touch controls
1. Switch the power to the
cooktop off.
2. Soak up the spill.
3. Wipe the touch control
area with a clean damp
sponge or cloth.
4. Wipe the area
completely dry with a
paper towel.
5. Switch the power to the
cooktop back on.
• The cooktop may beep
and turn itself off, and
the touch controls may
not function while there is
liquid on them. Make sure
you wipe the touch control
area dry before turning
the cooktop back on.
TROUBLESHOOTING
Problem Possible causes What to do
The cooktop
cannot be turned
on.
No power. Make sure the cooktop is
connected to the power
supply and that it is switched
on. Check whether there is a
power outage in your home
or area. If you’ve checked
everything and the problem
persists, call a qualied
technician.
The touch controls
are unresponsive.
The controls are locked. Unlock the controls.
The touch controls
are difcult to
operate.
There may be a slight lm of
water over the controls or
you may be using the tip of
your nger when touching
the controls.
Make sure the touch control
area is dry and use the ball of
your nger when touching the
controls.
The glass is being
scratched.
Rough-edged cookware.
Unsuitable, abrasive scourer
or cleaning products being
used.
Use cookware with at and
smooth bases (see “Choosing
the right Cookware” section).
Do not use scouring pads or
scouring agents for cleaning
(see “Care and Cleaning”
section).
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