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EN
©2019 Hestan Commercial Corporation
27
(Continued on the next page)
EXTENSIONS TO ONE YEAR LIMITED WARRANTY PERIOD:
In addition to the One-Year Limited Warranty, the following components have extended warranty
coverage as specifically set forth below:
1. The Product’s stainless steel grill body, DiamondCut cooking grates and warming rack, stainless
Trellis grill burners, Sear burners and rotisserie infrared burner (where applicable) are warranted
to be free from defects in material and workmanship under normal non-commercial use and
service for the lifetime of the original Purchaser. This excludes surface corrosion, scratches, and
discoloration which may occur during normal use and is limited to replacement of the defective
part(s), with the Purchaser paying all other costs, including labor, shipping and handling, as
applicable.
2. The Product’s spit rod, briquette trays, manifolds, gas valves and sealed burner assemblies
(where applicable) are warranted to be free from defects in material and workmanship, under
normal non-commercial use and service, for a period of five (5) years from the original date of
purchase;. This is limited to replacement of the defective parts, with the Purchaser paying all
other costs, including labor, shipping, and handling, as applicable.
WHAT THIS LIMITED WARRANTY DOES NOT COVER:
This Limited Warranty does not cover and HCC will not be responsible for and will not pay for:
damage to or defects in any Product not purchased from an HCC authorized dealer; color variations
in color finishes or other cosmetic damage; failure or damage from abuse, misuse, accident, fire,
natural disaster, commercial use of the Product, or loss of electrical power or gas supply to the
Product; damage from alteration, improper installation, or improper operation of the Product;
damage from improper or unauthorized repair or replacement of any part or component of the
Product; damage from service by someone other than an authorized agent or representative of the
Hestan Commercial Service Network; normal wear and tear; damage from exposure of the Product
to a corrosive atmosphere containing chlorine, fluorine, or any other damaging chemicals; damage
resulting from the failure to provide normal care and maintenance to the Product; damage HCC
was not notified of within the Limited Warranty Period; and incidental and consequential damages
caused by any defective material or workmanship.
ARBITRATION:
This Limited Warranty is governed by the Federal Arbitration Act. Any dispute between Purchaser
and HCC regarding or related to the Product or to this Limited Warranty shall be resolved by binding
arbitration only on an individual basis with Purchaser. Arbitration will be conducted by the American
Arbitration Association (“AAA”) in accordance with its Consumer Arbitration Rules or by JAMS. The
arbitration hearing shall be before one arbitrator appointed by the AAA or JAMS. The arbitrator shall
not conduct class arbitration and Purchaser shall not bring any claims against HCC in a representative
capacity on behalf of others.
LIMITATION OF LIABILITY:
This Limited Warranty is the final, complete and exclusive agreement between HCC and Purchaser
regarding the Product.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED
ABOVE. NO WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED
TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE SHALL APPLY AFTER THE LIMITED WARRANTY PERIOD STATED ABOVE. NO OTHER
EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION
WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON HCC. HCC ASSUMES NO
RESPONSIBILITY THAT THE PRODUCT WILL BE FIT FOR ANY PARTICULAR PURPOSE, EXCEPT
AS OTHERWISE PROVIDED BY APPLICABLE LAW.
LIMITED WARRANTY
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