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English 39
Troubleshooting
Problem Cause Action
There is a bad smell
coming from inside
the oven.
Food residue or plastic has
melted and stuck to the
interior.
Use the steam function and
then wipe with a dry cloth.
You can put a lemon slice
inside and run the oven to
remove the odour more
quickly.
The oven does not
cook properly.
The oven door is
frequently opened during
cooking.
If you open the door often, the
interior temperature will be
lowered and this may affect
the results of your cooking.
The oven controls are not
correctly set.
Correctly set the oven controls
and try again.
The grill or other
accessories are not
correctly inserted.
Correctly insert the
accessories.
The wrong type or size of
cookware is used.
Use suitable cookware with at
bottoms.
Problem Cause Action
Grill
Smoke comes out
during operation.
During initial operation,
smoke may come from the
heating elements when
you rst use the oven.
This is not a malfunction, and if
you run the oven 2-3 times, it
should stop.
Food is on the heating
elements.
Let the oven cool and then
remove the food from the
heating elements.
Food is too close to the
grill.
Put the food a suitable distance
away while cooking.
Food is not properly
prepared and/or arranged.
Make sure food is properly
prepared and arranged.
Oven
The oven does not
heat.
The door is open. Close the door and try again.
Smoke comes out
during preheating.
During initial operation,
smoke may come from the
heating elements when
you rst use the oven.
This is not a malfunction, and if
you run the oven 2-3 times, it
should stop.
Food is on the heating
elements.
Let the oven cool and then
remove the food from the
heating elements.
There is a burning
or plastic smell
when using the
oven.
Plastic or non heat-
resistant cookware is used.
Use glass cookware suitable
for high temperatures.
MC12J8035CT_AA_DE68-04367A-04_EN.indd 39 11/28/2017 4:27:49 PM
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