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English 63
Troubleshooting
PROBLEM POSSIBLE CAUSE SOLUTION
Oven not clean
after a Self-
Cleaning cycle.
A ne dust or ash is normal. • This can be wiped clean
with a damp cloth.
• Set the self-cleaning cycle
for a longer cleaning time.
The cycle was not long
enough to burn off the
dirt buildup.
• Extremely dirty ovens
require hand-cleaning
of excessive spillovers
and food buildup before
starting a self-cleaning
cycle. Multiple self-
cleaning cycles may be
necessary to completely
clean the oven.
Steam or
smoke coming
from under the
control panel.
This is normal. The oven vent is located
there. More steam is visible
when using the convection
functions or when baking or
roasting multiple items at the
same time.
Burning or oily
odor emitting
from the vent.
This is normal for a new oven
and will disappear within 1/2
hour of the rst bake cycle.
To speed the process, set
a self-cleaning cycle for a
minimum of 3 hours. (See
pages 56 and 57.)
Strong odor. This is temporary. The insulation around the
inside of the oven emits an
odor the rst few times the
oven is used.
PROBLEM POSSIBLE CAUSE SOLUTION
Crackling or
popping sound.
This is normal. This is the sound of the metal
heating and cooling during
any cooking or cleaning
function.
Excessive
smoking
during a Self-
Cleaning cycle.
This is the rst time the oven
has been cleaned.
• This is normal. The oven
will always smoke more
the rst time it is cleaned.
• Wipe up all excessive
soiling before starting the
self-cleaning cycle.
• If smoke persists, press
the OVEN OFF pad. Open
the windows to clear the
smoke from the room.
After the oven has cooled
and unlocked, wipe up
excessive soil and reset
the oven for self-cleaning.
Oven door will
not open after
a Self-Cleaning
cycle.
This is normal. The oven door will stay
locked until the oven
temperature drops below
392 °F.
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