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Settings
150
For better fingerprint recognition
When you scan your fingerprints on the device, be aware of the following conditions that
may affect the feature’s performance:
•
The device may not recognise fingerprints that are affected by wrinkles or scars.
•
The device may not recognise fingerprints from small or thin fingers.
•
To improve recognition performance, register fingerprints of the hand used most often to
perform tasks on the device.
•
►
Galaxy A6, A6+: The fingerprint recognition sensor recognises fingerprints. Ensure
that the fingerprint recognition sensor is not scratched or damaged by metal objects,
such as coins, keys, and necklaces.
►
Galaxy A7: The Power key has a built-in fingerprint recognition sensor. Ensure that
the fingerprint recognition sensor is not scratched or damaged by metal objects, such as
coins, keys, and necklaces.
•
Covering the fingerprint recognition sensor with protective films, stickers, or other
accessories may decrease the fingerprint recognition rate. If the fingerprint recognition
sensor is initially covered with a protective film, remove it before using the fingerprint
recognition sensor.
•
Ensure that the fingerprint recognition sensor and your fingers are clean and dry.
•
►
Galaxy A6, A6+: If you bend your finger or use a fingertip, the device may not
recognise your fingerprints. Make sure to cover the entire fingerprint recognition sensor
with your finger.
►
Galaxy A7: If you bend your finger or use a fingertip, the device may not recognise
your fingerprints. Make sure to cover the entire Power key with your finger.
•
In dry environments, static electricity can build up in the device. Avoid using this feature
in dry environments or before using the feature, discharge static electricity by touching a
metal object.
Registering fingerprints
1
On the Settings screen, tap
Biometrics and security
→
Fingerprints
.
2
Read the on-screen instructions and tap
Continue
.
3
Set a screen lock method.
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