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Australia
Service and Spares
Firstly, please complete the appliance details below and keep them safe for future reference - this information
will enable us to accurately identify your particular appliance and help us to help you. Filling this in now will
save you time and inconvenience if you later have a problem with your appliance. It may also be of benefit to
keep your purchase receipt with this leaflet. You may be required to produce the receipt to validate a warranty
field visit.
Andi Appliances Pty Ltd.
1 Stamford Road, Oakleigh, VIC 3166.
Tel No : (03) 9569 1255 Fax No : (03) 9569 1450 Email : Service@andico.com.au
Name of Appliance:
Appliance Serial Number *
Fuel Type:
Date of Purchase
Installer's Name, Address and Telephone No.
Date of Installation
* This information is on the appliance data badge.
In the unlikely event that you have a problem with your appliance, please refer in the first instance to the
remainder of this booklet, especially the 'Troubleshooting' section, to check that you are using the appliance
correctly. If you are still having difficulty, contact your retailer.
If your appliance is outside the 12-month warranty period, our service provider may charge for this visit.
If you request an engineer to visit and the fault is not the responsibility of the manufacture, our service
provider reserves the right to make a charge.
Appointments not kept by you may be subject to a charge.
We recommend that our appliances are serviced regularly throughout their life to maintain the best
performance and efficiency. The frequency of service will depend on usage - for normal usage once a year
should suffice. Service work should only be carried out by an authorised person.
To maintain optimum and safe performance, we recommend that only genuine spare parts are used. Do not
use re-conditioned or unauthorised gas controls.
INSTALLATION
Check the appliance is electrically safe and gas sound when you have finished.
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