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48 TROUBLESHOOTING
Problem Possible Cause Solutions
Water in the washer
drains slowly or not at
all and
Drain hose is kinked, pinched, or
clogged
Make sure the drain hose is free of clogs or
kinks, and is not pinched behind or under the
washer.
Drain discharge is more than 96
inches (2.4 m) above bottom of
washer.
The end of the drain hose should be no more
than 96 inches (2.4 m) above the bottom of
the washer.
Control error.
Unplug the washer and wait 60 seconds.
Reconnect power and try again. If the error
reappears, call for service.
Water level is too high due to a
faulty water valve.
Close the water faucets, unplug the washer,
and call for service.
The water level sensor is not
working correctly.
Close the water faucets, unplug the washer,
and call for service.
A motor error has occurred.
Allow the washer to stand for 30 minutes and
then restart the cycle. If the LE error code
persists, call for service.
If the washing machine detects
too many suds, it displays this
error code and adds a Suds
Reducing cycle. This adds about
2 hours to the cycle time. If too
many suds are detected during
spinning, the washing machine
stops to help prevent leaking.
Do not add more than the manufacturer's
recommended amount of detergent.
To remove suds, turn the washer off and on,
then run the Rinse+Spin cycle.
The water level too low or high
compared to the size of the load.
The water level sensor ir not working
correctly. Unplug the power cord and call for
service.
Inlet hose, drain hose or drain
pump frozen.
See the Care in Cold Climates section for
instructions.
Control Lock is activated.
This is not an error code. This code indicates
that the Control Lock is activated. Press and
hold Control Lock for 3 seconds.
Tub Clean is activated or the
washer drum needs cleaning.
This is not an error code. This code indicates
that the Tub Clean is activated or needed.
Use the Tub Clean cycle to clean the washer
drum.
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