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45TROUBLESHOOTING
ENGLISH
Performance
Problem Possible Cause Solutions
Wrinkling
Washer not unloaded promptly.
• Always remove items from the washer as
soon as the cycle is complete.
Washer overloaded.
• The washer can be fully loaded, but the drum
should not be tightly packed with items. The
lid of the washer should close easily.
Hot and cold water inlet hoses are
reversed.
• Hot water rinse can set wrinkles in garments.
Check the inlet hose connections.
Staining
Bleach or softener dispensed too
soon.
• Dispenser compartment is overlled causing
bleach or softener to dispense immediately.
Always measure bleach to prevent overlling
- one cup maximum. Dispenser drawer
closed too quickly causing softener to
dispense immediately.
Bleach or softener was added
directly to the wash load in the
drum.
• Always use the dispensers to ensure that
laundry products are properly dispensed at
the right time in the cycle.
Washer was not unloaded
promptly.
• Always remove items from the washer as
soon as possible after the cycle is complete.
Clothes were not properly sorted.
• Always wash dark colors separately from light
colors and whites to prevent discoloration.
Never wash heavily soiled items with lightly
soiled items.
Poor stain removal
Proper options not selected.
• Heavier soils and tougher stains may require
extra cleaning power. Select the Heavy
feature to boost the cleaning power of the
selected cycle.
Previously set stains.
• Articles that have previously been washed
may have stains that have been set. These
stains may be difcult to remove and may
require hand washing or pre-treating to aid in
stain removal.
Odor
Some odor is caused by the
rubber attached to the washing
machine.
• This odor is normal for new rubber and will
disappear after the machine has been run a
few times.
If the rubber door gasket and
door seal area are not cleaned
regularly, odors can occur from
mold or foreign substances.
• Be sure to clean the gasket and door seal
regularly and check under the door seal for
small items when unloading the washer.
Odors can occur if foreign
substances are left in the drainage
pump lter.
• Be sure to clean the drainage pump lter
regularly.
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