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42 TROUBLESHOOTING
Operation
Problem Possible Cause Solutions
Water leaking
Inlet hose connection is loose at
faucet or washer.
• Check hoses for leaks, cracks and splits.
• Check and tighten hose connections.
House drain pipes are clogged.
• The washer pumps out water very rapidly.
Check for water backing up out of the drain
pipe during drain. If water is seen coming
out of the drain, check for proper drain hose
installation and check for restrictions in the
drain. Contact a plumber to repair drain pipe.
Drain hose has come out of drain
or is not inserted far enough.
• Tie drain hose to inlet hose or standpipe to
prevent it from coming out during drain. For
smaller drain pipes, insert the drain hose into
the pipe as far as the drain hose ange. For
larger drain pipes, insert the drain hose into
the pipe 1-2 inches past the ange.
A large item such as a pillow or
blanket is above the top of the
drum.
• Use the Bedding cycle for large or bulky
items. Use extra care and never wash more
than half a load of items that oat, such as
pillows.
• Stop the washer and check the load. Make
sure the load does not crest above the top
edge of the drum.
Oversudsing of detergent.
• Oversudsing may create leaks, and may be
caused by the type and amount of detergent
used. High-Efciency detergent is the
only detergent recommended. The normal
amount of detergent to use is 1/4 to 1/2 of
the maximum amount recommended by the
detergent manufacturer.
Water leaks every load Hoses not installed correctly.
• See Connecting the Water Lines to reinstall
hoses. Replace damaged hoses.
Washer will not drain
water
Kinked drain hose. • Ensure that the drain hose is not kinked.
Drain located unproperly.
• Make sure that the drain hose is no more
than 5 ft. (1.5 m) away from the washer.
Excessive sudsing
Too much detergent or incorrect
detergent.
• HE detergents are formulated specically for
High-Efciency washers and contain suds-
reducing agents. Only use detergent with the
High-Efciency (HE) logo.
Washer will not turn on
Power cord is not properly
plugged in.
• Make sure that the plug is plugged securely
into a grounded, 3-prong, 120 VAC, 60 Hz
outlet.
House fuse is blown, circuit
breaker has tripped, or power
outage has occurred.
• Reset circuit breaker or replace fuse. Do
not increase fuse capacity. If the problem
is a circuit overload, have it corrected by a
qualied electrician.
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