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43TROUBLESHOOTING
ENGLISH
Problem Possible Cause Solutions
Wash cycle time is longer
than usual
The washer automatically adjusts
the wash time for the amount of
laundry, water pressure and other
operating conditions.
• This is normal. The washer adjusts cycle time
automatically to provide optimal results for
the selected cycle. The time remaining shown
in the display is only an estimate. Actual time
may vary.
Bleach does not
dispense
Bleach dispenser cover is not
properly installed.
• Make sure that the bleach cover is properly
installed and snapped into place before the
beginning of the cycle.
Bleach dispenser is dirty or
clogged.
• Lift out the bleach dispenser cover and clean
out the reservoir. Lint and other foreign debris
that collects inside the dispenser may prevent
proper dispensing of the bleach.
Premature dispensing of
bleach
Bleach dispenser lled for future
load.
• You cannot store bleach in the dispenser
for future use. The bleach will be dispensed
every load.
Incomplete or no
dispensing of detergent
Detergent compartments clogged
from incorrect lling.
• Make sure that detergent and additives are
put into the correct dispenser compartments.
For all detergent types, always make sure
that the dispenser drawer is fully closed
before the start of the cycle.
Too much detergent used.
• Make sure that the suggested amount of
detergent is used per the manufacturer’s
recommendations. You may also dilute the
detergent with water to the maximum ll line
on the compartment to avoid clogging. Use
only HE (High-Efciency) detergent.
• NOTE: Always use as little detergent as
possible. High-Efciency washers need
very little detergent to achieve optimum
results. Using too much detergent will cause
poor wash and rinse performance and may
contribute to odors in washer.
Insufcient water supply.
• Make sure that both hot and cold water
faucets are turned on all the way.
Normal residue.
• It is normal for a small amount of detergent to
remain in the dispenser. If this residue builds
up it can interfere with normal dispensing of
products. Refer to the cleaning instructions.
Washer will not operate
Control panel has powered off due
to inactivity.
• This is normal. Press the Power button to
turn the washer on.
Washer is unplugged.
• Make sure cord is plugged securely into a
working outlet.
Water supply is turned off. • Turn both hot and cold faucets fully on.
Controls are not set properly.
• Make sure the cycle was set correctly, close
the lid and press the Start/Pause button.
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