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Paper is Jammed in the 2-sided
Tray
If the machine's control panel or the Status
Monitor indicates that there is a jam in the 2-
sided paper tray, follow these steps:
1
Leave the machine turned on for 10
minutes for the internal fan to cool the
extremely hot parts inside the machine.
2
Pull the paper tray completely out of the
machine.
3
At the back of the machine, pull the
2‑sided tray completely out of the
machine.
4
Pull the jammed paper out of the
machine or out of the 2‑sided tray.
5
Remove paper that may have jammed
under the machine due to static
electricity.
A
Troubleshooting
61
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