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Error Message Cause Action
Self-Diagnostic
The temperature of the
fuser unit does not rise to
a specified temperature
within the specified time.
Press and hold to turn off the
machine, wait a few seconds, and then
turn it on again. Leave the machine idle
for 15 minutes with the power on.
The fuser unit is too hot.
Size Error
The paper size defined in
the printer driver is not
supported by the defined
tray.
Choose a paper size supported by the
defined tray.
Size Error 2-sided
The paper size specified
in the machine's paper
size setting is not
available for automatic 2-
sided printing.
Press (if required).
Load the correct size of paper in the tray
and set the tray for that paper size.
Choose a paper size supported by 2-
sided printing.
Paper sizes available for automatic 2-
sided printing are Letter, Legal, Mexico
Legal, India Legal and Folio.
The paper in the tray is
not the correct size and is
not available for
automatic 2-sided
printing.
Size mismatch
The paper in the tray is
not the correct size.
Load the correct size of paper in the tray
indicated on the LCD and set the size of
paper for the tray.
Supplies
Drum End Soon
The drum unit is near the
end of its life.
Order a new drum unit before the LCD
displays Replace Drum.
Supplies
Prepare New Toner
Cartridge.
If the LCD displays this
message, you can still
print. The toner cartridge
is near the end of its life.
Order a new toner cartridge now so a
replacement toner cartridge is available
when the LCD displays Replace
Toner.
Supplies
Replace Drum
It is time to replace the
drum unit.
Replace the drum unit with a new one.
The drum unit counter
was not reset when a new
drum was installed.
Reset the drum unit counter.
See the instructions included with the
new drum unit.
Wrong Paper Size MP
Wrong Paper Size T1
Wrong Paper Size T2
Wrong Paper Size T3
The specified tray ran out
of paper during copying
and the machine could
not feed the same size
paper from the next
priority tray.
Refill the paper in the paper tray.
A
Troubleshooting
49
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