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Error Message Cause Action
Jam Tray 1
Jam Tray 2
Jam Tray 3
The paper is jammed in
the indicated paper tray.
Pull out the paper tray and remove all
jammed paper as shown in the
animation on the LCD.
Media Type Mismatch
The media type specified
in the printer driver differs
from the paper type
specified in the machine's
menu.
Load the correct type of paper in the tray
indicated on the LCD, and then select
the correct media type in the Paper Type
setting on the machine.
No Drum Unit
The drum unit is not
installed correctly.
Reinstall the toner cartridge and drum
unit assembly.
No Paper
The machine is out of
paper, or paper is not
loaded correctly in the
paper tray.
• Refill paper in the paper tray. Make
sure the paper guides are set to the
correct size.
• If paper is in the tray, remove it and
load it again. Make sure the paper
guides are set to the correct size.
• Do not overfill the paper tray.
No Paper Fed T1
No Paper Fed T2
No Paper Fed T3
The machine failed to
feed paper from the
indicated paper tray.
Pull out the paper tray indicated on the
LCD and remove all jammed paper.
No Paper MP
The MP tray is out of
paper, or paper is not
loaded correctly in the MP
tray.
Do one of the following:
• Refill paper in the MP tray. Make sure
the paper guides are set to the
correct size.
• If paper is in the tray, remove it and
load it again. Make sure the paper
guides are set to the correct size.
No Paper
No Paper T1
No Paper T2
No Paper T3
The machine failed to
feed paper from the
indicated paper tray.
Do one of the following:
• Refill paper in the paper tray
indicated on the LCD. Make sure the
paper guides are set to the correct
size.
• If paper is in the tray, remove it and
load it again. Make sure the paper
guides are set to the correct size.
Do not overfill the paper tray.
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