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SOLSTICE
®
DELUXE
MASSAGE CHAIR
User Manual
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Welcome to
Thank you and congratulations on purchasing an Infinity Massage Chair - you’ve made a
great choice.
With over a decade of experience designing, building and servicing massage chairs,
Infinity takes pride in every chair sold, including yours. We are here for you. The US-
based Customer Care team can be reached at (603) 910-5000 or visit us online at www.
infinitymassagechairs.com and find valuable self service resources under the SUPPORT tab,
including electronic copies of all documents and video tutorials.
Inside this manual, you will find everything you need to setup and safely enjoy your chair.
Please review the entire manual, including all safety information, before assembling or
using your chair. If you are assembling the chair yourself, please see the Assembly Guide
next and reference the online assembly video.
For convenience, we’ve also created a Quick Start Guide. We suggest you keep it near the
chair as a tool to get to know all the features of your new chair.
Get ready to sit back, relax and enjoy the Ultimate Massage Experience.
We know you can’t wait to sit in your new Infinity Massage chair! Take a picture of you enjoying the ultimate
massage experience and make sure to tag us on social media with the hashtag #infinitymassagechairs
Register your product at www.infinitymassagechairs.com/warranty
to ensure it is in our system. This will simplify the warranty process
should you ever need it.
Alternatively, scan the QR code to go directly to the URL above.
Before assembling your chair, watch an assembly video at:
www.infinitymassagechairs.com/assembly-tutorials
Alternatively, scan the QR code to go directly to the URL above.
THE ULTIMATE MASSAGE EXPERIENCE
@infinitymassagechairs@infinitymassagechairs
@infinity_chairs@infinity_chairs
@infinitymassagechairs@infinitymassagechairs
SCAN CODE
SCAN CODE
Warranty Registration
Assembly Video
Table of Contents
Your Chair
Chair Features
External Structure
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5
Warning! Read important safety information
found on page 20 before using or operating chair.
WARNING
Before Getting Started
Chair Setup
Taking Control
Fixing Issues
Staying Safe
Installation Site
Clearance Space for the Chair
Floor Protection
Move Methods
Connect to Power
6
6
6
7
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Main Power Switch
Adjust Pillow
Increase Intensity of Massage – Manually
TrueFit
®
Body Scanning
Getting out of the Chair
Chair Entry and Exit Hazards
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Tablet Layout
Tablet Operation
Auto Programs
Controls for Auto Programs
Troubleshooting
Specifications
Frequently Asked Questions
Warranty
Airbag Region
Airbag Intensity
Adjustment
Chair Adjustments
Weightless Zero Gravity Recline
System
Voice Demo
Sleep Mode
Bluetooth
Language
Voice Volume
Beep Volume
Brightness
Chromatherapy Light
Wireless Charging Pad
+ USB-C Charging Station
Smart Dial
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Manual Mode
Mode
Position
Speed
Heat
Foot Rollers
Width
Controls for Manual
Timer Adjustment
Shoulder Adjustment
Position Adjustment
Width Adjustment
Foot Rollers Adjustment
Mechanism Speed Adjustment
Air Intensity Adjustment
Heat Adjustment
Air Zone Adjustment
Controls Screen Settings
Air Settings
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Settings
Set Your Environment
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5
Dual Reflexology Foot
Rollers
See page 13
Chair Features
Your Chair
Zero Wall Fit
TM
Space-
Saving Technology
See page 6
Manual Massage
See page 14
Bluetooth
®
Speakers
See page 18
Touch Screen Tablet
See page 10
TrueFit
TM
Body Scanning
See page 8
Lumbar Heat
See page 13
Weightless Zero
Gravity Recline
See page 17
USB-C Charging Port
See page 19
External Structure
Bluetooth Speaker
Shoulder Airbags
Touch
Screen Tablet
Arm Airbags
Seat Cushion
Footrest
Pedestal
Caster
Power Box
Pillow
Smart Dial
& USB-C
Side Panel
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- 6” clearance for the recline of the backrest; 12” clearance for the extension of footrest and
sliding forward of the chair.
- Keep it 3 feet away from the TV, radio or other audio & video appliance to avoid signal
interference.
Clearance Space for the Chair
Installation Site
Before Getting Started
To protect ANY floor type, hard surface or carpeted, from scratches or other markings,
place the chair on a pad or mat that extends from under the footrest to the rear of the chair.
Floor Protection
- Do not use the massage chair in high moisture environment such as near a swimming pool or bathroom to
prevent electric shock accident.
- Please keep the massage chair away from heated surfaces to prevent fire hazard or damage to the product.
WARNING
- Keep the distance between the power socket and power switch within 60” to avoid damage of power cord
while massage chair sliding forward.
- Straighten the power cord while in use to avoid tangle or damage.
CAUTION
- To avoid serious injury or death, before sliding chair forward or backward check to make sure area is clear
of children, pets, or obstacles.
WARNING
Massage chair
Floor
Pad/mat
6”
12”
Apply pressure to the back of the massage chair from behind to pivot on the chair’s casters.
Have a second person up front guide the footrest until in the correct position. Maintain
clearances as mentioned above. Gently lower into place. Do not push or pull on the side
arms.
Move Methods
Connect to Power
CAUTION
- Do not move the chair when there is a user inside.
- Chair is heavy. Use caution and get assistance when lifting to avoid injury. Do NOT lift chair by footrest or
armrests to avoid damage to product.
Plug into a 120V grounded outlet.
WARNING – Improper connection of the equipment-
grounding conductor can result in a risk of electric shock. Check
with a qualified electrician or serviceman if you are in doubt as to
whether the product is properly grounded. Do not modify the plug
provided with the product – if it will not fit the outlet, have a proper
outlet installed by a qualified electrician.
This product is for use on a nominal 120-V circuit and has a
grounding plug that looks like the plug illustrated. Make sure that
the product is connected to an outlet having the same configuration
as the plug. No adapter should be used with this product.
Earthing
This massage chair is a Class 1 electrical appliance. Make sure to
use a grounded outlet to the grounded power supply circuit and a
properly installed earth grounding rod with ground connection, to
avoid electric shock.
Grounding Instructions
To avoid risk of electrical shock, turn power switch off before plugging unit into electrical outlet. Use only
with properly grounded outlet (3 prong). Do not plug into ungrounded outlet.
Grounded
outlet
Grounding pin
ARNING
Casters
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Getting Comfortable
Chair Setup
- When not in use for a long period of time, we recommend that the chair be covered, the power cord be coiled
and that the unit be placed in an environment free of dust and moisture.
- To avoid possible damage to product or injury to unsupervised children, always turn off power switch and
unplug massage chair from electrical outlet immediately after use.
CAUTION
To power up the chair, flip the main power
switch located on the back of the base of
the chair to ‘ON’. Ensure the electrical cord
is connected to a 120V grounded outlet and
plugged into the power cord port located on
the back of the base of the chair.
Main Power Switch
TrueFit
®
Body Scanning
After starting any auto program, the chair will automatically begin scanning your body,
mapping your back, shoulders, and neck. During this process it is important to remain seated
back into the chair without lifting your head. If fine tuning is needed just after your body
scan, wait for the shoulder adjust prompt to appear and then use the Back Adjustment “+”
and “-” buttons to move the massage rollers up or down for the perfect shoulder kneading
position.
Main Power
Switch
Fuse
Power Cord
Port
Take a seat in the chair and take note of where the pillow
rests on your neck. Adjust the pillow so that it rests
comfortably in the arch of your neck.
Adjust Pillow
Pillow
To make the massage more intense, remove the pillow
between you and the massage mechanism in the seat back.
To remove the pillow, simply unzip the zippers.
Increase Intensity of your Massage - Manually
Smart tip: To increase intensity in the neck
and shoulder region, flip the pillow up so
you lay directly on the seat back pad.
To easily exit the chair at any time, press the
POWER button on the lower bottom of the touch
screen tablet to restore the chair to the upright
position. Alternatively, you can also press and hold
the smart dial power button, found on the left arm
panel until the chair starts resetting.
WARNING! Check to make sure children and pets
are clear of chair before pressing power button to
return chair to upright position.
Getting Out of The Chair
Chair Entry and Exit Hazards
WARNING! The areas under the footrest and behind the back rest are potentially dangerous for a child or
pet. The chair back is heavy and reclines with force. A small child or pet located behind the chair could be
crushed as chair is reclined resulting in serious injury or death. When chair is reclined, small children or pets
who have crawled under the leg rest may not be visible to the user and could be crushed when leg rest is
lowered or when chair is returned to upright position. To avoid serious injury or death, check these areas
carefully before reclining, lowering leg rest, or returning chair to upright position.
Make sure to check for children
or pets between the chair back
and the base of the chair before
entering zero gravity recline.
TrueFit
®
Body Scanning
Make sure to check for children or pets
underneath the footwell before exiting
zero gravity recline and returning to upright
position.
Make sure to check for children
or pets between the footrest and
chair body before lowering the
legrest.
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Tablet Layout Tablet Operations
Taking Control
1.
3.
5.
7.
2.
4.
6.
8.
1. Home Screen – Easily navigate the Home Screen with quick-access buttons for Auto
Programs, Manual Settings, Air Massage, Chair Adjustments, and System Settings.
3. Manual – Gives you complete control to personalize your massage experience—adjust air
intensity, roller speed, lumbar heat, zones, time, shoulder position, roller width, foot roller
speed, and more with precision.
2. Auto Programs – The Auto Program screen features 12 expertly choreographed massage
sessions, each designed to deliver targeted relief with one-touch convenience.
4. Auto Program (Settings) – Lets you customize your massage by adjusting air intensity,
roller speed, lumbar heat, air zones, massage time, shoulder position, and foot rollers;
enhancing comfort during any preset program.
6. Air Settings – Lets users target specific air zones—Full, Upper, Lower, or Off—while
customizing intensity levels for a personalized and soothing compression massage
experience.
7. Adjustments – Users tap arrows to raise or lower the footrest and backrest, they
may also select from three preset Zero Gravity recline positions for optimal comfort and
weightlessness.
8. System (Settings) - Offers easy control to toggle voice demo, sleep mode, Bluetooth,
language, voice and beep volume, and adjust the tablet’s screen brightness for a
personalized experience.
5. Manual (Settings) – Offers full control with options to adjust body modes, roller position,
speed, lumbar heat level, foot roller speed, and the width of the back massage mechanism.
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Taking Control
Auto Programs
Begin by selecting the AUTO icon on the main screen to access the Auto Program Menu.
Browse and tap any of the 12 built-in massage routines to begin your session.
Program Description
Demo
A quick showcase of the chair’s capabilities, cycling through various
massage techniques and features in just a few minutes.
Back & Spine
Focused on spinal alignment and back relief, this program uses precision
rollers to work along your spine’s natural curve.
Gaming
Specifically designed to relieve tension in the neck, shoulders, and lower
back—areas commonly strained during extended gaming sessions.
All Air
A soothing, full-body massage using only airbag compression to relax
muscles with rhythmic pressure—no rollers involved.
Energize
A revitalizing massage with brisk movements and uplifting rhythms—
perfect for starting your day or recharging midday.
Neck & Shoulder
Targets tension in the neck and shoulder area with focused kneading,
rolling, and tapping techniques to melt away stress.
Power Nap
Combines light massage with calming rhythms to ease you into a peaceful
rest, then gently wake you when complete.
Waist & Hip
Specialized motions and air compression relieve tightness in the lower
back, waist, and hips—ideal for long sitting sessions.
Gentle
Delivers a delicate, comforting massage with soft touch and low intensity—
ideal for sensitive users or light recovery.
Relax
Smooth, slow strokes and mild intensity help you unwind, calm the nervous
system, and ease into total relaxation.
Stretch
Gently extends your body using gripping and reclining motions to relieve
stiffness, improve flexibility, and promote circulation.
Full Body
A comprehensive head-to-toe massage that blends multiple techniques to
relax, restore, and rejuvenate your entire body.
Taking Control
After starting any auto program, you will be taken to the in-use screen where you can
observe all current settings and session information. To personalize your massage to your
exact needs, use the in-use screen controls to adjust: air intensity, roller speed, lumbar
heat, air zone, foot rollers, shoulder position adjustment, and increase/decrease massage
minutes.
Controls for Auto Programs
Air Intensity
Use this control to increase
or decrease the maximum
intensity of the airbag
massage. All auto massages
are pre-programmed to
have varying levels of airbag
intensity, this setting will
set the upper limit of these
fluctuations. 1 = light, 6 =
firm. Tap screen to select
setting.
Massage Speed
Use this control to increase or decrease the speed of the back mechanism. 1 = slow, 2, 3, 4,
5, 6 = fast. Tap screen to select setting.
Lumbar Heat
Toggles Lumbar Heat to 1 = low, 3 = High, or 0 = Off. Tap screen to select setting.
Air Zone
Choose your desired airbag region/s: Full Body, Upper, Lower, or Off. To turn a particular
airbag region off, de-select the activated region. Selecting Full Body will override any
selections and ALL airbags become active.
Foot Rollers
Use this setting to turn foot rollers on or off. Tap screen to select setting.
Shoulder Position Adjustment
Tap “+” or “-” to adjust the massage mechanism to your preferred shoulder height.
Massage Timer
Tap “+” or “-” to adjust the massage timer to your preferred increment.
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Set your Environment
Pause/Play
Use this setting to pause your massage, and tap again to resume. Tap screen to select
setting.
Power On/Off
Use this setting to immediately turn the chair on or off. When a massage program is running
and you press the power button, the chair will reset and turn off. Tap screen to select
setting.
Manual Mode
Controls
for Manual
Have a particular spot that needs more work? Take the power of massage into your own
hands with Manual Mode. Tap Manual on the home display then use this screen to fully
customize your own massage and find the perfect treatment for you.
Once you arrive at the
manual screen you have a
number of options to select
and toggle to personalize
your massage experience.
When finished you will be
taken to the in-use screen.
Tap the third button from
the top left navigation to
enter Manual Mode.
Controls the range of motion of the back mechanism. Full travels the entire length of the
track, Partial travels a short distance and reverses direction for focused relief, Point stops
on the track for targeted relief. Tap the “+” and “-” buttons to adjust the back mechanism
when positioning the rollers.
Mode
Controls the massage technique of the back mechanism. Select from: Knead, Knock, Rolling,
Shiatsu, Knead & Tap, and Tap. Tap button to select setting.
Heat
Use this setting to turn lumbar heat to 1 = low, 2, 3 = high or 0 = OFF. Tap option to select
setting.
Position
Speed
Adjust the speed of the back mechanism where 1 = slow, 2, 3, 4, 5, 6 = fast.
Foot Rollers
Use this setting to turn foot rollers to speed 1 = slow, 2, 3 = fast, or 0 = OFF. Tap screen to
select setting.
Width
Easily adjust the back mechanism width to suit your comfort; choose Narrow, Medium, or
Wide, tap to confirm your setting.
Timer Adjustment
Increase or decrease the
amount of time for your
massage. Tap “+” to increase the timer in increments of 5 minutes up to a maximum of
30 minutes. Tap “-” to decrease the timer in increments of 5 minutes to the minimum of 5
minutes.
Shoulder Adjustment
Move the mechanism up and down using the “+” and “-” buttons. This will adjust your back
mechanism to the specified area that you want.
Position Adjustment
Controls the range of motion of the back mechanism. Full travels the entire length of the
track, Partial travels a short distance and reverses direction for focused relief, Point stops
on the track for targeted relief. Tap the bottom of the screen in which technique you’d like.
After choosing your mode
from Manual Mode and
adjusting your shoulder
height, you will be taken
to the controls screen
where you can observe all
current settings and session
information.
Width Adjustment
Easily adjust the back mechanism width to suit your comfort; choose Narrow, Medium, or
Wide, tap the bottom of the screen to confirm your setting.
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Adjustment
Set your Environment
While your massage program is running, use the Adjustment screen to make adjustments
to recline settings and footrest options.
These controls enable you to
fine tune the length and fit of
specific parts of your chair.
Backrest Up/Down – Gently
raise or lower the backrest to
your perfect angle. Tap and
hold the button to recline or
incline with ease.
Footrest Up/Down – Adjust
the footrest to your comfort.
Tap and hold the button to
gently lift or lower your legs into relaxation.
Chair Adjustments
Weightless Zero Gravity Recline
I. Incline - Press this button to ease the chair into a gentle recline, offering just the right
angle to take pressure off your spine and help you unwind in comfort. Perfect for light
relaxation or reading.
II. Leisure - Press this button to glide the chair into a comfortable standard recline, ideal for
casual lounging, light napping, or simply unwinding after a long day. A perfect balance of
support and relaxation.
III. Zero Gravity - Press this button to recline into a full Zero Gravity position, where your
legs are elevated above your heart for a true weightless sensation. Designed to reduce
pressure on the spine and promote deep relaxation, this is the ultimate position for rest and
recovery.
Air Settings
Air Settings give you a custom approach to massage through airbag compression therapy.
Choose settings between Air Zone and Air Intensity.
Airbag Intensity
Use this control to increase
or decrease the maximum
intensity of the airbag
massage. All air massages
are pre-programmed to have
varying levels of airbag intensity, this setting will set the upper limit of these fluctuations.
1 = light, 2, 3, 4, 5, 6 = firm, or Off.
Airbag Region
Choose your desired airbag
region/s: Full, Upper, Lower,
or Off. Selecting Full will over
ride any selections and ALL
airbags become active.
Foot Rollers Adjustment
Use the bottom of the screen to adjust your foot rollers adjustment speed; tap 1 = slow, 2, 3
= fast.
Mechanism Speed Adjustment
Toggle this setting to change the mechanism speed; where 1 = slow, 2, 3, 4, 5, 6 = fast.
Air Intensity Adjustment
Use this setting to control how intense your airbag compression therapy is; where 1 = light,
2, 3, 4, 5, 6 = firm.
Heat Adjustment
Toggle this setting and choose your desired lumbar heat level; where 1 = warm, 2, 3 = hot.
Air Zone Adjustment
Use this setting to control your airbag compression therapy regions; where Full Body
activates all airbags, upper, lower, or off.
Controls Screen Settings
Notice the display on the upper left of the screen; this is where you can
monitor all settings that you have chosen on the Controls Screen; Observe
full, partial, point, roller width, technique, and zero gravity chair recline
options.
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Settings
Tap System on the home screen to enter the setting display screen. Use this screen to
adjust and personalize your chair’s settings.
System
Voice Demo
Voice Demo talks you
through the functionality
of the chair in the Demo
auto program. Toggle your
desired Voice Demo setting:
On or Off. Tap screen to
select setting.
Tap sleep mode to turn on or off. Sleep Mode keeps your reclined setting in place even
after the massage program has ended.
Sleep Mode
Bluetooth
®
Toggle your chair’s Bluetooth
®
setting: On or Off. Tap screen to toggle setting. Open
Bluetooth
®
from your audio device and pair with Solstice Deluxe to play your own music.
Language
Toggle language settings, choose from English or Chinese. Tap your preferred language
button.
Voice Volume
Controls the amount of sound emitted from the speaker during voice demo mode. Tap 1 =
low, 2, 3 = high, 0 = OFF.
Beep Volume
Brightness
Controls the amount of system beeping sounds. Tap 1 = low, 2, 3 = high, 0 = OFF.
Toggles the amount of brightness shown on the tablet screen. Tap 1 = low, 2, 3 = high, 0 =
OFF.
System (Cont.)
Tap the Light button to turn the Chromotherapy lighting on or off. When
activated, soothing LED lights embedded in the side arm panels gently illuminate,
creating a calming ambiance to enhance your massage experience.
Chromatherapy Light
Your massage chair has an in-built Wireless Charging Pad which allows you to charge your smart
devices simply by placing them on the pad located on the left arm panel. In addition, your chair
also has a USB-C Port, which you can use to charge your smart devices with your own USB-C
charging cord. The USB-C port can be found at the end of the left arm, below the power button.
Press and hold the power button on the smart dial to turn on and off the chair. Turn the dial
clockwise to incline (raise the backrest) and counter-clockwise to recline (lower the backrest).
Press the power button to cycle through 12 auto programs which will display on the tablet
screen.
Wireless Charging Pad + USB Charging Station
Smart Dial
Wireless Charging Pad
& USB-C Charging Port
Settings
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- Never use pins or other metallic fasteners with this appliance.
- Carefully examine the covering before each use. Discard the appliance if the
covering shows any sign of deterioration, such as checking, blistering, or cracking.
- An appliance should never be left unattended when plugged in. Unplug from outlet
when not in use, and before putting on or taking off parts.
- Do not operate where aerosol (spray) products are being used or where oxygen is
being administered.
- To disconnect, turn all controls to the off position, then remove plug from outlet.
Temperatures sufficiently high to cause burns may occur regardless of the control set-
ting.
- Do not use on an infant or invalid or on a sleeping or unconscious person. Do not use
on insensitive skin or on a person with poor blood circulation. Check the skin in contact
with the heated area of the appliance frequently to reduce the risk of blistering.
- Do Not Crush – Avoid sharp folds.
SAFETY INFORMATION
Staying Safe
To ensure safe use of the massage chair and avoid injury or unsafe conditions, please
read and follow all instructions before using product. SAVE THESE INSTRUCTIONS.
The areas under the footrest and behind the back rest are potentially dangerous for
a child or pet. The chair back is heavy and reclines with force. A small child or pet
located behind the chair could be crushed as chair is reclined resulting in serious
injury or death. When chair is reclined, small children or pets who have crawled
under the leg rest may not be visible to the user and could be crushed when leg rest
is lowered or when chair is returned to upright position. To avoid serious injury or
death, check these areas carefully before reclining, lowering leg rest, or returning
chair to upright position.
USE NOT RECOMMENDED FOR CERTAIN PERSONS
Use of massage chair may not be safe or suitable for persons with certain medical
conditions and could cause serious injury or death in some circumstances. If you
have any of the following conditions, please consult a physician before using the
massage chair:
- Use of implanted electronic medical
devices (such as a cardiac pacemaker)
- Pregnancy
- Cancer, malignant tumors, or other
growths
- Osteoporosis or spinal fracture
- Other fractures or musculoskeletal injuries
- Loss of or reduced sensitivity to heat
- Implanted medical fixation devices such
as rods, pins, etc.
- Recent surgery or sutures
- Skin diseases or skin injury
- High fever
- Certain pulmonary or breathing
conditions
- Impaired circulation
WARNING
WARNING
WARNING
- Do not stand or stack heavy objects on footrest.
- Do not operate heating features of chair while under a blanket or pillow. Excessive heating
can occur and cause fire, electric shock, or injury to persons.
- To avoid pinching or crushing, please do not place body parts, especially fingers and toes,
between parts of chair and keep clear of moving parts.
- To avoid overheating, injury or discomfort from overuse, do not fall asleep while using
massage chair and do not use for extended periods of time (longer than 20 minutes).
- Avoid use while under the influence of alcohol, medications or other substances that my
cause drowsiness, disorientation, or impairment of judgment or motor skills.
- Do not use the massage chair right after a meal, as it may cause discomfort.
- If you feel any abnormal discomfort during the operation of the massage chair, turn off the
power immediately and discontinue use.
- Do not use this appliance when ambient temperature is over 40 C (104 F).
- Do not use this appliance in humid or dusty environment, or when any part of the body is in
contact with plumbing or any similar ground.
- Never operate the appliance with the air openings blocked. Keep the air openings free of
lint, hair, dust and the like.
- Do not use outdoors.
- Do not operate where aerosol (spray) products are being used or where oxygen is being
administered.
- Place the product on a flat, level floor to reduce risk of tipping or overturning.
- Do not use or store near heat or open flame.
- Intended only for users who weigh below 300 lbs.
- Use this product only for its intended use as described in this manual. Do not use
attachments not recommended by the manufacturer.
- Massage chair intended only for use by one person. Do not use by two or more persons at
the same time to avoid damage to the product.
- Do not allow children to stand, jump, or play on or around massage chair, even when it is
not powered on or in use.
- Remove personal accessories such as jewelry from arms and empty pockets, and remove
loose clothing while using the massage features of the chair.
- Check the upholstery under the cushions and other spots for damage or loose objects that
may cause injury or damage chair while operating. If any damage is present, do not use the
massage chair and refer to a qualified service professional for servicing.
- To avoid damage to chair, walls, or other objects, make sure there are no obstacles behind
the chair and there is enough clearance before adjusting the backrest or leg rest angle.
- Please be seated properly while using the product.
- To avoid damage to chair or floors, do not drag or push the chair or roll its casters on wood
floor or carpet. See instructions on p.6 for safely moving chair.
- If massage chair is not working properly, has been dropped or damaged, or has been
dropped into water or exposed to flooding, return the appliance to a service center for
examination and repair before attempting to use.
- Do not drop or insert any object into any openings in chair.
CAUTION
To avoid the risk of minor injury or discomfort, or damage to the massage chair or
other property, please read and follow these instructions for safe use of massage chair:
CAUTION
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WARNING
Read and follow these instructions concerning safe use of the power cord and power unit
to avoid possible electric shock, fire hazard, use of chair by and injury to unattended
children, or damage to chair or other property.
Do not disassemble, dismantle or attempt to repair massage chair. Such actions, as well
as misuse of product, may cause damage to or failure of massage chair and may void the
manufacturer’s warranty. For repairs, please contact an authorized dealer or repair agent
at 603-910-5000. For additional details concerning terms, conditions and limitations of
warranty, see https://infinitymassagechairs.com/warranty-info.
-
To avoid risk of electric shock, connect this unit to a properly grounded outlet only. See
Grounding Instructions on pg. 10.
- Always unplug massage chair from the electrical outlet immediately after use and
before cleaning. An appliance should never be left unattended when plugged in. To
disconnect, turn all controls to the off position, then remove plug from outlet.
- Do not use massage chair and unplug from outlet during thunder or lightning storms,
and before putting on or taking off parts.
- To ensure safe operation, power must be supplied only at standard 110 voltage, to the
specifications of the appliance. Confirm that the power voltage stated on the rating
label corresponds to your local electricity supply.
- The massage chair should be used only with the power supply unit provided. Do not
use with any other power source.
- Do not use a wet or damp hand to unplug the cord to avoid electric shock.
- Do not pull on the power cord to unplug. Grip by plastic end nearest outlet to unplug
power cord.
- Do not squeeze, over bend, pull hard, or twist the power cord.
- Keep the power cord away from heated surfaces.
- Do not carry or drag the chair by power cord or use cord as a handle.
- If there is any smoke or unusual smell while using massage chair, stop using
immediately and unplug the power cord.
- Never operate the chair if it has a damaged power cord or plug. If the power cord is
damaged, it must be replaced by the manufacturer or its service agent or a similarly
qualified person to avoid a hazard.
WARNING
Fixing Issues
If the problem remains, please contact Infinity for maintenance.
Tip: Do not attempt to repair this product yourself, our company shall not be liable for the injury or damage caused by
any servicing without authorizations. Thank you for you cooperation
Spec
ifi
cat
i
ons
Model
Rated Current
Power Consumption
300
Dimension of Main Body (in)
Necessary Clearance to Wall (in)
Net Weight (lbs)
Shipping Weight (lbs)
Max. User Weight (lbs)
Voltage
Infinity Solstice
®
Deluxe
59”x31”x47” (LxWxH)
173.28
6”
210
1.55A
120V~
100W
No. Symptoms Possible Causes Possible Solutions
1
2
3
4
5
Noise is heard while
in use
Massage Chair does
not start
No music comes from
the speaker
Backrest or footrest
can not raise or recline
Excessive load has been
pressed on the backrest/legrest
Reduce the load and try again
Straighten the air hose and
clearout the blockage
The air hose is blockedAirbag malfunction
These noises are normal and
arise from friction between the
massage rollers and the faux
leather cover
- The power cord is not secured
into the socket
- Not switched ON
- The fuse is blown
The volume is turned to the
lowest setting
Adjust the speaker volume.
Make sure Bluetooth and
phone are both ON
- Insert the power plug
properly into the power
socket
- Turn on power switch, then
press the power button
- Replace fuse with same
type and rating
No need to take any
measures
Troubleshooting
24
25
Frequently Asked Questions
Q: I find the chair is too intense to be comfortable. What can I do?
Q: My chair is not performing as expected. What should I do?
Q: I can never seem to get in my Infinity Massage chair, someone is
always in it.
A:
Your Infinity massage chair is an amazing combination of programming and robotics.
On occasion the chair just may need to be rebooted. To do this power down the chair and
unplug from the wall for 5 minutes then plug back in and power back up to see if it self-
healed. If you are still having an issue, give Infinity a call at 603-910-5000.
A: We know. It happens. Tell your friends to get their own Infinity Chair.
For more information and access to further questions, and resources, visit our website at
www.infinitymassagechairs.com
Fixing Issues
Q: I’m not a foot massage person, what should I do?
A: Your body needs to become acclimated to therapeutic massage. To be effective, the
massage techniques must compress the tissue in your body. We recommend the following
steps to help get started. Then over time as your body acclimates you can increase the
intensity by reducing the layers between you and the chair.
1. Use Pillow to reduce upper body intensity.
2. From the tablet, select Air Settings to turn on or off airbag settings.
3. From the Air Settings, use Air Intensity setting to decrease the air massage intensity.
4. Adjust the recline on the tablet. More upright will be less intense. Weightless Zero Gravity
Recline will be more intense.
5. If after adjustments and attempt to acclimate, you still experience discomfort, discontinue
use and consult a physician.
A: Turn off Foot Reflexology Rollers. While in auto program or manual massage mode press
the foot rollers until the setting is off, this will help alleviate pressure on the foot region.
Warranty
This Infinity Massage Chairs is protected by Infinity’s 5 Year U.S Residential Limited
Warranty. For more information, scan the QR code below and click on the Infinity Care
Residential Warranty tab.
SCAN CODE
26
72 Stard Road, Seabrook, NH 03874
603-910-5000
www.infinitymassagechairs.com
Version 1.0
72 Stard Road, Seabrook, NH 03874 | (603) 910-5000 | www.infinitymassagechairs.com
