ICE MAKER
SKU: ZX-IM-12S-TK
Instruction Manual
Congratulations!
Dear Customer:
Welcome to the our family. Thank you for purchasing one of our products.
Our goal is to provide you with superior service. If there is anything missing from or
wrong with your order, or if you have any questions about using our product,
PLEASE contact us.
Email: [email protected]
Our team is available 24/7 to address your questions, comments, and concerns. Your
satisfaction is our ultimate goal. We want to make everything right so you'll share
your positive experience with other shoppers.
If you experience any problems, please send an email to
Our mission:
* To be the most trusted appliance brand.
* To create practical, compact appliances that better your life.
1. How often do I need to clean my ice maker?
It depends on your usage habits. If you use the ice maker often, it is recommended that you clean it
at least once a week. Failure to clean the machine will cause scale accumulation, which will
eventually block the pump and cause the product to stop working.
2. How should I clean the machine?
It is recommended to use lemon water or a solution of low-acid vinegar and water for cleaning.
Drain the machine immediately after cleaning and then rinse it with pure water.
It is recommended to drain the water tank at least once every three days. This keeps the hardness
of the water low, ensures that impurities can be discharged, and prevents scale buildup in the
water tank.
3. Why are my ice cubes cloudy?
It means that your water quality is turbid. It is recommended to use only drinking water and distilled
water. If your water quality problem is serious, it is recommended that you install a water filtration
system on your faucet.
4. Can I put milk and juice into the water tank to make ice cubes?
Using liquids other than water to make ice cubes is not recommended. Our research has found that
the particles in milk and beverages can easily block the pump and reduce the life of the pump. Also,
the protein in milk is prone to calcification, which chemically reacts with the PU water pipe inside
the machine and easily breaks it, making the product unable to continue working.
5. Why do my ice cubes melt easily?
Because the ice maker is not a refrigerator, it does not have a heat-control function. High ambient
temperatures in summer will accelerate the melting of ice cubes. You can close the lid of the
machine to maintain the internal temperature. Some users put electric fans by the machine to blow
away hot air, which you can also try. However, if you are not going to use the ice cubes for a long
time, we recommend removing them from the ice basket and storing them in your freezer.
6. Why do my ice cubes stick together?
Either the room temperature or the water temperature is too low. You can add water to increase the
temperature of the water in the tank. If this does not work, then the evaporator may have sagged
and become deformed. It is recommended that you push up the cubes with your hand.
7. Why do the ice cubes I made smell of plastic?
The ice cubes themselves have no taste. If they smell of plastic, first try to clean the inside of the
machine with lemon water. Then run a few ice-making cycles and discard the ice cubes made.
Finally, rinse the machine with distilled water.
8. Why does my machine make noise when it is running?
The machine will make a faint sound when it is running. Closing the lid can reduce the noise. If the
water pump makes noise during use, it is recommended to turn off the machine first. Then turn on
the machine after cleaning the filter in the water tank to see whether the noise disappears.
Q&A
9. Why is water leaking from my machine?
It may be that the tube inside the machine fell off during transport. You can remove the back cover
of the machine and reconnect the tube yourself. If you do not know how to do this, please contact
our team. We will refer you to a professional video to help you solve the problem.
1O. Why is there water flowing but not making ice?
If the ambient temperature and refrigeration pipe are OK, then the refrigerant in the machine has
leaked. Please send us a video or picture, and our team will help you.
11. Why the ice making is not big?
When the ambient temperature or the initial water temperature is too high or the machine's
evaporator column deformation will lead to the production of ice is not large enough.It is
recommended to continue to wait for the machine to make a few more rounds of ice, or add the
water temperature of the tank is not too high, and then the deformed evaporator column will be
manually pulled down to restore its original state.
Q&A
Contents
Technical Parameters & Circuit Diagram
16
Maintenance & Tips
13-15
Safety Precautions 2-4
Unit Construction & Operation
5-12
18
19
Warranty
Troubleshooting:[email protected]
Paking List
17
01
Safety Precautions
We have provided many important safety messages in this manual and on your appliance.
Always read and obey all safety messages.
This is the safety alert symbol:
All safety messages will follow the safety alert symbol and the word “DANGER” or “WARNING.”
Important Safety Instructions / For Household Use Only
DANGER:
WARNING:
Your safety and the safety of others are very important.
These words mean:
You can be killed or seriously injured if you don’t immediately follow the instructions.
What the potential hazard is.
All safety messages will tell you:
How to reduce the chance of injury.
What can happen if the instructions are not followed.
02
Safety Precautions
Unplug the ice maker before cleaning, repairing, or servicing.
Exercise caution and provide reasonable supervision when using the appliance near children.
Do not use liquids other than water to make ice cubes.
Do not clean your ice maker with flammable fluids. The fumes can create a fire hazard
or explosion.
Do not tip the unit over.
If the ice maker has been in a cold environment, give it a few hours to warm up to room
temperature before plugging it in.
When using electrical appliances, basic safety precau-
tions should be followed to reduce the risk of fire, elec-
tric shock, and injury to persons or property. Read all
instructions before using any appliance.
Do not operate this or any other appliance with a damaged cord. If the supply cord is
damaged, it must be replaced by the manufacturer, its service agent, or a similarly qualified
person in order to prevent a hazard. This ice maker must be positioned so that the plug is
accessible.
Do not run the power cord over carpeting or other heat insulators. Do not cover the cord.
Keep the cord away from traffic areas. Do not submerge the cord in water.
We do not recommend the use of an extension cord, as it may overheat and become a fire
hazard. If you must use an extension cord, use a size 14AWG at minimum, rated no less
than 1875 watts.
Do not use your ice maker outdoors. Place the ice maker out of direct sunlight. Be sure
that there is at least 6 inches of space between the back of the unit and the wall. Keep a
minimum distance of 6 inches on each side of your unit free.
03
Safety Precautions
WARNING: This appliance must be grounded.
DANGER: Risk of Fire or Explosion. Flammable Refrigerant Used.
Do Not Use Mechanical Devices to Defrost Ice Maker. Do Not Puncture Refrigerant Tubing.
DANGER: Risk of Fire or Explosion. Flammable Refrigerant Used. To Be
Repaired Only by Trained Service Personnel. Do Not Puncture Refrigerant Tubing.
CAUTION: Risk of Fire or Explosion. Dispose of Property in Accordance With Federal or Local
Regulations. Flammable Refrigerant Used.
CAUTION: Risk of Fire or Explosion Due to Puncture of Refrigerant Tubing. Follow Handling
Instructions Carefully. Flammable Refrigerant Used.
The ice maker should be installed in accordance with the safety standard for refrigeration systems,
ASHRAE15. The ice maker shall not be installed in corridors or hallways of public buildings.
If the unit needs maintenance or repairs, the service shall be performed by factory-authorized
service personnel with like parts to minimize the risk of possible ignition due to incorrect parts
or improper service.
COLOR
Green, or green with a yellow stripe
White
Black
Grounding
Neutral
Live
WIRING
To prevent a hazard due to instability of the appliance, it must be placed on a flat, even surface.
The wires in the power cord are colored in accordance with the following code:
Note:
CAUTION: – Risk oOf Fire oOr Explosion. Flammable Refrigerant Used. Consult Repair
Manual/Owner’s Guide Before Attempting tTo Install or Service This Product. All Safety
Precautions Must Bbe Followed.
04
Top cover
(removable from the top)
Ice basket
Ice scoop
ICE MAKER STRUCTURE
Unit Construction & Operation
Float switch
Hot air vent
Water drain cap
(at front bottom side
of the unit)
Water tank
Secondary water
tank (connects directly
with the evaporator)
Maximum
water level
Filter
Control panel
05
DISPLAY AREAS
Unit Construction & Operation
Ice-full indicator light
Water-low indicator light
Ring indicator light
Ice-making and cleaning buttons
06
1. Take out the ice basket and fill the water tank with potable water—0.3 gallon at the
most at one time.
2. Re-place the ice basket.
3. Plug in the ice maker. The ring indicator light will be red. To make ice, quickly press the
ON/OFF button. To activate the automatic cleaning function, press and hold the
ON/OFF button.
HOW TO START THE UNIT
pour water
Unit Construction & Operation
07
When activating the cleaning function for the first time or after a long time,
it is highly recommended to run the following procedure first.
1. Before the cleaning procedure, be sure the water drain cap has been inserted into the appliance;
otherwise, the cleaning function will not work properly.
2. Press the ON/OFF button for 5 seconds. The ring indicator light will flash white. The
cleaning procedure will run for 15 minutes and automatically exit. Press the ON/OFF button
3. After the cleaning procedure, remove the top cover and the ice basket. Rinse the main water
again during the cleaning procedure to exit the procedure immediately.
Tip: Remove the top back cover by gently pulling up the clear front cover.
CLEANING
Unit Construction & Operation
tank and the secondary water tank. Then move the ice maker to the edge of the countertop or
table. Be sure that the appliance is stable. Place a water container under the appliance.
Remove the drain cap from the bottom. Allow the dirty water to drain into the water contain-
er. Then reinsert the drain cap.
Ice basket
Top cover
Water
reservoir
Secondary water
reservoir
Water drain cap
Change the water in the water tank every 24 hours to ensure reasonable sanitation.
If the unit will not be used for a day or more, drain all water and dry the water tank.
08
1. Unplug the ice maker.
2. Take off the bottom drain cap and drain the water into a sink.
See the figure below.
SYSTEM CLEANING/SANITIZING PROCEDURE
Unit Construction & Operation
3. Make a daily cleaning solution by diluting 1 teaspoon of household bleach in 5 cups of
water.For monthly cleaning and removal of mineral deposits, please use white vinegar
instead of the above bleach-and-water solution. Plug in the ice maker and turn on the
cleaning function for about 5 minutes. After that, unplug the ice maker and let the white
vinegar stand in the unit for at least 12 hours.
09
4. Pour the daily cleaning solution into the water tank, up to the MAX water level.
See the figure below.
5. Plug in the ice maker. Press and hold the ON/OFF button for 5 seconds to activate the
15-minute cleaning process. See the figure below.
6. When the cleaning indicator light turns off, take off the drain cap and drain the water into a sink.
Unit Construction & Operation
10
7. Repeat steps 4 through 6 with fresh water for 2 more cycles to rinse the interior.
8. Replace the drain cap on the bottom. See the figure below.
9. When completed, fill the unit with fresh water. Press the ON/OFF button to start the
ice-making process. See the figure below.
Unit Construction & Operation
11
1. When making ice for the first time or after a long time, it is highly recommended to
clean the ice maker first.
2. Before making ice, be sure the water drain cap has been inserted into the appliance;
otherwise, the ice-making function will not work properly.
3. Press the ON/OFF button. The ring indicator light will flash white. Press the ON/OFF
button again to stop making ice.
HOW TO MAKE ICE CUBES
ICE SCOOP POSITION
Unit Construction & Operation
4. If the ADD WATER indicator light comes on and the machine stops working,
add water and restart the machine. However, it requires a long wait before it can automatically
turn on the ice making mode again.. When the ice maker machine is restarted, the compressor
will need 3 minutes to reset.
5. When the machine is full of ice, it will automatically stop working. The ICE FULL
indicator light will come on, and the ring indicator light will be white. After the ice is removed,
the machine will start working automatically.
Put the scoop on the top back cover.
Ice scoop
Ice scoop holder
12
Maintenance & Tips
MAINTAINING YOUR ICE MAKER
Remove the exterior and interior packaging. Check that all the accessories are included. If any
parts are missing, please contact our customer service department.
Remove all the tape on the unit. Take out the accessory parts inside.
Clean the interior with lukewarm water and a soft cloth.
Place your ice maker on a level countertop or table, out of direct sunlight and far from other
sources of heat (e.g., stove, furnace, or radiator). Be sure that there is at least 6 inches
between the back and sides of your ice maker and any walls or other appliances.
Allow 1 hour for the refrigerant fluid to settle before plugging your ice maker in.
The power plug must be accessible.
WARNING: Fill with potable/drinking water only.
NOTE:
DANGER
Improper use of the grounded plug can result in electrical shock. If the power cord
is damaged, please call our customer service department.
This unit should be properly grounded for your safety. The power cord of this appliance
is equipped with a grounding plug, which mates with standard grounded wall outlets to
minimize the risk of electric shock.
Plug your appliance into an exclusive, properly installed, grounded wall outlet. Do not,
under any circumstances, damage the grounding prong of the plug. Any questions
concerning power and/or grounding should be directed to a certified electrician.
This appliance requires a standard 110–120 V, 60 Hz electrical outlet with good
grounding.
13
Maintenance & Tips
MAINTAINING YOUR ICE MAKER
DANGER
Before using your ice maker, it is strongly recommended to clean it thoroughly.
Unplug the unit before cleaning or maintaining it.
Take out the ice basket.
Clean the interior with diluted detergent, warm water, and a soft cloth.
Rinse the interior with clean water.
Drain out the water by unplugging the drain cap at bottom front.
Clean the exterior of the ice maker regularly with a mild detergent solution and warm water.
Dry the interior and exterior with a clean, soft cloth.
When the machine is not to be used for a long time, drain out the water completely
and dry the interior.
14
When the unit is taken out of service, disposal of this unit and its
materials shall be in accordance with national regulations.
CORRECT DISPOSAL OF THIS PRODUCT
Note:
Do not use organic solvents, boiled water, detergent, strong acids, strong alkali, or other harsh
substances for cleaning. Please empty the water tank and dry it before storing the ice maker if it
will not be used for a long time.
Maintenance & Tips
15
Technical Parameters & Circuit Diagram
TECHNICAL PARAMETERS
Model
Protection Type
Power
Ice-Making Current
ZX-IM-12S-TK
I
115V/60Hz
2.7A
CIRCUIT DIAGRAM
Refrigerant
Design Pressure, High Side
Low Side
290psig
88psig
Vesicant
Net Weight
Dimensions
Enclosure
C
5H10
8.9kg
287x220x322mm
Plastic
R600a, 0.57oz/16g
16
Packing List
ADDITIONAL ACCESSORIES
Ice Basket
Ice Scoop
NO. Description
5 Manual 1 pc
Ice Basket3 1 pc
Ice Scoop4 1 pc
Handle
2
1 pc
Nugget Ice Maker 1 1 pc
Quantity
17
Warranty and Service
18
Possible cause(s)Problem Solution
ICE FULL
indicator turns on
ADD WATER
indicator turns on
Ring indicator
light flashes red
Ice-making
is too slow
Water leakage
Lack of water.
There is too much ice.
Blockage or contamination.
Refrigerant liquid leakage.
Cover motor is broken.
Pipe in the cooling system is
blocked.
Water temperature in inner
tank is too high.
Hot air vent is blocked.
Drain plug is not in place.
Pipe joint in the appliance
is loose.
The seal has reached the end
of its service life.
Please contact
Please contact
Put the drain plug in place.
Hot air vent must be more than 6
inches away from other objects
or walls.
Press the “on/off” button twice,
restart ice making program, if this
problem show up again, Please contact
Remove any ice cubes.
Stop the ice maker,fill water,
and press“on/off” button again to
restart the unit.
Troubleshooting
Remove any obstacles from inside or
clean the inside of the ice-storage
compartment.
Refrigeration system has
malfunctioned.
Please contact
Water temperature requirement must
be between 44.6°F-89.6°F.
Ambient temperature or water
temperature in inner tank is too
high.
Please ruRun the ice maker in an
ambient temperature below 90 ° F.
Pahrenheit degree ambient and pour
colder water into tank.
19
ICE MAKER
SKU: ZX-IM-12S-TK
Instruction Manual
