SKU: ZX-IM-16S-WM-HM
Instruction Manual
PORTABLE ICE MAKER
Congratulations
Dear Customer:
Welcome to family. Thank you for purchasing one of our products.
Our goal is to provide you with superior service. If there is anything missing from or wrong with
your order, or if you have any questions about using our ice maker, PLEASE contact us.
Email: [email protected]
The team is available 24/7 to address your questions, comments, and concerns. Your
satisfaction is our ultimate goal. We want to make everything right so you'll share your positive
experience with other shoppers.
If you experience any problems, please send an email to [email protected].
Our mission:
* To be the most trusted appliance brand.
* To create practical, compact appliances that better your life.
1. How often do I need to clean my ice maker?
It depends on your usage habits. If you use the ice maker often, it is recommended that you clean it
at least once a week. Failure to clean the machine will cause scale accumulation, which will
eventually block the pump and cause the product to stop working.
2. How should I clean the machine?
It is recommended to use lemon water or a solution of low-acid vinegar and water for cleaning.
Drain the machine immediately after cleaning and then rinse it with pure water.
It is recommended to drain the water tank at least once every three days. This keeps the hardness
of the water low, ensures that impurities can be discharged, and prevents scale buildup in the
water tank.
3. Why are my ice cubes cloudy?
It means that your water quality is turbid. It is recommended to use only drinking water and distilled
water. If your water quality problem is serious, it is recommended that you install a water filtration
system on your faucet.
4. Can I put milk and juice into the water tank to make ice cubes?
Using liquids other than water to make ice cubes is not recommended. Our research has found that
the particles in milk and beverages can easily block the pump and reduce the life of the pump. Also,
the protein in milk is prone to calcification, which chemically reacts with the PU water pipe inside
the machine and easily breaks it, making the product unable to continue working.
5. Why do my ice cubes melt easily?
Because the ice maker is not a refrigerator, it does not have a heat-control function. High ambient
temperatures in summer will accelerate the melting of ice cubes. You can close the lid of the
machine to maintain the internal temperature. Some users put electric fans by the machine to blow
away hot air, which you can also try. However, if you are not going to use the ice cubes for a long
time, we recommend removing them from the ice basket and storing them in your freezer.
6. Why do my ice cubes stick together?
Either the room temperature or the water temperature is too low. You can add water to increase the
temperature of the water in the tank. If this does not work, then the evaporator may have sagged
and become deformed. It is recommended that you push up the cubes with your hand.
7. Why do the ice cubes I made smell of plastic?
The ice cubes themselves have no taste. If they smell of plastic, first try to clean the inside of the
machine with lemon water. Then run a few ice-making cycles and discard the ice cubes made.
Finally, rinse the machine with distilled water.
8. Why does my machine make noise when it is running?
The machine will make a faint sound when it is running. Closing the lid can reduce the noise. If the
water pump makes noise during use, it is recommended to turn off the machine first. Then turn on
the machine after cleaning the filter in the water tank to see whether the noise disappears.
Q&A
9. Why is water leaking from my machine?
It may be that the tube inside the machine fell off during transport. You can remove the back cover
of the machine and reconnect the tube yourself. If you do not know how to do this, please contact
the team. We will refer you to a professional video to help you solve the problem.
1O. Why is there water flowing but not making ice?
If the ambient temperature and refrigeration pipe are OK, then the refrigerant in the machine has
leaked. Please send us a video or picture, and the team will help you.
11. Why the ice making is not big?
When the ambient temperature or the initial water temperature is too high or the machine's
evaporator column deformation will lead to the production of ice is not large enough.It is
recommended to continue to wait for the machine to make a few more rounds of ice, or add the
water temperature of the tank is not too high, and then the deformed evaporator column will be
manually pulled down to restore its original state.
Q&A
Contents
Technical Parameters & Circuit Diagram
12
Maintenance & Tips
11
Safety Precautions 2-3
Unit Construction & Operation
4-10
13
14
Warranty
Troubleshooting
01
Safety Precautions
02
Your safety and the safety of others are very important.
This manual includes important safety messages regarding your appliance.
Always read and follow all safety messages.
This is the safety alert symbol:
All safety messages will follow the safety alert symbol and the word “DANGER” or “WARNING”
These symbols mean:
You could be killed or seriously injured if you do not follow instructions exactly.
Safety messages will tell you what the potential hazard is, how to reduce the
chance of injury, and what can happen if the instructions are not followed.
03
Safety Precautions
Green or green with a yellow strip:
White:
Black:
Neutral
Live
Grounding
When using electrical appliances, basic safety precautions
should be followed to reduce the risk of fire, electric shock,
and injury to persons or property. Read all instructions before
using any appliance.
Do not operate this or any other appliance with a damaged cord.
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or a
similarly qualified person in order to avoid a hazard.
This icemaker must be positioned so that the plug is accessible.
Connect to properly grounded outlets only. No other appliance should be plugged into the
same outlet. Be sure that the plug is fully inserted into the receptacle.
Do not run the power cord over carpeting or other heat insulators. Do not cover the cord. Keep
the cord away from traffic areas, and do not submerge in water.
We do not recommend the use of an extension cord, as it may overheat and become a risk of
fire. If you must use an extension cord, use No.14AWG minimum size and rated no less than
1875 watts.
Unplug the icemaker before cleaning or making any repairs or servicing.
Exercise caution and use reasonable supervision when the appliance is used near children.
Do not use your icemaker outdoors. Place the icemaker out of direct sunlight and make sure
that there is at least 6 inches of space between the back of your unit and the wall. Keep a
minimum distance of 6 inches free on each side of your unit.
Do not use liquids other than water to make ice cubes.
Do not clean your icemaker with flammable fluids. The fumes can create a fire hazard or
explosion.
Do not tip over.
If the icemaker is brought in from outside in the wintertime, give it a few hours to warm up to
room temperature before plugging it in.
WARNING: This appliance must be earthed.
IMPORTANT: The wires in the mains lead are colored according to the following code:
To avoid a hazard due to instability of the appliance, it must be placed on an even or flat surface.
04
Unit Construction & Operation
1.Control Panel.
2.Cover for water tank.
3.Water tank.
4.Ice basket.
5.Flip door.
6.Window.
7.Drip tray.
8.Cover for secondary water tank.
9.Secondary water tank.
10.Hot air outlet.
11.Rear panel.
12.Power cord.
13.Overflow box.
13
05
Unit Construction & Operation
1. Pour potable water into water reservoir, 0.47 gallon (1.8 liters) water at most at one time.
2. Open the flip door, pull out the water tank halfway, flip open the lid of the water tank, then add
water, and after the tank is filled, push it forward until it is in position.
Note: Please make sure that the water tank is pushed in place, otherwise it may show
water shortage!
3. Plug in the power cord.
How to start the unit
Operation and display areas
06
Unit Construction & Operation
A: Status indicator B: LIGHT button C: CLEAN button D: Cleaning indicator button
Plug in the power cord; the screen will light up: you can operate this appliance by pressing the button
on the panel as shown above; the main functions include: ice, clean, and light.
1.Unplug the nugget icemaker.
2.Clean the water reservoir and internal water tanks with a soft brush.
System Cleaning/Sanitizing
07
Unit Construction & Operation
3.Take off the bottom drain cap and drain out the water to a sink.
See the figure below.
4.Make a solution by diluting one teaspoon of household
bleach with five cups of water for daily cleaning.
For monthly cleaning of removing mineral deposits, please use white vinegar instead of the
above water solution (and then plug in to turn on the “cleaning function” for about 20 minutes. After
that, unplug it again to leave the white vinegar in the unit for about 12 hours).
08
Unit Construction & Operation
5.Pour the solution into the water reservoir (1.8 liter at most). See the figure below.
6. Plug in the Nugget icemaker, press the "CLEAN" button to initiate the cleaning process (20
minutes). See the figure below.
7. When the "cleaning" indicator light is off, take off the drain cap and drain out the water to a sink.
09
Unit Construction & Operation
8. Repeat steps 5 to 7 with fresh water for two more cycles to rinse the inside.
9. Replace the drain cap. See the figure below.
10. When completed, fill the unit with fresh water and press the "ICE" button to start making ice. See
the figure below.
Change water in the water reservoir every 24 hours to ensure a reasonable hygiene level. If the unit
isn’t to be used, drain all water & dry the water reservoir.
10
Unit Construction & Operation
1. Before making ice, please make sure the water drain cap has been inserted into the
appliance; otherwise it will not work properly.
2. Press the “ ICE” button, and the “Making Ice” indicator will come on. Press this button again to
stop making ice.
TIP: For the first use, or if the appliance has not been used for a long time, it is recommended to
clean this appliance before you start to make ice.
3. While the icemaker is on, verify water level periodically. If water pump can’t pump out water, the
ice maker will stop automatically, and the “Add Water” indicator will come on. You need to pour
water into the water reservoir.
4. You can enjoy your ice cubes when the control panel shows “Ice full” .
How to make ice cubes
Maintenance & Tips
11
1.Remove the exterior and interior packaging, and then check all the accessories are included. If any
parts are missing, please contact our customer service.
2.Remove all the tape on the unit; take out the accessory parts.
3.Clean the interior with lukewarm water and a soft cloth.
4.Place your ice maker on a level counter top out of direct sunlight and other sources of heat (e.g., a
stove, furnace, or radiator). Make sure there is at least 6 inches of space between the back and sides
of your ice maker and the wall.
5.Allow one hour for the refrigerant fluid to settle down before plugging in your ice maker.
6.The power plug must be easily accessible.
WARNING: fill with potable water only. Use only drinking water.
1. This unit should be properly grounded for your safety. The power cord of this appliance is
equipped with a grounding plug which mates with standard grounding wall outlets to minimize the
possibility of electric shock.
2. Plug your appliance into an exclusive, properly installed, grounding wall outlet. Do not under any
circumstances; damage the grounding aspect of the plug. Any questions concerning power and/or
grounding should be directed to a certified electrician.
3. This appliance requires a standard 110-120Volt, 60Hz electrical outlet with good grounding.
Before using your icemaker, it is strongly recommended to clean it thoroughly.
Unplug the unit before cleaning or any maintenance.
1. Move the machine to the edge of the countertop, then put a container under the counter and
unplug the water drain cap to drain out the water inside the unit.
2. Reinsert the water drain cap, and take out the water tank.
3. Then use water to rinse the inside parts, and drain out the water by unplugging the drain cap on
the front bottom side.
4. The outside of the icemaker should be cleaned regularly with a mild detergent solution and warm
water.
5. Dry the interior and exterior with a clean soft cloth.
6. When the machine is not to be used for a long time, drain water completely and dry the interior.
*Improper use of the grounded plug can result in electrical shock. If the power cord
is damaged, please call our customer service.
DANGER
12
Technical Parameters & Circuit Diagram
TECHNICAL PARAMETERS
CIRCUIT DIAGRAM
Model
SKU
Protection Type
Power
Ice Making Current
Refrigerant
Vesicant
Net Weight
Dimension
IM-16S
ZX-IM-16S-WM-HM
I
115V/60Hz
2.7A
R600a / 30g
C5H10
11Kg
240x345x376mm
13
Warranty
When the unit is not to be used again, disposal shall be in accordance with national regulations.
TECHNICAL PARAMETERS
The manufacturer provides warranty in accordance with the legislation of the customer's own country
of residence, with a minimum of 1 year, starting from the date on which the appliance is sold to the
end user.
The warranty only covers defects in material or workmanship.
The repairs under warranty may only be carried out by an authorized service technician. When making
a claim under the warranty, the original bill of purchase (with purchase date) must be submitted.
The warranty will not apply in cases of:
- Normal wear and tear
- Incorrect use (e.g., overloading of the appliance) or use of non-approved accessories
- Use of force, damage caused by external influences
- Damage caused by non-observance of the user manual (e.g., connection to an unsuitable mains
supply or non-compliance with the installation instructions)
- Partially or completely dismantled appliances
Warranty Information
Troubleshooting
14
Possible CauseProblem Solution
“Add Water”
indicator lights up
“Ice Full”
indicator lights up
or flash
“ Making Ice”
indicator lights
flash
“ Ice” indicator
lights and “Making
Ice” indicator flash
Making Ice too
slowly
Water leakage
There is no water in the
water tank. (Lack of water)
Stop the icemaker, fill with water,
and press “ICE” button again to
restart the unit.
Water tank is not in place.
Push the water tank forward until
it is in position and press “ICE”
button again to restart the unit.
Remove the ice cubesThere is too much ice.
Verify by a qualified technician.There are no ice cubes inside.
Please run the ice maker below 90
degrees Fahrenheit ambient and
pour colder water into tank.
Ambient temperature or
water temperature in inner tank is
too high.
Press the ICE button twice, restart
ice making program, if this problem
show up again,verify by a qualified
technician.
Hot Air outlet must be guaranteed
to have more than 15 CM of
ventilation distance.
Refrigerant liquid leakage.
Cover motor is broken
Pipe in the cooling system is
blocked.
Hot Air outlet has been blocked by
something.
Water temperature in inner tank is
too high.
Water temperature requirement
between 7℃-32℃ .
Refrigeration system malfunctions
Pipe Joint in the appliance may be
loose
The seal has reached service life
Drain plug not in place
Please contact [email protected]
Put the drain plug in place.
Please contact [email protected]
Please contact [email protected]
It will automatically resume work.
When a problem like this occurs,
please clean the icemaker carefully.
The system is under repair
SKU: ZX-IM-16S-WM-HM
Instruction Manual
PORTABLE ICE MAKER
