ICE MAKER
SKU: ZX-IM-18S-TK
Instruction Manual
Congratulations!
Dear Customer:
Welcome to the our family. Thank you for purchasing one of our products.
Our goal is to provide you with superior service. If there is anything missing from or
wrong with your order, or if you have any questions about using our product,
PLEASE contact us.
Email: [email protected]
Our team is available 24/7 to address your questions, comments, and concerns. Your
satisfaction is our ultimate goal. We want to make everything right so you'll share
your positive experience with other shoppers.
If you experience any problems, please send an email to
Our mission:
* To be the most trusted appliance brand.
* To create practical, compact appliances that better your life.
1. How often do I need to clean my ice maker?
It depends on your usage habits. If you use the ice maker often, it is recommended that you clean it
at least once a week. Failure to clean the machine will cause scale accumulation, which will
eventually block the pump and cause the product to stop working.
2. How should I clean the machine?
It is recommended to use lemon water or a solution of low-acid vinegar and water for cleaning.
Drain the machine immediately after cleaning and then rinse it with pure water.
It is recommended to drain the water tank at least once every three days. This keeps the hardness
of the water low, ensures that impurities can be discharged, and prevents scale buildup in the
water tank.
3. Why are my ice cubes cloudy?
It means that your water quality is turbid. It is recommended to use only drinking water and distilled
water. If your water quality problem is serious, it is recommended that you install a water filtration
system on your faucet.
4. Can I put milk and juice into the water tank to make ice cubes?
Using liquids other than water to make ice cubes is not recommended. Our research has found that
the particles in milk and beverages can easily block the pump and reduce the life of the pump. Also,
the protein in milk is prone to calcification, which chemically reacts with the PU water pipe inside
the machine and easily breaks it, making the product unable to continue working.
5. Why do my ice cubes melt easily?
Because the ice maker is not a refrigerator, it does not have a heat-control function. High ambient
temperatures in summer will accelerate the melting of ice cubes. You can close the lid of the
machine to maintain the internal temperature. Some users put electric fans by the machine to blow
away hot air, which you can also try. However, if you are not going to use the ice cubes for a long
time, we recommend removing them from the ice basket and storing them in your freezer.
6. Why do my ice cubes stick together?
Either the room temperature or the water temperature is too low. You can add water to increase the
temperature of the water in the tank. If this does not work, then the evaporator may have sagged
and become deformed. It is recommended that you push up the cubes with your hand.
7. Why do the ice cubes I made smell of plastic?
The ice cubes themselves have no taste. If they smell of plastic, first try to clean the inside of the
machine with lemon water. Then run a few ice-making cycles and discard the ice cubes made.
Finally, rinse the machine with distilled water.
8. Why does my machine make noise when it is running?
The machine will make a faint sound when it is running. Closing the lid can reduce the noise. If the
water pump makes noise during use, it is recommended to turn off the machine first. Then turn on
the machine after cleaning the filter in the water tank to see whether the noise disappears.
Q&A
9. Why is water leaking from my machine?
It may be that the tube inside the machine fell off during transport. You can remove the back cover
of the machine and reconnect the tube yourself. If you do not know how to do this, please contact
our team. We will refer you to a professional video to help you solve the problem.
1O. Why is there water flowing but not making ice?
If the ambient temperature and refrigeration pipe are OK, then the refrigerant in the machine has
leaked. Please send us a video or picture, and our team will help you.
11. Why the ice making is not big?
When the ambient temperature or the initial water temperature is too high or the machine's
evaporator column deformation will lead to the production of ice is not large enough.It is
recommended to continue to wait for the machine to make a few more rounds of ice, or add the
water temperature of the tank is not too high, and then the deformed evaporator column will be
manually pulled down to restore its original state.
Q&A
Contents
01
Contents：Safety Precautions
Unit Construction & Operation
Maintenance & Tips
Technical Parameters & Circuit Diagram
Warranty
Troubleshooting:[email protected]
2-4
5-8
9-11
12
13
14
Safety Precautions
We have provided many important safety messages in this manual and on your appliance.
Always read and obey all safety messages.
This is the safety alert symbol:
All safety messages will follow the safety alert symbol and the word “DANGER” or “WARNING.”
Important Safety Instructions / For Household Use Only
DANGER:
WARNING:
Your safety and the safety of others are very important.
These words mean:
You can be killed or seriously injured if you don’t immediately follow the instructions.
What the potential hazard is.
All safety messages will tell you:
How to reduce the chance of injury.
What can happen if the instructions are not followed.
02
Safety Precautions
Unplug the ice maker before cleaning, repairing, or servicing.
Exercise caution and provide reasonable supervision when using the appliance near children.
Do not use liquids other than water to make ice cubes.
Do not clean your ice maker with flammable fluids. The fumes can create a fire hazard
or explosion.
Do not tip the unit over.
If the ice maker has been in a cold environment, give it a few hours to warm up to room
temperature before plugging it in.
When using electrical appliances, basic safety precau-
tions should be followed to reduce the risk of fire, elec-
tric shock, and injury to persons or property. Read all
instructions before using any appliance.
Do not operate this or any other appliance with a damaged cord. If the supply cord is
damaged, it must be replaced by the manufacturer, its service agent, or a similarly qualified
person in order to prevent a hazard. This ice maker must be positioned so that the plug is
accessible.
Do not run the power cord over carpeting or other heat insulators. Do not cover the cord.
Keep the cord away from traffic areas. Do not submerge the cord in water.
We do not recommend the use of an extension cord, as it may overheat and become a fire
hazard. If you must use an extension cord, use a size 14AWG at minimum, rated no less
than 1875 watts.
Do not use your ice maker outdoors. Place the ice maker out of direct sunlight. Be sure
that there is at least 6 inches of space between the back of the unit and the wall. Keep a
minimum distance of 6 inches on each side of your unit free.
03
Safety Precautions
WARNING: This appliance must be grounded.
DANGER: Risk of Fire or Explosion. Flammable Refrigerant Used.
Do Not Use Mechanical Devices to Defrost Ice Maker. Do Not Puncture Refrigerant Tubing.
DANGER: Risk of Fire or Explosion. Flammable Refrigerant Used. To Be
Repaired Only by Trained Service Personnel. Do Not Puncture Refrigerant Tubing.
CAUTION: Risk of Fire or Explosion. Dispose of Property in Accordance With Federal or Local
Regulations. Flammable Refrigerant Used.
CAUTION: Risk of Fire or Explosion Due to Puncture of Refrigerant Tubing. Follow Handling
Instructions Carefully. Flammable Refrigerant Used.
The ice maker should be installed in accordance with the safety standard for refrigeration systems,
ASHRAE15. The ice maker shall not be installed in corridors or hallways of public buildings.
If the unit needs maintenance or repairs, the service shall be performed by factory-authorized
service personnel with like parts to minimize the risk of possible ignition due to incorrect parts
or improper service.
COLOR
Green, or green with a yellow stripe
White
Black
Grounding
Neutral
Live
WIRING
To prevent a hazard due to instability of the appliance, it must be placed on a flat, even surface.
The wires in the power cord are colored in accordance with the following code:
Note:
CAUTION: – Risk oOf Fire oOr Explosion. Flammable Refrigerant Used. Consult Repair
Manual/Owner’s Guide Before Attempting tTo Install or Service This Product. All Safety
Precautions Must Bbe Followed.
04
General instructions
Unit Construction & Operation
05
1. Ice scoop.
2. Ice full sensor
3. Ice basket
4. Top cover with transparent window
5. Air exhausting
6. Water drain cap: at the front bottom side of the unit.
7. MAXIMUM WATER LEVEL: ▲
Remove the ice basket to see the water level mark.
8. Handle.
Position of control panel and function
Unit Construction & Operation
06
Control Panel: Easy to use, visible functions touch display setting.
A. Button to turn Ice/Clean the unit.
B. Water shortage indicator
C. Ice-Full indicato
AUTOMATIC SELF-CLEANING PROGRAM
Plug in the unit; press the ICE/CLEAN button on the control panel for more than 5 seconds to
enter the self-cleaning program, which runs for 30 minutes. During cleaning, the red and white
lights around the button will flash in turn. After cleaning, drain the water from the inner tank
through the drainage outlet at the bottom of the machine.
*|mproper use of the grounded plug can result in the risk of electrical shock, lf the power-
cord is damaged, please call our customer service.
1. This unit should be properly grounded for your safety. The power cord of this appliance is equipped
witha grounding plug which mates with standard grounding wall outlets to minimize the possibility of
electric
shock.
2. Plug your appliance into an exclusive, properly installed, grounding wall outlet. Do not under anycir-
cumstances; damage the grounding means of the plug. Any questions concerning power and/orgrounding
should be directed toward a certified electrician.
3. This appliance regquires a standard 110-120Volt, 60Hz electrical outlet with good grounding means.
Before using your ice maker, it is strongly recommended to clean it thoroughly. Unplug
theunit before cleaning or making any maintenance.
1. Take out the ice basket.
2. Clean the interior with diluted detergent, warm water and a soft cloth.
3. Then use the water to rinse the inside parts, and drain out the water by unplugging the drain cap
onfront bottom side.
4. The outside of the ice maker should be cleaned regularly with a mild detergent solution and warm
water.
5. Dry the interior and exterior with a clean soft cloth.
6. When the machine is not to be used for a long time, drain water completely & dry the interior.
Rotate the handle to the same angle as the mounting hole on the machin,Put lt on the machine.
DANGER
08
USING YOUR ICE MAKER
1.Open the cover, remove the ice basket, and pour water into the tank.
Keep the water level below the water level mark.
2.Press the “ICE/CLEAN” button on the control panel to begin the ice-making cycle.
3.The ice-making cycle lasts approx. 6 to 13 minutes, depending on the ice cube size selected
and the room temperature. The recommended room temperature is 50℉ to 105 ℉
4.If the water pump can’t inject water, the ice maker will stop automatically, and the “ADD
WATER” indicator will be on. Press the “ICE/CLEAN” button, and fill with water up to the max.
water level mark, and press the “ICE/CLEAN” button again to turn on the unit again. Allow the
refrigerant liquid inside the compressor at least 3 minutes to settle before restarting.
5.The ice maker stops when the ice basket is full and the “ICE FULL” indicator will be on.
Warning: Direct sunlight or sunlight reflection may cause infrared sensor malfunction. If the
unit doesn’t stop, or ice cubes obstruct the sensor, move the unit away from sunlight.
6.Change water in the water reservoir every 24 hours to ensure a reasonable hygiene level.
If the unit will not be used, drain out all the water and dry the tank.
Maintenance & Tips
MAINTAINING YOUR ICE MAKER
Remove the exterior and interior packaging. Check that all the accessories are included. If any
parts are missing, please contact our customer service department.
Remove all the tape on the unit. Take out the accessory parts inside.
Clean the interior with lukewarm water and a soft cloth.
Place your ice maker on a level countertop or table, out of direct sunlight and far from other
sources of heat (e.g., stove, furnace, or radiator). Be sure that there is at least 6 inches
between the back and sides of your ice maker and any walls or other appliances.
Allow 1 hour for the refrigerant fluid to settle before plugging your ice maker in.
The power plug must be accessible.
WARNING: Fill with potable/drinking water only.
NOTE:
DANGER
Improper use of the grounded plug can result in electrical shock. If the power cord
is damaged, please call our customer service department.
This unit should be properly grounded for your safety. The power cord of this appliance
is equipped with a grounding plug, which mates with standard grounded wall outlets to
minimize the risk of electric shock.
Plug your appliance into an exclusive, properly installed, grounded wall outlet. Do not,
under any circumstances, damage the grounding prong of the plug. Any questions
concerning power and/or grounding should be directed to a certified electrician.
This appliance requires a standard 110–120 V, 60 Hz electrical outlet with good
grounding.
09
Maintenance & Tips
MAINTAINING YOUR ICE MAKER
DANGER
Before using your ice maker, it is strongly recommended to clean it thoroughly.
Unplug the unit before cleaning or maintaining it.
Take out the ice basket.
Clean the interior with diluted detergent, warm water, and a soft cloth.
Rinse the interior with clean water.
Drain out the water by unplugging the drain cap at bottom front.
Clean the exterior of the ice maker regularly with a mild detergent solution and warm water.
Dry the interior and exterior with a clean, soft cloth.
When the machine is not to be used for a long time, drain out the water completely
and dry the interior.
10
When the unit is taken out of service, disposal of this unit and its
materials shall be in accordance with national regulations.
CORRECT DISPOSAL OF THIS PRODUCT
Note:
Do not use organic solvents, boiled water, detergent, strong acids, strong alkali, or other harsh
substances for cleaning. Please empty the water tank and dry it before storing the ice maker if it
will not be used for a long time.
Maintenance & Tips
11
Technical Parameters & Circuit Diagram
Model
Protection Type
Power
Ice Making Current
Ice Harvest Current
Refrigerant
Design Pressure
High Side
Low Side
Vesicant
Net Weight
Dimension ( W * D *H )
Enclosure
ZX-IM-18S-TK
I
115V/60Hz
1.5A
1.8A
R600a 0.74Oz/21g
290Psig
88Psig
C5H10
6.4Kg
222x294x290mm
Stainless
RELAY
T1
MCU
MOTOR
VALVE
COMP
AC-L
AC-N
DC WATER
PUMP
+PUMP-
+FAN-
3
Overload
Protector
C
COMP
S
M
2
1
Start Lelay
N
L
POWER
SUPPLY
G
Solenoid Valve
Motor For Ice
shovel
SM
WATER
DC FAN
MOTOR
COND TEMP SENSOR
ELECTRICAL DIAGRAM
MICRO SWITCH
MICRO SWITCH
INFRARED
SENSOR
DETECTOR
WATER LEVEL
DETECTING
MAIN CONTROL PCB
12
Warranty and Service
13
Possible cause(s)Problem Solution
ICE FULL
indicator turns on
ADD WATER
indicator turns on
Ring indicator
light flashes red
Ice-making
is too slow
Water leakage
Lack of water.
There is too much ice.
Blockage or contamination.
Refrigerant liquid leakage.
Cover motor is broken.
Pipe in the cooling system is
blocked.
Water temperature in inner
tank is too high.
Hot air vent is blocked.
Drain plug is not in place.
Pipe joint in the appliance
is loose.
The seal has reached the end
of its service life.
Please contact
Please contact
Put the drain plug in place.
Hot air vent must be more than 6
inches away from other objects
or walls.
Press the “ICE/CLEAN” button twice,
restart ice making program, if this
problem show up again, Please contact
Remove any ice cubes.
Stop the ice maker,fill water,
and press“ICE/CLEAN” button again to
restart the unit.
Troubleshooting
Remove any obstacles from inside or
clean the inside of the ice-storage
compartment.
Refrigeration system has
malfunctioned.
Please contact
Water temperature requirement must
be between 44.6°F-89.6°F.
Ambient temperature or water
temperature in inner tank is too
high.
Please ruRun the ice maker in an
ambient temperature below 90 ° F.
Pahrenheit degree ambient and pour
colder water into tank.
14
ICE MAKER
SKU: ZX-IM-18S-TK
Instruction Manual
