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Solving Network Problems
Check the solutions in these sections if you have problems using the projector on a network.
Solutions When Wireless Authentication Fails
Solutions When You Cannot Access the Projector Through the Web
Solutions When Network Alert E-Mails are Not Received
Solutions When the Image Contains Static During Network Projection
Solutions When You Cannot Connect Using Screen Mirroring
Solutions When the Image or Sound Contains Static When Using Screen Mirroring
Solutions When the Projected Screen is not Shared Correctly
Parent topic: Solving Problems
Solutions When Wireless Authentication Fails
If you cannot authenticate a wireless connection, try the following solutions:
• If the wireless settings are correct, but authentication fails, you may need to update the Date & Time
settings in the Management menu, if available.
• Check the Security settings and passphrase in the Network menu.
• If the access point security is WPA3-EAP, change the access point setting to WPA2/WPA3-EAP.
Parent topic: Solving Network Problems
Related references
Event ID Code List
Network Settings - Network Menu
Administration Settings - Management Menu
Related tasks
Setting the Date and Time
Solutions When You Cannot Access the Projector Through the Web
If you are unable to access the projector through a web browser, make sure you are using the correct ID
and password, which are case sensitive.
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