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en-us Troubleshooting
32
Issue Cause and troubleshooting
Coffee is not
dispensed or has
slowed to a trickle.
Set quantity is not
reached.
Residues of limescale remover are blocking the water
tank.
1. Remove the water tank.
2. Clean the water tank thoroughly.
Coffee strength is set too high.
▶ Reduce the coffee strength.
Milk or milk-based
drinks are too hot.
Milk froth is too thin,
loud sucking noise.
Too little milk in the glass or cup.
1. Use more milk.
2. Change the frothing time.
Milk or milk-based
drinks are too cold.
Too much milk in the glass or cup.
1. Use less milk.
2. Change the frothing time.
Milk in the glass or cup is too cold.
▶ Warm the milk.
Coffee has no crema. Type of coffee is not optimal.
▶ Use a coffee variety with a higher proportion of
Robusta beans.
Coffee beans are no longer freshly roasted.
▶ Use fresh coffee beans.
Grinding level is not appropriate for coffee beans.
▶ Adjust the grinder to a finer setting.
→
"Setting the grinding level", Page21
Coffee is too acidic. Grinding level is set too coarse.
▶ Adjust the grinder to a finer setting.
→
"Setting the grinding level", Page21
Type of coffee is not optimal.
▶ Use a coffee variety with a higher proportion of
Robusta beans.
Coffee is too bitter. Grinding level is set too fine.
▶ Set a coarser grinding level.
→
"Setting the grinding level", Page21
Type of coffee is not optimal.
▶ Change the type of coffee.
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